Dunhuang Zhongzhou International Hotel Guest Reviews
4.8/5
Excellent
3846 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(3846)
Positive reviews(3800)
Reviews with photos/video(866)
Delicious breakfast(447)
Large rooms(211)
Offers pick-up/drop-offs(120)
Near shopping area(85)
Perfect for kids(79)
Has rooms for families(67)
Tasty restaurant(62)
Negative reviews(45)
Swfoo183
Snake Year Laifu
Stayed in Oct 2024
Couples
6 review
4.7/5
Amazing
Posted on Nov 10, 2024
Great hotel very near a great restaurant “清真马哥烤羊排”
Walking distance 1.5 km to the night market .. went in November temperature 5-10 enjoy cold air.
Very good service, staff is very helpful and polite.
The travel agency at the hotel also very helpful and help to plan and advise on itineraries.
Response from Property: 【 Free airport pick-up and free self-service laundry 】 Dear Zhongzhou family, Hello! Thank you for staying at the hotel and sharing. We are glad that every aspect of the hotel has been recognized by you. Through your detailed description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued, and it will also become the driving force for us to continue to work hard and strive for progress. We look forward to serving you next time!
yasuhiro
Supreme King Room (Intelligent Guest Control)
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Nov 18, 2024
Overall satisfied. Room is large enough and clean. Service was very good. Breakfast only Chinese choices, there are some bread and coffee but not considered as western breakfast. As it is in Dunhuang, not much expected and it was OK for few days. Only things we did not like were shower and spot light type light in the bathroom. Water flow of the shower was OK but the water temperature always changed and not possible to adjust to an appropriate temperature.
One important thing I need to mention. My international VISA card was not accepted. I was lucky as I had a Union Pay card.
Response from Property: 【 Free airport pick-up and free self-service laundry 】 Dear Zhongzhou family, Hello! Thank you for staying at Zhongzhou International Hotel. Your satisfaction brings us immense happiness. We have always regarded our hotel guests as our family, friends, and good neighbors, allowing every guest who comes to Zhongzhou to feel the warmth of home.
Ginevra Oliva
Light Luxury Standard Room
Stayed in Aug 2024
Family
21 review
4.5/5
Great
Posted on Oct 3, 2024
Great Hotel for families. Staff is really friendly and helpful. Highly recommend
Response from Property: [Free self-service laundry at airport pick-up station] Dear Zhongzhou family: Hello! First of all, thank you very much for your trust in the many hotels to choose Zhongzhou International Hotel, to provide you with quality and caring service is our boundlessresponsibility, so that you can feel the warmth in a strange city, I hope every trip you have Xiaozhou accompanied, for your life to bring unexpected touched oh!
Marcie
Privilege Queen Room
Stayed in Jun 2024
Family
4 review
4.0/5
Very Good
Posted on Jul 9, 2024
This is a great hotel 10 min walk from the night market. Great buffet breakfast, free laundry. The staff is really trying hard to be super polite and hospitable. The only issue with our stay was one of the two rooms we booked had an horrific sewage smell emanating from the bathroom. Think rotten cabbage mixed with urine, seeping out into the room and the adjacent hallway. It’s probably not the hotel’s fault — not a lot of water in the desert after all — but we felt like they should have relocated us or compensated us in some significant way. 😷🤢🤮
Response from Property: Dear Zhongzhou family, hello! Thank you very much for staying at Zhongzhou International Hotel. We are truly sorry that your stay did not meet your satisfaction. We will strive to achieve the perfect score in your heart. We understand your feelings very well and sincerely invite you to stay at Zhongzhou International Hotel again to witness the progress of Xiaozhou! All employees of Xiaozhou look forward to your next visit!
Guest User
Family Room (Zero Pressure Mattress+Intelligent Guest Control+Intelligent Toilet Lid)
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The great location! The room is large. The room service is perfect. Friendly crew.
Response from Property: 【 Free airport pick-up and free self-service laundry 】 Dear Zhongzhou family, Hello! By chance, we met you. By chance, you chose us. There are too many choices in life, and every one of them is a fate. Thank you for letting us know each other. Your thoughtfulness and care will surely bring warmth for a lifetime. Looking forward to meeting you again!
ibschlr
Snake Year Laifu
Stayed in May 2024
Couples
3 review
4.0/5
Very Good
Posted on Jun 28, 2024
This was a great hotel for us! The room was quiet and comfortable. Even though they don’t have non-smoking rooms, they gave our room a treatment to remove any smoke odors, and we didn’t smell any smoke! However, sometimes we saw people smoking in the halls near the elevator doors which was unpleasant, or in the restaurant which was also unpleasant. But overall, it didn’t bother us. The breakfast was good except for the terrible coffee which did not even taste like coffee. The service is very good though, with friendly and kind staff. And they have very good clothes washing machines available to guests, for free. It was very helpful! I would stay here again.
Response from Property: [Free self-service laundry at airport pick-up station] Dear Zhongzhou family: Hello! Thank you very much for staying at Zhongzhou International Hotel. It is our greatest honor to receive your recognition. We have been committed to providing a clean and comfortable living environment and meticulous and thoughtful service for every family. We are very happy that our efforts have been recognized by you, and your satisfied smile is the biggest return after our hard work. Sincerely looking forward to your visit again, I wish you a happy life!
Guest User
Lucky Snake Year
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The service was exceedingly good at ZhongZhou hotel. I stayed with my wife and had a second room for my daughter and son in law.
