R. de São Paulo 2, Fatima, Santarem District, 2495-435, PortugalView Hotel Details
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Essence Inn Marianos Hotel Guest Reviews
4.4/5
Very Good
75 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(75)
Positive reviews(42)
Reviews with photos/video(2)
Negative reviews(5)
Julie
Double Room
Stayed in Nov 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Dec 10, 2024
The location was super close to the Sanctuario and the bus terminal. Very accommodating and very helpful staff. Room was spacious and very clean. Breakfast offers a selection of breads, cereals ,fruits and drinks. Will surely recommend it to my friends.
Chris
Double Room
Stayed in Oct 2023
Family
4 review
4.7/5
Amazing
Posted on Nov 10, 2023
Very clean, bathroom was modern and clean, breakfast was good, a few more options would have been nice, overall great stay
Humberto
Triple Room
Stayed in Sep 2023
Family
2 review
4.7/5
Amazing
Posted on Oct 8, 2023
The friendliness shown by the hosts is noteworthy.
Buffet-style meals with plenty of quality and variety.
Comfortable rooms.
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Claudia Duque
Double Room
Stayed in Nov 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Jan 12, 2024
Very friendly staff. Excellent dinner. Excellent breakfast.
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Wen Deng
Twin Room
Stayed in Nov 2022
Couples
70 review
5.0/5
Outstanding
Posted on Dec 25, 2022
The room is not small in size and has a balcony. It is in the city center and 2 minutes away from Notre Dame Square. Free parking is available at the door, which is very convenient.
The service attitude is very good, warm and friendly, and the price/performance ratio is very high
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Eliuska Mariel
Double Room
Stayed in Nov 2024
Couples
5 review
4.5/5
Great
Posted on Dec 10, 2024
Excelente ubicación y bellas instalaciones, además tienen oratorio 😍 el desayuno buffet muy variado y de buena calidad. También tienen bar/cafetería y una tienda de souvenirs, si eres cliente recibes el 10% de descuento y los precios están bien comparados con las de afuera. Habitación con balcón, muy amplia y cerquisima del Santuario pero sin que haya ruidos, está al lado de una plaza muy bonita con restaurantes y tiendas, de verdad la ubicación inmejorable. Si tuviera que quejarme de algo, me hospedé 3 noches y solo pusieron agua el primer día, cuando pedí me la cobraron algo costosa, normalmente el agua es cortesía, pero aquí no, tenerlo en cuenta. Hay nevera en la habitación. Yo me quedaría nuevamente, sobre todo por la ubicación y calidad del desayuno.
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6/15
Guest User
Double Room
Stayed in Feb 2025
Couples
2 review
2.5/5
Posted on Mar 23, 2025
O hotel e giro boa localização mas acho muito mal o facto de as 10h15 já estar a ser removido os itens do PA e também for necessário quase pedir com licença ao staff dos pequenos almoços para retirar um prato para colocar comida. Acho que existe muita frieza e falta de vontade. Ainda para mais pagar a tipologia dupla para cama de casal que era mais cara e ao fim ao cabo foi me entregue um twin... muitos reparos que acho que deveriam melhorar
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Isabel
Double Room
Stayed in May 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 17, 2024
As instalações, a localização e pequeno-almoço são optimos.
Aconteceu algo desagradável, que no quarto ao lado de madrugada chegou um hospede embriagado, que estava hospedado no quarto imediatamente ao lado e querendo entrar no seu próprio quarto bateu com toda a força que tinha na porta, acordando todos os hospedes à sua volta de sobressalto e falando alto durante cerca de 2h. Isto fez com que entre as 3h e as 5h da manhã fosse completamente impossível dormir, acabando por estragar toda a restante noite de descanso. Quem estava na receção tentou ajudar, perante as chamadas a solicitar ajuda, no entanto, não resolveu nem evitou o sucedido...ofereceram um café como compensação, depois de termos acabado de tomar o pequeno almoço e que tínhamos pago para tal! Percebo que para o hotel não é fácil evitar estas situações, no entanto deviam ter-se mostrado mais compreensivos para com quem ficou sem dormir, por motivos completamente alheios!
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Guest User
Stayed in Jan 2025
Other
1.0/5
Posted on Feb 27, 2025
Horrible front desk service. I paid for extra supplement for the room and they gave me a handicap room, there’s no makeup desk-mirror, tiny bed, on the exit, the light is dark, the bed light has no switch, I had to manually blend my back to turn off the power cords; I asked to switch the room; but the male front desk representative refused to provide any service. I’ve contacted the agency I booked to file a complaint. DO NOT book this hotel. If there’s zero star, that’s the review it should be.
Guest User
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Oct 2, 2024
Clean spaces and spacious Awful restaurant staff (one male staff member) who kept on throwing and banging dishes when clearing tables, very disrespectful and rude of him :-( on the contrary, other fellow staff members outshined the other :-)
Guest User
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Aug 22, 2024
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish and roomy. The swimming pool although it was small, it was very nice to relax and unwind after a day of meditation and relax those tired legs of walking. Breakfast included was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. We were very pleased with our stay. We hope to be back for a longer visit in the future. Just a 5 minute walk from the Bus Station and 3 minute walk to the Sanctuary.
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Feb 19, 2024
The location is great, very close to town center and there are parking places nearby. The staff was always welcoming and professional (from the front desk to restaurant, housekeeping - smiling and happy to meet you), and helped us out with every request we made (from the first email to do the reservation until departure). The location is very central, the Shrine is within walking distance, so are shops, restaurants and other atrations are walkable. For sure a place to come back.
Guest User
Stayed in May 2023
Other
3.0/5
Posted on Jun 30, 2023
The hotel is aimed at large groups, therefore basic clean rooms. In the bathroom there was no place to put your essentials Situated near the Sanctuary. From our balcony we could see the sanctuary In the dining room most tables were reserved for large groups. Breakfast itself was varied and good as expected in such hotels. The staff were very helpful.
Response from Property: Dear Guest Thank you for your kind comment. It is a pride for our entire team to read your comment and know that we were able to provide a good experience in our Hotel. We hope to welcome you again soon. With our best regards Essence Inn Marianos Hotel Team
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 27, 2025
Staff muito simpático. Pequeno almoço muito completo . Quarto com todas as condições. Piscina maravilhosa , principalmente pela marcação e de respeitarem toda a nossa privacidade. Hotel muito bem situado . Muito limpo e muito sossegado . Assim como a facilidade de late check out.
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Alrogo s
Stayed in Jan 2025
Couples
5.0/5
Outstanding
Posted on Feb 26, 2025
Hemos tenido una magnifica experiencia los dos días que hemos estado aquí, el personal del hotel nos atendió extraordinariamente en todo momento cada vez que le solicitamos alguna información, (de 10). Comentar que teníamos una pequeña fuga (goteo) de agua en el lavabo de la habitación y esta fue reparada de forma inmediata. La ubicación es inmejorable, en pleno centro a unos 100 m del Santuario. Las instalaciones del hotel están muy bien, así como el buffet del desayuno el cual es surtido y variado, todo a la altura de un hotel de 4 estrellas.