JdV by Hyatt Hotels in Dusseldorf

The room I booked with Ctrip included breakfast, but when I got there for breakfast, they said there was no breakfast. I contacted Ctrip, but they couldn't help me... They asked me to pay first and then refunded the money to Ctrip's wallet, which was 25 euros, and the hotel charged the same. But when I looked back at the Ctrip booking, the price was more than 25 euros, including or not including breakfast... This is hard to explain... It was a bad experience... When I checked out, they said they couldn't issue the bill for the time being and the account was unclear. I will use Ctrip less when traveling abroad in the future...

Oldtown offers easy access to both the exhibition hall and the exhibition center. There's also a supermarket and pharmacy nearby, which is convenient. Breakfast is average.

I am very satisfied with the hotel location and food. There is a supermarket outside the door for buying German souvenirs. The only thing that bothered me was that the waiter asked me to pay for the room during checkout, because my order was confirmed online earlier, and the hotel later verified that no payment was required. Please let the platform know and follow up!

Excellent location, and friendly staff. Good time and convenient for my business trip. We hope to stay at this hotel again for our next business trip. Recommend. The room is clean and good.