Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.5
Service8.2
Cleanliness8.2
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All reviews(79)
Positive reviews(5)
Negative reviews(1)
Guest User
Room With Two Queen Beds
Stayed in Feb 2025
Family
4 review
9.5/10
Amazing
Posted on Apr 17, 2025
Very comfortable hotel. Beds were great not too soft or too firm, pillows were soft, not the hard hotel pillows! Food was not very good though, and the coffee weak. Disappointed that there was no outdoor pool, and that it was Vallet parking only! We parked on the street very close to hotel and got a parking ticket one day, but it still ended up being cheaper than their Vallet Parking! Unfortunately it colored my view of the Sheraton. I'll might find another hotel next time.
Guest User
King Room with Sofa Bed
Stayed in Feb 2025
Family
5 review
3.5/10
Posted on Mar 22, 2025
Very bad room service.The worst Sheraton I have ever stayed.
Darryl
King Room
Stayed in May 2022
Couple
1 review
10/10
Outstanding
Posted on Jul 2, 2022
The Hotel was amazing, the front desk was very helpful and incredibly professional. I would 10/10 stay with them again. I enjoyed my stay and can’t wait to go back.
Guest User
Room With Two Queen Beds
Stayed in Apr 2024
Business traveler
6 review
10/10
Outstanding
Posted on May 24, 2024
Good service, clean, but the swimming pool is under maintenance, overall satisfactory.
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Guest User
Room With Two Queen Beds
Stayed in Jun 2023
Business traveler
1 review
8.5/10
Very Good
Posted on Jul 23, 2023
The hotel is being renovated, and the soft furnishings of the rooms look very new. The sound insulation is relatively poor, and the crying of children and the voices of people in the corridor can be heard clearly. There will be a sudden sound of equipment running in the room, and I don't know what it is. affect sleep.
The bathroom wasn't cleaned and there were hairs and whatnot.
Across the street is the Water Garden, which is convenient for sightseeing. It is also close to the train station. Great location.