To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.6
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All reviews(64)
Positive reviews(43)
Reviews with photos/video(9)
Negative reviews(3)
Aleksandra Dukanova
Room, Park View (Residence)
Stayed in May 2024
Family
65 review
4.0/5
Very Good
Posted on Jun 12, 2024
There was
Web(((
Breakfasts urgently need to be diversified... there is nothing except scrambled eggs and bacon
Attentively
Check check out... we were charged 250€ extra
Original TextTranslated by Google
Shenduxingzhe
Room, Lake View (Sejour)
Stayed in Mar 2024
Travel with friends
32 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Beautiful scenery, great French food
Original TextTranslated by Google
Guest User
Superior Room with Park View
Stayed in Aug 2023
Other
11 review
5.0/5
Outstanding
Posted on Nov 17, 2023
Satisfied 👍, thank you very much
Original TextTranslated by Google
地球旅行者
Park View Suite
Stayed in Feb 2022
Solo travelers
55 review
4.0/5
Very Good
Posted on Mar 13, 2022
The food presentation is very good. A French restaurant and a molecular cuisine restaurant. Need to book in advance on weekends.
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David S
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 29, 2024
My wife and I recently stayed at the Hotel Royal for her birthday weekend. We had heard great things about the resort, so had high expectations. We were not disappointed, and in fact I would say it’s one of the nicest hotels that I have stayed at anywhere in continental Europe. Much closer to Asian 5-star quality and service, rather than European in fact. The hotel itself has an aurora is history, but with a modern twist. Our room, which overlooked Lake Geneva, was impeccably appointed. The spa is truly world class (don’t miss the snow cave!). The breakfast each morning was exceptional. Dinner at Les Fresques was unforgettable. Finally, the level of service and attentiveness was second to none. We will definitely return.
6/10
Response from Property: Dear David S, Thank you for your review and for choosing the Hotel Royal for the birthday weekend of your wife. Tradition, service, thoughtfulness and kindnes are our Resort's guiding principles, which is why we appreciate your positive feedback. And indeed, we do take pride in offering our guests the best hospitality experience we can give them. The entire team and myself look forward to your next visit. Yours sincerely, Marc Figueiredo Hôtel Royal Manager
GlobetrottingSwede
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 3, 2024
This hotel is made for those who like good food, great views, and state of the art spa facilities. We celebrated our wedding anniversary here and could not be more pleased. The hotel is a perfect high-end establishment with perfect service and attention to detail. They even have shuttles that will drive you back-and-forth to Evian, the Lakeshore and the train station for additional activities. You can take a day trip across the lake to Switzerland. You can do a day trip up in the mountains with some beautiful hikes or you can just visit the historic Sparta town of Evian.
Response from Property: Dear GlobetrottingSwede, We appreciate your comments regarding your stay at Hotel Royal to celebrated your weeding anniversart. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Marc FIGUEIREDO Hotel Royal Manager
rpr336
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 25, 2024
Because it is simply the best. Beautiful views, great food, fantastic experiences to explore the area in Summer and Winter. Excellent customer Service skills from all the staff. Michelin star restaurant. Topped off with a gorgeous spa and a relaxing massage ….
Response from Property: Dear rpr336, Thank you for sharing your review, we are delighted to learn that you enjoyed your time at the Hôtel Royal. Guest satisfaction is the heart and soul of the Hôtel , and our team was delighted to read your feedback and the kind words you shared. We look forward to welcoming you again on the shores of Lake Geneva. Yours sincerely, Marc Figueiredo Manager Hotel Royal
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 3, 2024
The room in Hotel Royal was very comfortable and the bathroom was clean and amply appointed. I had a great view of Lac Le'man. There are extensive amenities at the Evian Resort that make the stay enjoyable and pleasant. The conditions, the staff, and the relaxing atmosphere were all superb.
BlueNassau
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 19, 2024
A grande dame hotel. Excellent lake views from many rooms, and terrace. Indoor and outdoor tennis. Wonderful water facilities - indoor and outdoor pools, cold plunge and ice room etc. A surprising number of small children there when we visited. Hotel food did not live up to hype, including at the fanciest restaurant. Beautiful grounds. Wonderful proximity to the classical music in the forest.
