Yunxi Boutique Hotel (Phoenix Ancient City Nanhua Branch)

Yunxi Boutique Hotel (Phoenix Ancient City Nanhua Branch) Reviews

Yunxi Boutique Hotel (Phoenix Ancient City Nanhua Branch)

Fenghuang, Hunan, ChinaView Hotel Details
Yunxi Boutique Hotel (Phoenix Ancient City Nanhua Branch)
Yunxi Boutique Hotel (Phoenix Ancient City Nanhua Branch)Yunxi Boutique Hotel (Phoenix Ancient City Nanhua Branch)Yunxi Boutique Hotel (Phoenix Ancient City Nanhua Branch)
Check available rooms for your travel dates
We Price Match
1 night

Yunxi Boutique Hotel (Phoenix Ancient City Nanhua Branch) Guest Reviews

4.5/5
Good
300 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(300)
Positive reviews(297)
Reviews with photos/video(73)
Many amenities(63)
Convenient parking(41)
Well decorated(37)
Friendly front desk staff(25)
Close to scenic area(19)
Amazing natural light(16)
Nice toiletries(10)
Loved the night views(8)
Negative reviews(3)
Kaywin Park
Serene Melody Twin Room
Stayed in Sep 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Oct 16, 2024
I recently stayed at a hotel near the ancient town of Fenghuang, and it was the perfect base for exploring this beautiful, historic area. The location was excellent—just a short walk from the riverside and the heart of the old town, where all the vibrant shops, restaurants, and cultural attractions are located. Despite being so close to the action, the hotel was tucked away enough to offer a peaceful and quiet stay. The rooms were spacious, clean, and well-equipped with modern amenities. I especially enjoyed the comfortable bed, high-quality linens, and the rainfall shower in the bathroom. There was also a cozy seating area and a private balcony, offering lovely views of the town and the surrounding river. Little touches like complimentary tea and snacks made the stay even more enjoyable. Overall, this hotel is a fantastic choice for its prime location and excellent room amenities, offering both convenience and comfort for anyone visiting Fenghuang.
Response from Property: 感謝外國友人選擇在咱家住宿,非常開心您把信任交給我們,我們悠然行走在美麗的世界裏,讓自己跨越的姿勢優雅而蹁躚,歲月的山巒積澱着滄桑,生命的泉水滌盪着澄澈,心靈的花草瀰漫著芳香..陽光如此温暖!祝您每一天都有好心情~~~~~
Guest User
Tipsy Leisure Residence Double Bed Room
Stayed in Aug 2024
Couples
34 review
3.2/5
Posted on Sep 10, 2024
It is good location if wish to stay slightly away from the crowded and noisy center. Important note that there is no lift available but it is still a decent stay at affordable price.
Response from Property: The hotel is located in the ancient city. The buildings in the ancient city are protected and it is impossible to install an elevator. Please be aware!
Jayy1984
Tipsy Leisure Residence Double Bed Room
Stayed in Apr 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 11, 2024
The boss is very energetic and kind! The hotel is very close to the famous Red Bridge. My room was very clean and comfortable
Response from Property: Thank you for your stay and praise from foreign friends! We are glad to bring you a wonderful time during your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Franziska Klaiber
Tipsy Leisure Residence Double Bed Room
Stayed in Apr 2024
Solo travelers
13 review
2.7/5
Posted on May 9, 2024
First off nobody knew exactly where this place is...not even the noodle shop right next door. I will post a picture of the noodle place and the Hotel.LOL Unfortunately the one bad review I saw was correct. It does not really feel like entering a professionally run Hotel as nobody pays attention to you and people are just hanging out casually in the lobby area. Although the rooms are matching the photos, it does not have a nice feel to it since there are many odd construction errors. In the evening the noise from the street is extreme. It was as noisy as being in the middle of New Delhi India! The bedding was clean and the bed comfortable but I would not chose this Hotel again.
Response from Property: Here I want to explain: First, you are a foreign friend, and you did not check in on the same day. We left the room empty for one day, and you checked in the next day. We did not say much, nor did we charge for the loss of the vacant room. We checked in at 1:00 a.m., and we helped to carry the luggage to the room. We did all the services we should do. As for our address, it is clearly marked on the map. It may be that the language barrier led to the inability to find our hotel. Fenghuang Ancient Town is an ancient town, and the architecture is definitely very characteristic of the ancient town. The responsibility of not finding the location is really not the hotel's problem. Our hotel is located in the most prosperous place in the ancient town, and the location is very easy to find. Cars of all sizes can go directly to the door of the hotel. As for the noise problem, the hotel is in the most prosperous location, and noise is definitely inevitable. Compared with the bar street, our place is really very quiet, which is within our acceptable range. You can't have your cake and eat it too. The glass has been replaced with soundproof glass. As for the hole in the picture, it is specially reserved for the fire hole, which is not useless!
