Hilton Dubai Palm Jumeirah

Hilton Dubai Palm Jumeirah Reviews

Hilton Dubai Palm Jumeirah

Palm West Beach, The Palm Jumeirah, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Hilton Dubai Palm Jumeirah
Hilton Dubai Palm JumeirahHilton Dubai Palm JumeirahHilton Dubai Palm Jumeirah
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Hilton Dubai Palm Jumeirah Guest Reviews

4.2/5
Very Good
114 review
Verified reviews
Location4.3
Amenities4.2
Service4.1
Cleanliness4.4
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All reviews(114)
Positive reviews(103)
Reviews with photos/video(27)
Awesome stay(24)
Friendly staff(23)
Clean and tidy(12)
Awesome rooms(12)
Great location(12)
Loved the view(9)
Delicious breakfast(7)
Negative reviews(11)
Knowles
KING GUEST ROOM WITH BALCONY
Stayed in Oct 2024
Family
39 review
4.7/5
Amazing
Posted on Dec 3, 2024
Nice hotel, very clean, great food in the buffet. Big pool, private beach. Went half board and could choose to eat dinner in the main restaurant which was buffet or given 150AED per person to use in one of the other restaurants in the hotel.
Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience! We’re delighted to hear that you enjoyed the cleanliness of the hotel, the buffet, and the beautiful pool and private beach. It’s great to know that the flexibility of the half-board option met your expectations. We look forward to welcoming you back for another memorable stay!Best regards,Hotel Management
Anonymous User
TWO DOUBLE BEDS GUEST ROOM WITH BALCONY
Stayed in Feb 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The placement of the hotel was excellent, offering convenient access to nearby attractions and amenities. Additionally, the service provided was top-notch, with attentive staff ensuring a comfortable and enjoyable stay. Overall, I highly recommend this hotel for its prime location and outstanding service.
Response from Property: Dear Valued Guest,Thank you for your feedback! We truly appreciate your kind words and are delighted to hear about your positive experience. We look forward to welcoming you back soon.Best regards,Hotel Management
Guest User
One-Bedroom Suite,Sea View,1 King,Balcony
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Had a fantastic stay at Hilton Dubai Palm Jumeirah. The service was exceptional, the rooms were comfortable and stylish, and the views were stunning. A perfect choice for a relaxing and enjoyable stay. Highly recommend!
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We truly appreciate your kind words and are pleased to know you had a positive experience. We look forward to welcoming you back soon.Best regards,Hotel Management
Chisom
KING CORNER EXECUTIVE ROOM WITH BALCONY
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Top facility
Response from Property: Dear Valued guest, Thank you for your feedback! We’re glad to hear that you enjoyed your stay with us.​​​​​​​We look forward to welcoming you back for another great experience.Best regards,Hotel Management
Guest User
KING DELUXE ROOM WITH SEA VIEW AND BALCONY
Stayed in Jun 2024
Couples
1 review
1.5/5
Posted on Jul 24, 2024
The housekeeping is so so bad, they didn’t even use hoover , the room stays dirty all the days !! Worst experience ever!!
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the experience you had with our housekeeping services. Cleanliness is a top priority for us, and we regret that we fell short during your stay. Your comments will be addressed with our housekeeping team to ensure this does not happen in the future. We truly appreciate you bringing this to our attention and hope you will give us the opportunity to provide a better experience in the future.Best regards,Hotel Management
Guest User
FAMILY CONNECTING DELUXE RM SEAVIEW BALCONIES
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Great experience staying at Hilton Dubai Palm. Service was one of the best one I have received, great value doe money.
Response from Property: Dear Valued guest, Thank you for your feedback! We’re glad to hear that you enjoyed your stay with us.​​​​​​​We look forward to welcoming you back for another great experience.Best regards,Hotel Management
Shub
KING GUEST ROOM WITH BALCONY
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on Jun 21, 2024
