Marsden Viaduct Hotel

Marsden Viaduct Hotel Reviews

Marsden Viaduct Hotel

21 Viaduct Harbour Avenue, Auckland Central, Auckland, Auckland Region, 1010, New ZealandView Hotel Details
Marsden Viaduct Hotel
Marsden Viaduct HotelMarsden Viaduct HotelMarsden Viaduct Hotel
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Marsden Viaduct Hotel Guest Reviews

3.9/5
Good
101 review
Verified reviews
Location3.9
Amenities3.7
Service3.8
Cleanliness4.0
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All reviews(101)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(1)
Eve Roper
Superior King Room
Stayed in Oct 2024
Solo travelers
1 review
2.2/5
Posted on Nov 7, 2024
No signage of the hotel, no reception or concierge nowhere to park, no communication regarding where to park or how to find reception. GPS took us to Sofitel and our room was within this hotel under the Marsden name.
Anonymous User
Superior King Room
Stayed in May 2023
Couples
1 review
3.7/5
Posted on Jun 28, 2023
Wi-Fi is bad, cutting in and out… useless! Takes forever to watch a 30min show on the TV…. Ended up giving up on trying. So many light don’t work (the one above bathroom mirror and above the Mini bar) My room’s balcony faces Halsey St, and is noisy as xxxx coming from heavy vehicle or construction machine etc.
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Your comments are noted and will certainly look in to it. - Team Marsden Viaduct
Farhad
Superior King Room
Stayed in Apr 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on May 17, 2023
Hi , apart from reception being on the third floor and no access unless calling them to come and get you , very friendly and helpful staff , nice quite rooms .
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Keerthy Sugumar Hotel Manager
ALAIN
Deluxe King Room
Stayed in Sep 2022
Solo travelers
2 review
3.5/5
Posted on Nov 21, 2022
New and quite environment, half hourly walking distance can arrive all nice spots
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Keerthy SugumarHotel Manager
Guest User
Deluxe King Room with Marina View
Stayed in Oct 2022
Couples
1 review
4.7/5
Amazing
Posted on Dec 5, 2022
Great location, very clean and comfortable. Love the privacy and standards. The only issue was that is a pain of another hotel and doesn’t have reception desk and you communicate by phone or text, however they are very quick in response. Great value for money!
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Keerthy Sugumar Hotel Manager
Beau Hape
Deluxe King Room With Balcony
Stayed in Aug 2022
Solo travelers
1 review
4.5/5
Great
Posted on Sep 3, 2022
Pretty location but not much to do in immediate vacinity. Amenities are good but no bars or shops nearby
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Keerthy SugumarHotel Manager
Anonymous User
Deluxe King Room With Balcony
Stayed in Jul 2023
Couples
49 review
4.7/5
Amazing
Posted on Oct 13, 2023
It's a bit troublesome to find. It's at the same entrance as the Sheraton, but overall it's very comfortable. It's near the port and can be reached within walking distance. There is a supermarket nearby and it is quieter than the port.
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Response from Property: Thank you for your feedback.
Guest User
Deluxe King Room with Marina View
Stayed in Jun 2023
Family
5 review
5.0/5
Outstanding
Posted on Aug 1, 2023
The location is very close to the harbor. It is very quiet at night. You can see the sailboats and the Sky Tower.
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Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Your comments are noted and will certainly look in to it. - Team Marsden Viaduct
Guest User
Deluxe King Room
Stayed in May 2023
Business travelers
3 review
3.2/5
Posted on Jul 10, 2023
It's really hard to check in. It's inside the Sofitel building and there's no sign outside. You need to call the front desk to pick you up.
Original TextTranslated by Google
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Your comments are noted and will certainly look in to it. - Team Marsden Viaduct