suttimas
Serene Melody Twin Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 11, 2024
Great location. We took a taxi from high speed train station, it cost only 22.5 CNY, taxi stopped in front of the hotel. Further more, the hotel located near the river and main attractions within few minutes walk and far enough from noise.The hotel room was very clean with comfy bed. The owner was very nice and helpful ,she tried to help us to buy train tickets which we could not buy online. Thanks.
Response from Property: Thanks to foreign friends for their stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home, and we eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Serene Melody Twin Room
Stayed in Oct 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Nov 2, 2024
We upgraded to a family room, which was very nice, clean, spacious, and the service was thoughtful and meticulous. When I checked out, the staff patiently asked about my accommodation experience. This kind of attention to guests was very touching. In short, it is a very good hotel.
Original TextTranslated by Google
Response from Property: 感謝親親選擇在咱家住宿,非常開心您把信任交給我們,我們悠然行走在美麗的世界裏,讓自己跨越的姿勢優雅而蹁躚,歲月的山巒積澱着滄桑,生命的泉水滌盪着澄澈,心靈的花草瀰漫著芳香..陽光如此温暖!祝您每一天都有好心情~~~~~^_^
Guest User
Togetherness Dream Joyful Time Family Room
Stayed in Sep 2024
Family
16 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The hotel is in a great location, the rooms are clean and well-equipped, and it is less than a minute's walk from the river. The room is very quiet, the front desk is very helpful, parking is convenient, and you can see the panoramic view from the bridge. It is a very good experience and worth recommending.
Original TextTranslated by Google
6/7
Response from Property: 感謝親親選擇在咱家住宿,非常開心您把信任交給我們,我們悠然行走在美麗的世界裏,讓自己跨越的姿勢優雅而蹁躚,歲月的山巒積澱着滄桑,生命的泉水滌盪着澄澈,心靈的花草瀰漫著芳香..陽光如此温暖!祝您每一天都有好心情~~~~~
Guest User
Serene Melody Twin Room
Stayed in Sep 2024
Family
4 review
3.0/5
Posted on Oct 7, 2024
The hotel has poor sanitary conditions. The first room assigned to us was not cleaned and smelled of cooking fumes. The next room we moved to was equally dirty, with combs and cotton swabs leaking out. The bathroom floor drain was severely clogged and the water didn't drain. The decoration was damaged in many places and parking was far away. The only thing was the front desk service was acceptable and it was convenient to walk to the river.
Original TextTranslated by Google
Response from Property: There are a lot of people during the National Day holiday, and we usually allow check-in after 14:00. You came very early, so the hygiene must not be done well, and there must be negligence. If there are any problems, you should communicate with us in time, instead of giving bad reviews to others to solve the problem. We are all doing our best to serve you.
Guest User
Charming Whispers Triple Room
Stayed in Sep 2024
Family
3 review
2.3/5
Posted on Oct 5, 2024
The hotel is located in the upper reaches of the ancient town. It has not entered the scenic spot yet, but it is also a more prosperous section. Therefore, the biggest disadvantage of this street-side location is that it is noisy. You can still hear horns frequently at more than three o'clock in the morning. Street shops start to open at six or seven in the morning, which affects rest. Because the streets in the ancient town are very narrow, the hotel parking lot is super far away, and it is very inconvenient to drive and park. This hotel is called a hotel, but it is more like a homestay. Some disadvantages of homestays are: unclean hygiene (dust and hair can be seen everywhere on the ground, and the pillow skin and quilt cover are stained), simple equipment (the shower water is very small, the washbasin is very shallow and is actually outside, disposable bath towels), and narrow rooms. The advantages of homestays (viewing) are not there. The room fee of less than 600 yuan is a room worth more than 100 yuan. I can only say that there is a pit on the 11th. We stayed for two days and asked for a simple cleaning on the second day. As a result, we didn’t even lay the quilt for us. The toilet paper thrown outside the bathroom was still there. They took out the garbage and gave us new toothbrushes and bath towels. It was considered clean! ! The hair on the ground was everywhere and no one swept it. Alas... the only thing I can praise is that the boss is quite enthusiastic. There is an old-fashioned washing machine and laundry detergent on the top floor for washing and hanging clothes. Although it is very busy during the National Day holiday, the overall treatment of tourists is really perfunctory. Not recommended for those who have some requirements for accommodation!
