Hilton Evian-Les-Bains Reviews

The breakfast selection is very good. However, it’s really disappointing that guests are not allowed to take even a single bottle of Evian water to the table, but are only served by the glass. Especially here in Evian, where the water originates, this seems  quite unusual. „Das Frühstücksangebot ist qualitativ sehr gut. Umso unverständlicher ist es, dass Gästen nicht gestattet wird, eine Flasche Evian-Wasser mit an den Tisch zu nehmen – stattdessen wird ausschliesschlich gestattet nur gläserweise Wasser einzuschenken. Gerade in Evian, dem Ursprungsort dieses Wassers, wirkt diese Praxis sehr befremdlich.“

Nice location- the rooms are simple and clean, but nothing extraordinary. The Spa was a great disappointment, small, only a steam room and a sauna and a small indoor pool (and an outdoor that was closed for the season), no refreshments, and you had to also pay for it. The staff were very friendly and kind. However , the food was terrible - it felt as if it was frozen food that was warmed (and I had two different dishes for dinner two nights), both evenings the food was like warm and very poor quality Overall, ok but did not meet the standard of 4/5* hotel.

The hotel has good hardware and a great location, with the town and Lake Geneva just outside. Because it was off-season and there was a wedding, the hotel gave a free upgrade. The room was large and had a lake view, which was quite satisfactory. I contacted Ctrip because of the problem of repeated city tax, and they quickly helped to solve it. Thumbs up! There were some minor issues, such as unclear parking lot signs, hotel wifi disconnection, cigarette butts on the balcony of the room, and the overall details could be better. Overall, the price-performance ratio is still very high.

Bad experience during check in with staff Rodriguez. Treated very rudely Restaurant was fully booked and room service was not there

The staff was very kind and friendly, and there was no inconvenience, but they were too inexperienced in solving double payments. I am very satisfied with the hotel, but there seems to be a lack of cooperation with the travel site.

The hotel breakfast is good and the location is great! The front desk is friendly. The hotel is a bit dated.

Very good, the front desk registration requires a passport and a 50 deposit

Satisfied, breakfast was good

Very good location, smiling, helpful staff always attentive to customer requests

very good condition

The balcony is very comfortable and you can see the lake.

It is a really great accommodation.

D’une manière générale, l’hôtel est bien, les chambres spacieuses et le spa suffisant. Toutefois, le service d’accueil a été médiocre (retard pour la chambre, mauvaise chambre, mise en doute de la réservation, etc. ) et personne ne s’est excusé avant notre départ, malgré tous les aléas que je passe sous silence. Quant au service du restaurant, il est difficile de le qualifier, tellement il est inexistant: arrivés les premiers , nous avons reçu notre plat unique après 1h 15 et en plus, il faisait partie du plat du jour. La salade Cesar n’a aucun goût et après réclamation revient 20’ plus tard avec quelques grains de piment en plus. Apparemment. la direction de l’hôtel est au courant puisque l’accueil a directement évoqué la question du restaurant quand nous avons fait part de notre mécontentement global. Pourtant, le lendemain, c’était pareil. Seul le personnel du spa est compétent. Les femmes de chambre sont sympathiques mais oublient ce qu’on leur a demandé et qui manquait dans la chambre (thé,café). Bref, côté service on est plus près d’un hôtel Ibis que d’un Hilton.

出門就是日內瓦湖邊，離依雲水源也不遠