Yotel Edinburgh

I was expecting much more from a 4-star hotel with the money I paid for this hotel. Except for the bed and towels, nothing was clean. You could see obvious dust all around the room and mould in the shower and even around shampoo bottles. In terms of overall facilities, the hotel looks really ordinary and no different from a Travelodge or similar hotels, even though it's a 4-star hotel. I had seen Yotel in Manchester, and I was expecting much more in Edinburgh, but I was completely disappointed. MOST IMPORTANTLY, we had breakfast for two mornings, and we had the most awful breakfast ever. We were surprised how a person can ruin making a simple egg! It tasted awful. Also the number of items was surprisingly low, and the only thing that we could eat was a banana and ready-to-eat porridge (which could have been bought simply from a supermarket instead of paying 4x 20 pounds for such a breakfast). Even the bread was worse than primary supermarket breads!

This was my first time staying at this hotel after reading many reviews, and here are my thoughts: The room was clean and nice, and the location is excellent – right in the city centre. I arrived early, around 12:30 PM, and asked if early check-in was possible (standard check-in is at 3 PM). The receptionist said yes, but only with an additional charge – no complimentary option was offered. This was the first time I’ve ever had to pay for early check-in. Also receptionist mentioned there are charges applicable if I don't check-out at 11am sharp 😞. While the room itself was clean, it was not soundproof. I could hear noise from the corridor, including cleaning activities and other guests closing their doors. There was no kettle in the room and no room service available, which meant I had to go to the ground floor every time I wanted a coffee or tea. My room was on the fifth floor, so this wasn’t very convenient. The bar/restaurant service was extremely slow and had a very laid-back attitude – not ideal if you’re in a hurry or expecting prompt service. Overall, the hotel has potential due to its location and cleanliness, but the lack of basic amenities, noise issues, and poor service were disappointing.