To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(126)
Positive reviews(21)
Reviews with photos/video(14)
Awesome rooms(12)
Easy to get around(6)
Close to train station(6)
Convenient location(6)
Friendly staff(5)
Negative reviews(5)
Guest User
Reporter Twin Or Double Room
Stayed in Feb 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Mar 20, 2024
Historical hotel in a great, central location, just a minute from the main train station and restaurants.
Crystal
Reporter Double Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 5, 2024
Amazing place! Located less than 1 minute from Edinburgh Waverley Station. Easy access to sites and restaurants.
Guest User
Director Twin Or Double Room
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Excellent standard of rooms - top spec bathroom & top high Quality toiletries- nothing at all out of place , a credit to housekeeping! Breakfast has everything you would want, plentiful coffee fruit juice to choose from, plus the best smoked salmon around! Overall no faults. Fantastic location - you will not be disappointed by staying here.
Anonymous User
Reporter Twin Or Double Room
Stayed in Nov 2024
Business travelers
119 review
5.0/5
Outstanding
Posted on Jan 3, 2025
As a frequent guest of the hotel, I pay great attention to every detail. The room is clean and tidy, the housekeeping is timely, the service is warm and thoughtful, the environment is comfortable and warm, the hardware and software are excellent. I have chosen this hotel more than once. I will stay here again next time and will recommend it to my friends.
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Guest User
Feature Twin Or Double Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Very good, the service is very enthusiastic. When we arrived at the hotel at night, the handsome guy at the front desk upgraded our room. It is super large with a living room and two washbasins. The environment is also very clean and tidy. It is very close to Edinburgh Railway Station. You can see the entrance of the railway station when you come out of the back door of the hotel. If I have the opportunity to come to Edinburgh next time, I will still choose this hotel
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Guest User
Feature Twin Or Double Room
Stayed in Jul 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 27, 2024
This is a century-old building with great historical value. The front desk staff is friendly, the rooms are neat and clean, and it is close to the supermarket and train station. It is close to Edinburgh's famous castle. It is a very convenient hotel for sightseeing. Next time I come to Edinburgh, I will choose this hotel.
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Guest User
Reporter Twin Or Double Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Racial discrimination still exists. The first room I was assigned was on the second floor below ground. Later, after negotiation, I changed the room. I saw on 🍠 that someone else also encountered this situation.
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Guest User
Reporter Twin Or Double Room
Stayed in Aug 2024
Travel with friends
6 review
2.7/5
Posted on Sep 23, 2024
Chinese barriers! The bedsheets are not clean, the toilet smells bad, and everyone knows the room allocation!
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Guest User
Reporter Double Room
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The location is very good. There is a small door across the road from the train station. It is best to take the train. The decoration of the hotel is very exquisite. There is a restaurant on the third floor where you can eat if you don't want to go out. There are many restaurants nearby and the front desk service is also very good.
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Guest User
Reporter Double Room
Stayed in Dec 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Although the room I stayed in was not very big, it had a strong sense of luxury and the interior decoration design style was very good. I stayed in a street view room on the seventh floor and could see the Hilton and Carlton Hill opposite. Overall, it was very good. The price is a little expensive. Other hotels with the same star rating were relatively cheaper when I stayed there.
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Xiangrikuihuamiao
Director Double Room
Stayed in Nov 2023
Travel with friends
54 review
2.7/5
Posted on Jan 3, 2024
It's very close to the train station, but it's a pity that we took a long detour when we arrived.
The room is relatively large. After all, it is the most expensive hotel on this trip.
Breakfast was pretty good
Then there is no more
I would really appreciate the restaurant downstairs
Vegan steak really saves my life
The attitude at the front desk is that there are generally no umbrellas to borrow.
Someone stole an umbrella on the street
The elevator is very small
Room emmmmm The door handle of the room hurt my foot
The bath water is not very big
I want to stay in a hotel on Princes Street with a Scottish concierge! !
The service there must be much better than this one
I felt it when I asked the restaurant that day.
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Guest User
Reporter Double Room
Stayed in Nov 2023
Travel with friends
1 review
2.7/5
Posted on Dec 20, 2023
Poor service attitude
Not hygienic
There is obvious dirt on the bed
When prechecking, emphasize double bed twice.
When checking in, I asked if it was a twin bed.
The front desk said yes
When I walked in and saw the big bed, I was speechless.
There is still obvious dirt on the bed
I went to the front desk and got a reply saying it's not my problem😧
Shock
Finally, I had to wait for more than half an hour to change beds.
The front desk had a very bad attitude during this period.
The new guy doesn’t know what to do but he knows how to put on a good face
The manager ran up to change the bed. It was obvious that he was passing the blame to the new guy to resist the pressure.
All in all very unpleasant
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Guest User
Reporter Double Room
Stayed in Nov 2023
Couples
7 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Opposite the train station is Scotsman. Exit the train station from the market street direction. Cross the road and walk a few steps to the left. You will see a small black door. Click on the intercom and someone will open the door without speaking. Push the door and there will be an elevator. You can Go straight to the front desk.
Another way is to go up the stairs next to it.
The room is warm and clean, and two free bottles of sparkling water are provided.
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深海鱈魚
Director Twin Or Double Room
Stayed in Nov 2023
Travel with friends
5 review
4.7/5
Amazing
Posted on Dec 6, 2023
The location is very good. Ground0 is right on the market street and on the same road as the train station.
The room is large, the layout is very warm, and the sofa is very comfortable
The main reason is that the cooling in the room is very poor. It feels a bit cold without heat.
Overall very good
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Zhizhizhizhiyi
Director Twin Or Double Room City View
Stayed in Dec 2023
Travel with friends
8 review
4.0/5
Very Good
Posted on Jan 12, 2024
It's okay. The room is quite big, but the agent is very speechless.