To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(529)
Positive reviews(519)
Reviews with photos/video(177)
Delicious breakfast(76)
Friendly front desk staff(47)
Well decorated(32)
Well designed(20)
Offers pick-up/drop-offs(10)
Easy to call taxis(8)
Located downtown(8)
Nice elevator(3)
Negative reviews(10)
Guest User
Premium 2-bed Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 22, 2025
Hotel room is very nice and clean. Stuffs are nice and helpful 👌
Response from Property: Dear Guest,Thank you for your kind words regarding our hotel service and the cleanliness of our rooms. We are committed to providing excellent service and a comfortable environment for all our guests. Your feedback is greatly appreciated and motivates us to continue our efforts. We look forward to welcoming you back in the future.Best regards,Fuguo Hotel
Anastazja Skuza
Mochen Smart Double Bed Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 10, 2024
It was the best hotel I have stayed in during my trip to China. Rooms very big and clean, breakfast nice and tasty.
Response from Property: Dear Esteemed Guest,A warm welcome to Fuguo hotel. We are truly honoured to have you with us and sincerely hope that your stay will be comfortable and enjoyable. Our dedicated team is available should you require any assistance, and we will do our utmost to make your visit as pleasant as possible.Wishing you a wonderful stay and a memorable experience, however long or short your time with us.Warm regards,Fuguo hotel
Guest User
Mochen Smart Double Bed Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 19, 2024
The stay was fantastic! So friendly staff that helped us with all our needs! The rooms are beautiful, spacious, well designed and very clean. Thank you for the pleasant stay!
Response from Property: Thank you for your affirmation, it' our pleasure. Hope you have a wonderful time in China.
Guest User
Moshe Ancient Luxury Twin Room
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The front desk staff Xiao Ren has a very good service attitude. The room is fully equipped, comfortable, warm, sanitary, clean and tidy, with plenty of air conditioning and hot water in winter. fine. I will definitely come next time
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us your valuable evaluation. Thank you very much for your recognition and praise for every staff of the hotel. The hotel is located in the center of Dunhuang, only a 15-minute walk from the night market. Self-driving travel is very convenient, and the whole house is intelligent, allowing guests to easily operate the room's lighting, air conditioning, curtains and other facilities. Finally, I wish you a pleasant journey. Looking forward to seeing you again!
Guest User
Premium 2-bed Room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 19, 2025
Good environment, thoughtful and enthusiastic service, Xiao Wang at the front desk patiently answered questions and provided warm service. I will choose this hotel again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition and love for us! Thank you very much for your praise of our colleagues. We will continue to work hard to provide the most comfortable accommodation environment for every family staying here. We look forward to bringing you a different accommodation experience when you visit us next time. I wish you a happy life!
Guest User
Moshe Smart Room (Convertible Beds)
Stayed in Jan 2025
Solo travelers
5 review
4.5/5
Great
Posted on Feb 24, 2025
The room is large, the hot water output is large, there is a Xiaodu to use, you don't have to turn on and off the lights, and you don't have to draw the curtains yourself. The staff is enthusiastic, and a small camel will be given when you check out. The breakfast ramen is delicious👍👍👍,
Facilities: The door is not very soundproof, and the noise outside will be relatively loud. I hope that the hotel can change to a better soundproof door when it makes money😂😂😂
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your valuable comments. We will work hard to improve and look forward to your five-star rating next time you stay with us! May you have a worry-free work and a happy life! Our slogan is "If you have any problem, come to us!" For the same price, we compare quality; for the same quality, we compare service; for the same service, we compare credibility! Looking forward to seeing you again!
Guest User
Moshe Ancient Luxury Twin Room
Stayed in Jan 2025
Couples
17 review
4.8/5
Amazing
Posted on Feb 16, 2025
The hotel has convenient parking and a good location. The service in the guest rooms and restaurants is very enthusiastic. The hotel facilities are complete. The rooms are also equipped with humidifiers, air conditioning and hot water.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your valuable comments. We will work hard to improve and look forward to your five-star rating next time you stay with us! May you have a worry-free work and a happy life! Our slogan is "If you have any problem, come to us!" For the same price, we compare quality; for the same quality, we compare service; for the same service, we compare credibility! Looking forward to seeing you again!
Guest User
Premium 2-bed Room
Stayed in Jan 2025
Family
8 review
2.5/5
Posted on Feb 9, 2025
We traveled with one adult and two children to Lanzhou, Wuwei, Zhangye, Jiayuguan and Dunhuang. This was the only hotel that asked me to pay for breakfast. Other hotels gave me an extra meal voucher, but this hotel said it only included meals for two people and the extra person had to pay. They said breakfast for children was 30 yuan per person, but I had two underage children with me. There was no humanized service at all. I ordered takeaway on the evening of the 8th. The delivery man put the takeaway at the front desk, right under the staff's nose. The staff turned a blind eye and didn't let the robot deliver the food to me for nearly 20 minutes. I called the front desk many times but no one answered. Later I went downstairs to pick up the takeaway. The two staff members said that their hotel switchboard was often out of service and would not ring. This hotel does not have the service level of a star hotel at all. I must give a bad review.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Phu Quoc Hotel. Thank you very much for your valuable suggestions, which we will certainly accept with an open mind. The hotel's standard rooms and king-size rooms only offer two breakfasts. If you purchase breakfast separately, it costs 50 yuan per person, and 30 yuan is charged at half price. The hotel is equipped with parent-child rooms and triple rooms, all of which come with 3 free breakfasts. When you checked in, you booked a special room type of the hotel, a room without windows. The front desk staff upgraded you to a larger room free of charge considering that there were a large number of people in your group. The hotel is equipped with a delivery robot. If you need to order takeout, you can directly fill in the room number in the address, and the delivery man will use the robot to deliver it to you. The front desk phone was busy at night and we are very sorry that we did not answer your call in time. Finally, I sincerely apologize to you and wish you a happy life!