The lobby always had someone to open doors/press the elevator button for guests. What really stood out to me was the attitude of the workers. Breakfast typically starts at 7, when I mentioned I had to leave at 6:15, the worker at the restaurant told me to come early, and she would have it ready for me. Unfortunately no fitness center but the laundry room was a plus. There were also plenty of washing machines (no dryers).
This hotel truly felt like a second home. The rooms and beds were also comfortable and clean. A fantastic stay overall, would definitely stay here again.
Response from Property: [Free self-service laundry at airport pick-up station] Dear Zhongzhou family: Hello! Thank you for your visit, but also sincerely thank you for our love and recognition, you remember the good time here let our heart is very moved, let the family enjoy a good stay experience is our boundlessness responsibility, can get your praise we are deeply honored, at the same time we are more motivated to continue to move forward, hope to have more opportunities to serve you!
China Traveller
Snake Year Laifu
Stayed in Apr 2024
Couples
14 review
4.7/5
Amazing
Posted on May 27, 2024
Large, clean, well-appointed rooms with effective air-con, infinite free bottles of water, a good breakfast and just 15mins walk from the lively night markets and bridge. Trip bookings also get a 3pm checkout. We also stayed in a supposedly more high-end hotel on the edge of town at double the price, but we much preferred this hotel.
Response from Property: [Free airport pick-up and station free self laundry] Dear Zhongzhou family: Hello, thank you very much for your support and recognition of our hotel in all aspects, everything we do is only for each family to bring a different holiday experience, we are very glad that you have a happy stay experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard, looking forward to meet with you next time!
Guest User
Light Luxury Standard Room
Stayed in Apr 2024
Couples
26 review
4.5/5
Great
Posted on May 23, 2024
Very kind staff, providing excellent service. Rooms were clean and spacious. A cat seems to be the owner of the place and hangs around (in case you’re allergic) to make sure everything runs smoothly.
One point to improve: a working coffee machine and a dryer for clothes.
Response from Property: Dear Zhongzhou family, hello! Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your next visit! Welcome back to experience it again. Wishing you a happy life~
Soule
Family Room (Zero Pressure Mattress+Intelligent Guest Control+Intelligent Toilet Lid)
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on May 4, 2024
The staff went out of their way to be welcoming and helpful. The hotel is conveniently located near downtown shops and restaurants. There is a great selection of foods for breakfast and the room is spacious and comfortable.
Response from Property: Dear Zhongzhou family: Thank you for your feedback. We always believe that putting in effort can do a good job and pursuing the ultimate service. We are willing to share the joy of growth with you on the way, bringing you more surprises and emotions. The hotel offers free airport pick-up and complimentary donkey meat and yellow noodles. Welcome to come home and take a look often!
cnphoebe
Light Luxury Standard Room
Stayed in Mar 2024
Family
36 review
5.0/5
Outstanding
Posted on Apr 7, 2024
really lovely hotel! They were very kind to us and immensely helpful with pick ups and buying tickets for the show. Everyone was very polite and welcoming, a great stay.
Response from Property: Dear Zhongzhou family: Hello! Thank you for your careful and warm feedback, which satisfied you. We are serious~~We also appreciate your company and support all the way. We hope that in the future, you can treat Zhongzhou as your second home when you go out, because in Zhongzhou, you can experience the warmth, warmth, and comfort of home. All your praise is the driving force for our progress. We will unswervingly provide more attentive and considerate services, so that more families know us. We look forward to your visit and experience again!
Cathy
Light Luxury Standard Room
Stayed in Feb 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Mar 28, 2024
Good, we were greeted every time we were in the lobby. Laundry facilities and pickup service.
Response from Property: Dear Zhongzhou family: Hello! Thank you for your support and love to Zhongzhou. Your recognition is our infinite motivation. We have been working hard to present you with the best Zhongzhou, the best environment, and the highest quality service. We look forward to meeting you again and wish you a happy life here!!
Sebbiman
Light Luxury Standard Room
Stayed in May 2024
Travel with friends
4 review
4.5/5
Great
Posted on Jul 1, 2024
Nice central hotel in dunhuang. Very helpful and kind staff
Response from Property: [Free self-service laundry at airport pick-up station] Dear Zhongzhou family: Hello! Thank you for choosing to stay at Zhongzhou International Hotel and being satisfied with us! We are honored by your praise and recognition of the hotel! We will continue to maintain high quality service with your encouragement, in order to make you feel more satisfied. Thank you again for your support and love to Zhongzhou International Hotel! We look forward to seeing you again at Zhongzhou International Hotel!
Guest User
Light Luxury Standard Room
Stayed in Apr 2024
Travel with friends
16 review
4.2/5
Very Good
Posted on May 25, 2024
Very friendly and helpful staff, especially reception.
Response from Property: [Free self-service laundry at airport pick-up station] Dear Zhongzhou family: Hello! Thank you for choosing Zhongzhou International Hotel, we are glad that you have a pleasant stay in the hotel, thank you for your support and trust in our friends, our good neighbors, so that every guest who comes to Zhongzhou can feel the warmth of home. The hotel offers free Wi-Fi, free laundromat, free parking and an excellent location. Welcome to visit again, I wish you a pleasant trip and smooth work!
Guest User
Privilege Queen Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Great hotel and location.
Response from Property: [Free self-service laundry at airport pick-up station] Dear Zhongzhou family: Hello! Thank you for your review, the hotel advocates the "heart service" service concept, to provide you with a more satisfactory and more comfortable rest environment. Let you really have the feeling of home!