Hotel Careggi Reviews

Good service with fair price

This hotel is really terrible I made a wrong reservation and they didn't allow me to cancel I wasted two nights I couldn't transfer it even if I asked them to I will never book again

In general, housing prices in Rome are high

Staff are friendly and welcoming

How can I begin to describe this terrible experience? My elderly parents booked through booking and nowhere did it say that they had to pay a city tax and that breakfast would be charged separately. When I tried to question the receptionist, who wouldn't tell me his name but he's bald, he was super rude, had no patience and didn't explain the basics of payment! So, if you're coming from far away, know that you'll have to pay a fee of 6 euros per person/day + breakfast or better still, choose another establishment so as not to be mistreated! BAD SERVICE from receptionist Marco AH! Only the receptionist Marco was rude to my parents, the other staff were nice.

I stayed here to attend a technical conference at the nearby university (within walking distance). I received a very good price 140 euros/night for 7 nights. My room (top floor) didn't have a big huge bathroom, a big huge desk, an in-room safe, a clock, or a BIG HUGE PRICE! The supplied liquid soap is in little packets which I found hard to open (arthritis) -- had I known, I'd have brought a bar of soap. It did have a small effective refrigerator and an air-conditioner. So why is this rating 5 instead of 3 (very basic hotel)? Very quiet except that the hotel is on a road to a nearby hospital (you may hear ambulances). The friendliness, courtesy, and helpfulness of all personnel (who speak fluent English)! The phone system for wake-up calls was on the fritz, so the night manager came upstairs to rap on my door 3am departure day to roust me, and made sure of a taxicab to FLR. The included breakfast is rolls, cereal, beverages, cheese, ham, and soft-boiled eggs. During normal hours, take tram T2 from FLR to central station, transfer tram T1 to Poggetto, cross tram tracks and walk 0.5 km to hotel ("HOTEL" in block letters sticks out from building). To reach sights of city, take T1 from Pisacane (twin stop to Poggetto, about 200m farther west through a "tunnel," to Valfonda and walk. Internet computer is in little room off lobby. Once when it wasn't working, hotelier apologized and gave me a Coke Zero for free out of the little beverage cooler in the lobby. There is an elevator.

Hotel booked on booking where it is advertised with images that do not correspond exactly to reality .... The structure is in the hospital area, the center of Florence can be reached very easily by tram. Old hotel, dating back perhaps to the 60s ...., but above all very poorly maintained. Staff not very empathetic and at times unfriendly. I was assigned a quadruple room, not what I had booked. Uncomfortable bed, bathroom impractical for size, non-existent cleaning. I think there is better in Florence ....

One night for work. In the morning when I was checking out they forgot to give me back my ID card. Which, by the way, is not normal to keep. Even though they had my phone number, they didn't warn me all day that they had my ID card. The result is that in the evening I missed a flight at the airport, if they had warned me I would have taken my passport from home. I missed a flight, a vacation, business, and the cost of all this including nights in a hotel abroad where I was supposed to be that evening. This is unforgivable. They are totally incompetent. I spent one night there for work purposes in the morning when being out, they did not give me back my ID card, which by the way is not a normal thing that they keep that. even if they had my phone number, they did not remind me of that for the whole day, so at night I lost my flight back, if they had just called me, I could have recovered the ID card or my passport from home . So I lost a flight. I lost a vacation, I lost a business, they are totally incompetent. Stay away, it is in any case a shabby place, overpriced, and run by incompetent staff.

1 star is the maximum. I was supposed to be in this sub-type of hotel for one night and the next day go to Meyer for a hospital visit. They send the link to pre-authorize the payment and everything is fine. The same morning of my arrival (I say the SAME MORNING), I receive an email telling me that the reservation was canceled due to the lack of pre-authorization and that, if I had wanted, I could still confirm it that day. I call and they dismiss me by telling me that they had guests at the reception and that they were full. Moral of the story: me and my son out!!!!

Pros: possibility of covered paid parking. Proximity to the center, reachable for those who want to walk even with a half hour walk. Decent breakfast. Convenient to restaurants/pizzerias just a stone's throw away. Clean room and bathroom. Cons: the bathroom was small, but still ok, apart from the toilet flush (we thought it wasn't working, but after pointing it out, they advised us to press the button repeatedly and forcefully) which after flushing remained 'bubbling' for a long time until to the slow filling of the tray. This, together with other nocturnal noises, compromised my rest a little. When we mentioned it, they advised us, for a possible future, to request another room. Let's say that for a couple of nights, if you don't have many expectations, it could be fine, obviously I'm speaking from my experience, but the quality/price ratio could improve.

Very nice hotel, super clean rooms (including bathroom), new furniture, good and varied breakfast, both sweet and savory. Very welcoming staff, kind and available for any information or request. Very close to the hospital for those who need it. At the corner of the building there is a restaurant/pizzeria where you can eat really well and tastefully. I will have to return periodically and for me this hotel will always be my point of reference in Florence, even if I don't have to go there for health situations. We really had a great time. I highly recommend it

Lots of noise until the night. Hotel is located in the suburbs of Florence, not the safest area to go out on the street at night. Breakfast is simple, but okay. Staff is not very helpful.

Terrible experience. They cancelled my reservation the day before arrival without warning. Among other things I had to go for medical reasons. In addition, they were really rude in answering and arrogant. Price for how the hotel is also expensive. They also charge for parking. A disgrace! Don't go there are hotels and b & b in the same area much better and less expensive.

I give one star for the quality/price ratio. I understand that we are in Florence and in an area close to the hospital, but for prices of 180.00 - 190.00 per night for a double room, you also expect services, cleanliness and breakfast to be up to par.