molliee
Moshe Smart Room (Convertible Beds)
Stayed in Dec 2024
Family
4 review
4.5/5
Great
Posted on Feb 15, 2025
I went there during the Spring Festival. The front desk manager Xiao Wang provided great service. He added WeChat in advance and arranged to pick me up at the airport. The hotel is listed as a four-star hotel. The hardware is a bit simple and the elevator is a bit slow, but the hygiene is good, the linens are up to standard, and the shower water volume is particularly large. Breakfast was also ok. The decoration still has a bit of smell. My companions are quite sensitive and felt discomfort in their eyes and throats. Later we changed to a shady room where it was not so hot and the smell was not so obvious. Overall, this hotel is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your valuable comments. We will work hard to improve and look forward to your five-star rating next time you stay with us! May you have a worry-free work and a happy life! Our slogan is "If you have any problem, come to us!" For the same price, we compare quality; for the same quality, we compare service; for the same service, we compare credibility! Looking forward to seeing you again!
Guest User
Premium 2-bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Very comfortable hotel, the room is spacious and clean, the receptionists are very gentle, the airport pick-up is on time, the breakfast is delicious, there are freshly made noodles and freshly fried eggs. The room has a tea table and tea sets so you can drink tea while looking at the street view. The location is very good, very close to Dunhuang Bookstore and next to a river. The lights on the river are beautiful at night. It was a comfortable accommodation experience.
Original TextTranslated by Google
Response from Property: Dear distinguished guests: Thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us your valuable evaluation. The hotel has been newly renovated and upgraded, with smart features throughout the house. There are many room types for you to choose from, each with a unique design style. The hotel has a superior geographical location, convenient transportation and parking, and can provide free airport pick-up and other services. If you need, you can make an appointment with the hotel front desk one day in advance of check-in. We look forward to your next visit and hope that our next meeting will bring you a perfect stay experience. Finally, I wish you a happy life!
Guest User
Premium 2-bed Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 8, 2024
I booked a hotel on my first day in Dunhuang. It’s very convenient in the city!
The overall feeling is very bright and comfortable.
Hygiene is also very clean, dry and wet are separated,
The weather in the northwest is very dry, and there is also a humidifier.
The decoration style is more antique and has the hotel's own tone. What you see is what you get.
The service staff are also very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us your valuable review. At the same time, we are very grateful for your recognition of us. We will continue to work hard to serve every distinguished guest staying at the hotel. The hotel is newly renovated and upgraded, with complete facilities and equipment, intelligent configuration throughout the house, and a strategic location. It is only 100 meters away from the Dunhuang Danghe River Style Line. It is a good place for you to take a walk after dinner when you come to Dunhuang. We look forward to seeing you and your family again. Finally, I wish you all the best. Have a great life!
Guest User
Moshe Smart Room (Convertible Beds)
Stayed in Jan 2025
Couples
2 review
4.7/5
Amazing
Posted on Feb 25, 2025
I checked in on the 20th, which is the off-season, but the hotel staff was very friendly and attentive, the room was clean and tidy, and the facilities were complete. The overall feeling is warm and very suitable for family outings. Especially the front desk receptionist Xiaotu, who introduced other attractions in Ganxiao to us. Thank you again and hope the hotel will get better and better.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your valuable comments. We will work hard to improve and look forward to your five-star rating next time you stay with us! May you have a worry-free work and a happy life! Our slogan is "If you have any problem, come to us!" For the same price, we compare quality; for the same quality, we compare service; for the same service, we compare credibility! Looking forward to seeing you again!
Guest User
Premium 2-bed Room
Stayed in Jan 2025
Couples
38 review
5.0/5
Outstanding
Posted on Feb 22, 2025
The room is spacious, bright and clean. The front desk service is also very good. It is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your affirmation and evaluation of our hotel services! We will continue to provide high-quality accommodation experience, including delicious catering services, comfortable airport pick-up services and objective travel itinerary strategies. The hotel has launched new afternoon tea and desserts, and we hope you like them. If you have any questions or need help during your trip, please feel free to contact us and we will be happy to help you. Thank you again for your support and trust, and we look forward to seeing you again!
Shuizhuyaohua
Premium 2-bed Room
Stayed in Jan 2025
Travel with friends
9 review
4.3/5
Very Good
Posted on Feb 18, 2025
Extremely high cost-effectiveness in the off-season, the room is also good, the only thing is that the room is relatively dry and hot (the air conditioner is turned off). The hotel service is very good, even in the off-season.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your valuable comments. We will work hard to make improvements. The north is particularly dry in winter. All rooms in the hotel are equipped with humidifiers. You can adjust the size of the humidifier according to your body's adaptability. We look forward to your five-star rating next time you stay with us! May you have a worry-free work and a happy life! Our slogan is "If you have any problem, come to us!" For the same price, we compare quality; for the same quality, we compare service; for the same service, we compare credibility! Looking forward to seeing you again!
Zhichun
Mochen Smart Double Bed Room
Stayed in Jun 2024
Family
25 review
5.0/5
Outstanding
Posted on Jul 19, 2024
The room is very big, clean, and the whole house is smart, even the toilet. Very cool! Next time I go to Dunhuang, I will stay in Fuguo.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Dunhuang Fuguo Hotel and giving us the highest rating. Your encouragement is our greatest motivation. We must not forget our original intention and insist on providing good service so that our guests from all over the world can have a better experience. Enjoy your stay and we look forward to your next visit. Finally, I wish you a happy life. The hotel has gradually improved various facilities and equipment, and improved standards of humanized services, transportation, travel consultation, etc.