Response from Property: Dear BlueNassau, Thank you for taking the time to write a review and share your impressions after staying at the Hôtel Royal. We are glad to know that you had an amazing time at the Evian Resort. We will most definitely share your comments with our team as it shows that we all work to the same high standards of hospitality. We look forward to welcoming you back. Yours sincerely, Marc Figueiredo Hôtel Royal Manager
Tamia D
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 17, 2024
Beautiful hotel for an amazing experience, staff went beyond the call of duty to accommodate us, I cant wait to go back. The spa is fantastic and the restaurant too. I went with my son and the staff was very kind to him and even brought him a surprise birthday gift in the room that he will never forget. Truly great
Response from Property: Dear Louisefaye, Thank you for sharing your review, we are delighted to learn that you enjoyed your time with us. Guest satisfaction is the heart and soul of the Hôtel Royal, and our team was delighted to read your feedback and the kind words you shared. We look forward to welcoming you again on the shores of Lake Geneva. Yours sincerely, Marc Figueiredo Hôtel Royal Manager
Wholey
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 24, 2024
We had a great stay. The indoor pool and spa were incredible. Rooms,staff and food all first class. Everyone really made an effort to provide their best. Loved the overall atmosphere of such a grand hotel. Will try to come back again. Next time will tee it up.
Response from Property: Dear Wholey, Thank you for taking the time to write a review and share your impressions after staying at the Hotel Royal. We are glad to know that you had an amazing time at the Evian Resort. We will most definitely share your comments with our team as it shows that we all work to the same high standards of hospitality. We look forward to welcoming you back, Yours sincerely, Marc Figueired Hôtel Royal Manager
Guest User
Stayed in Jul 2024
Couples
4.0/5
Very Good
Posted on Aug 26, 2024
Very pretty location and beautiful historic well renovated hotel. The hallway the ceilings and all is very pretty. Friendly staff. They have three restaurants, Les fresques was really good, it is next to the other restaurant ‘veranda’ which is more simple but nice (both have great wines-card). Strange somehow that the restaurants are openly connected to each other with their outside terraces, I would have separated it with plants to give bit more privacy. Breakfast has highly quality foods salmon, champagne great bakery. However no vegetables, cucumbers, raw tomatoes, peppers and avocados Room 112 with lake view and balcony was really nice. Good linens and bed and nice decorated. Overall at the hotel a lot of young children from baby’s to puberty who are very much occupying of course the swimming pool. At the garden it is more quiet at the sun beds. During our stay the hotel suffered a bit with too many wasps which is annoying during dining. )Bees are there as well which is nice ) At Saturday there was a very loud present wedding party which caused a lot of noise. I could not sleep for that reason until the music finally stopped at 03.30. That was as a very unpleasant experience which you would not expect in such hotel. This was so dissatisfying that I might consider not going back here. Unfortunate experience. Most guest stay here for 3/10 nights and wedding guests probably most of them don’t stay at all or only one night Not understanding the reason why this hotel accepts such parties which disturbs all other loyal guests.
jfmahon
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 3, 2024
Outstanding service, food, golf and spa facilities. Stunning location of Royal Hotel on Lake Geneva surrounded by French and Swiss Alps. A place to relax and return every year. Very friendly and helpful staff. Manicured grounds. Meals are outstanding whether dining in room or at one of the Evian Resort restaurants.
Response from Property: Dear jfmahon, Thank you for yur review and for choosing the Hotel Royal. Tradition, service, thoufhtfulness and kindness are our Resort's guiding priciples, which is why we appreciate your positive feedback. And indeed, we do take pride in offering our guests the best hospitality experience we can give them. The entire team and myself look forward to your next visit. Yours sincerely, Marc Figueiredo Hotel Royal Manager
Flyer55498034531
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on Jun 24, 2024
Exceptional! Facilities (spa facilities, state of the surroundings, flowers everywhere, clean comfortable room with lake view - top notch! Accommodating staff, great state of the art spa treatments, good options for in room service. The best part - facilities, views and service! Also, the hotel resort operates the complimentary shuttle within viccinity, including to CGN. We took a trip to Yvoire and highly recommend it!
Rosemary P
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 20, 2024
The hotel is outstanding, the views are gorgeous and the staff exceptional. I would highly recommend this hotel to anyone.... There are so many things to do, hot air ballooning, trips on Lake Geneva, golf, tennis, padel, a beautiful spa plus hiking up the mountains in the Summer and in Winter skiing oh I almost forgot also golf!
Response from Property: Dear 597rosemaryp, Thank you very much for having takent the time to share your opinion regarding your stay at the Hotel Royal. I am delighted to learn that you had a lovely stay and that your particularly appreciated the view ! We really do hope to welcome you back here again. Sincerely, Marc Figueiredo Manager Hôtel Royal