voco Dubai the Palm Reviews

Good value for money, great location and service from the staff most especially to Liza, Popi and to all the the staffs at the restaurant who've been so attentive and accommodating to us. Thank you for making our stay a memorable one.

Nice and helpful, clean and convenient location, right next to some beachside restaurants

Amazing experience here at the west beach Palm! Will definitely come back!

My husband and I had our first holiday as a family of three with our 7 month old baby at Voco Dubai The Palm Hotel. We chose this hotel as it had a private beach (we didn’t want to spend time travelling to a beach each day), was located away from the chaos of Dubai, offered a king size bed (I cosleep with my baby), and there was an option for including breakfast (again did not want to spend time searching for or travelling to a breakfast location with a baby). Compared to other surrounding hotels, it is a relatively small and new hotel. However, this only enhanced our positive experience as it added a more personal touch. The valets (sorry I didn’t catch their names!) took our car down to the car park while other members of staff took our luggage to our room. Diana at the front desk was the first team member we met inside and made us feel very welcome. Our room was very spacious and clean. Thank you to Arun Gawam from Housekeeping! We enjoyed our coffee pods and Biscoff biscuits provided after each thorough clean. Some reviews mentioned noise but we only heard some drilling upstairs during the day and some music outside on Friday and Saturday night. Neither of these bothered us or our baby. The breakfast buffet was amazing and had plenty of choice with some of the options changing on each day so we had some variety. The welcoming, dynamic staff knew our tea and coffee orders from day one and always greeted us with smiles. We were asked daily if we wanted our eggs cooked in a certain way. This was great because our baby is just getting started on solids. Our baby girl loved seeing all the hardworking, smiley members of staff waving at her every morning. I would particularly like to thank Rojean, Rashmi and Aldrin as well as Fasha, Shiela, Juliet, Dioseth, Anu, Marion, Fhaizan, Amin, Chef Prabin, Chef James, Chef Anyu, Ariz, Sun and Puja. The private beach was a highlight of our holiday. We loved the easy and quick access to the beach with bottles of water and beach towels provided upon arrival. The cabanas were great for privacy as I had to breastfeed my baby on the beach. The WiFi was hit and miss on the beach but I guess that helped us relax more. Thank you to Bidan, Chamodi and Roni for taking care of us there! The only downside for me was the lack of power socket to plug the hairdryer in the bathroom or next to the mirror in front of the bathroom or by the mirror in front of the desk. We had to plug the hairdryer in the socket by the bed and therefore had to dry our hair on the bed, which wasn’t a major issue, just an inconvenience and a little loud right next to our baby. Overall, it was a great holiday experience thanks to each and every member of staff!

Location is nice , view and service . The area in general Is awesome . Bars and restaurants

I like the hotel view

Fest service professional room service Great location amazing roof top pool Privet beach Not the first time and not the last

Amazing pool, very good location

Excellent location, helpful staff and clean rooms

Good trip

The view from the room is great, it feels like a vacation, and the infinity pool on the roof is worth a visit. The location is good, there is a beach right outside, and it is about a 5-minute walk from the light rail. It is also very convenient to take a taxi out of Palm Island. When I returned to the hotel on the first night of the new year, I unexpectedly received a "little hat" cake from the hotel, which was very cute, and it also wrote "Congratulations and prosperity" in pinyin, which was so loving.

A very satisfying experience, the bed was very comfortable, the room was large and very clean. I slept well, the soundproofing of the room was good, and the breakfast was pretty good. All in all, it was great. Will come again

The location of the hotel is not very convenient. If you take the Metro, you have to walk a long way. It is recommended to take a taxi or Uber when checking in. The hotel waiters were very friendly and took the initiative to help with luggage collection.

Very average hotel, only suitable for a short rest after disembarking