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!首先非常感謝您第一時間選擇了咋們酒店入住,給您帶來不好的入住體驗我們十分的歉意,也感謝您提出的寶貴意見,我們會在後期引以為戒,盡力做好每一位遊客的入住服務。其次您説的我們樓下特別吵,畢竟我們也是安裝的隔音玻璃,主要是黃金週,人流量車流量都大,而且還有很多很多到得晚的客人路過,都是去附近停車場的,難免會有點吵,您是3號入住本酒店,3.4號是整個國慶人流量最高峯期,一房難求,我們這個價格已經非常合理,你們到得晚,我們自家車庫已經滿了,所以都是想盡一切辦法把車停好,停車場不管多貴都不要你們承擔一分錢,如果對房間不滿意或者感覺不值得,我們都是無條件免費取消。做生意就是以誠信為主,我們不會虧待任何一位客人。您是二晚連住。您沒有交代的情況下我們是不能隨便去打掃,應該是您們給保潔人員沒有對接好要怎麼打掃,我們的保潔人員都是非敬業的。沒有交代好中間難免有點小誤會。最後還是非常感謝您的到來,給您帶來的損失深表歉意,如果有機會,下次一定給您免費住一間安靜的望江套房。
Chisuancaideyuwan
Charming Whispers Triple Room
Stayed in Sep 2024
Family
23 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The room is nice and the owner is warm and friendly. There were too many tourists during the National Day holiday, so the owner took us to park. Thank you. The hotel is in the ancient city, so it is convenient to see the night view and walk around at night.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at our home. We are very happy that you have placed your trust in us. We walk leisurely in the beautiful world, letting our postures be elegant and graceful. The mountains of time have accumulated vicissitudes, the springs of life are cleansing and clear, and the flowers and plants of the soul are filled with fragrance. The sun is so warm! I wish you a good mood every day~~~~~
Guest User
Serene Melody Twin Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 9, 2024
From the moment I stepped into the door of this hotel, I was surrounded by a feeling of being at home. The front desk staff had a warm and professional smile, and the check-in process was quick and efficient, which instantly relieved the fatigue of the journey. When I entered the guest room, the neat and elegant space layout came into view, and every detail revealed the pursuit of quality. The mattress was moderately soft and the pillow selection was rich, ensuring a good night's sleep.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at our home. We are very happy that you have placed your trust in us. We walk leisurely in the beautiful world, letting our postures be elegant and graceful. The mountains of time have accumulated vicissitudes, the springs of life are cleansing and clear, and the flowers and plants of the soul are filled with fragrance. The sun is so warm! I wish you a good mood every day~~~~~
Guest User
Jimu Wabi-Sabi Style Scenic Double Bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The location is very good, and it is very convenient to visit the ancient city. The surrounding area is lively. If you choose this place, you don't have to worry about not being able to find a place to eat and take photos. There is a travel photography shop downstairs. The photographer recommended by the shop is so good. We are very satisfied with the photos taken for us!
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at our home. We are very happy that you have placed your trust in us. We walk leisurely in the beautiful world, letting our postures be elegant and graceful. The mountains of time have accumulated vicissitudes, the springs of life are cleansing and clear, and the flowers and plants of the soul are filled with fragrance. The sun is so warm! I wish you a good mood every day~~~~~
Guest User
Serene Melody Twin Room
Stayed in Aug 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Sep 28, 2024
The decoration is simple and elegant. I am very satisfied with the room I live in. The facilities are complete, the sound insulation is very good, the bed is moderately soft and hard, it is very comfortable to lie on, and the sleep is very quiet.
Original TextTranslated by Google
Response from Property: It is our honor to satisfy you. We look forward to your next visit. I believe that every time will be a different and wonderful experience. I wish you a happy life~~
Guest User
Jimu Wabi-Sabi Style Scenic Double Bed Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The hotel manager was very enthusiastic and responsible. We contacted the hotel in advance to take the most convenient route before we arrived. When the car arrived at the door, he helped to carry the luggage to the room. There is no elevator in the ancient city, but the floor is not high. The room is clean and tidy. The new decoration is simple and breathable with good lighting. It is the second row of the river. The room on the 4th floor can see the night view of the river from the window. In general, we are very happy and satisfied with our stay! I will come to stay next time if I have time!
Original TextTranslated by Google
Response from Property: It is our honor to satisfy you. We look forward to your next visit. I believe that every time will be a different and wonderful experience. I wish you a happy life~~
Guest User
Togetherness Dream Joyful Time Family Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The boss is considerate and the boss lady is plump and amiable, with a good attitude. She helps with the handling of items throughout the process. It is really good and I recommend you to choose more... In addition, the night view of the ancient city is all there, and it is very convenient to take pictures near the scenic spot...
Original TextTranslated by Google
Response from Property: 能讓您滿意,是我們的榮幸,也期待您的下次光顧,相信每一次都會是不同的美好體驗,在此祝您生活愉快哦~~