Great location and easy beach access but views are blocked by ongoing construction currently.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We are pleased to hear that you enjoyed the great location and easy beach access. We apologize for any inconvenience caused by the ongoing construction and the impact it had on your views.We hope to welcome you back soon for a more enjoyable stay.Best regards,Hotel Management
M.A.H
One-Bedroom Suite,Sea View,1 King,Balcony
Stayed in Apr 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on May 23, 2024
I recently had the pleasure of staying at the Hilton Dubai Palm Jumeirah, and I wanted to take a moment to express my sincere appreciation for the exceptional experience. From the moment I arrived, I was greeted with warm hospitality and outstanding service. The staff were incredibly attentive, ensuring that all my needs were met with a smile. The room was spacious, impeccably clean, and offered stunning views of the city and the sea, making my stay truly memorable. The location of the hotel is perfect, providing easy access to the beach and local attractions, making it an ideal choice for both relaxation and exploration. I would highly recommend Hilton Dubai Palm Jumeirah to anyone seeking a luxurious and comfortable stay in Dubai. Thank you for making my visit so enjoyable. I look forward to returning in the future.
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience at Hilton Dubai Palm Jumeirah. We are delighted to hear that you had such a memorable stay, and we truly appreciate your kind words about our team and the service you received. It’s fantastic to know that the room, views, and location contributed to making your visit special. We’re thrilled to hear that you would recommend us to others, and we look forward to welcoming you back for another luxurious stay in the future.Best regards,Hotel Management
Munther Jawabra
KING DELUXE ROOM WITH SEA VIEW AND BALCONY
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Everything is ok the place is clean and very good service
Response from Property: Dear Valued guest, Thank you for your feedback! We’re glad to hear that you enjoyed your stay with us.​​​​​​​We look forward to welcoming you back for another great experience.Best regards,Hotel Management
Kevin tto
KING GUEST ROOM WITH BALCONY
Stayed in Oct 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Extremely nice hotel.
Response from Property: Dear Valued Guest,Thank you for your feedback! We truly appreciate your kind words and are delighted to hear about your positive experience. We look forward to welcoming you back soon.Best regards,Hotel Management
Guest User
FAMILY CONNECTING ROOM WITH BALCONIES
Stayed in May 2023
Family
1 review
4.0/5
Very Good
Posted on Jun 17, 2023
Nice wonderful hotel in Dubai. Traffic to city is to be improved. Other than that, perfect.
Response from Property: Thank-you for your positive review! We hope to see you again! Kind regards,Hilton Dubai Palm Jumeirah
M.G..
Premium King Room With Balcony And Sea View
Stayed in Aug 2024
Couples
12 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Wonderful hotel for couples
Response from Property: Dear Valued Guest,We sincerely appreciate your feedback and are thrilled to hear about your positive experience. Thank you for your kind words. We look forward to the opportunity of welcoming you back in the near future.Best regards,Hotel Management
Ashmeet
KING GUEST ROOM WITH BALCONY
Stayed in Apr 2024
Couples
33 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Amazing property and delicious breakfast
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our property and the delicious breakfast. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay.Best regards,Hotel Management
Guest User
KING DELUXE ROOM WITH SEA VIEW AND BALCONY
Stayed in Aug 2023
Family
1 review
4.0/5
Very Good
Posted on Sep 16, 2023
Really frustrated about FB department Social Lobby Cafeteria Bar. Service here doesn’t correspond to 5 stars hotel level.
Response from Property: Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, and our colleagues will definitely be happy to read your comments. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. Kind Regards, Guest Relations Team
Nurdan Kilic
TWO DOUBLE BEDS GUEST ROOM WITH BALCONY
Stayed in May 2024
Other
4 review
4.0/5
Very Good
Posted on Jun 24, 2024
The Customer service can be better
Response from Property: Dear Valued Guest,Thank you for your feedback. We sincerely apologize that our customer service did not meet your expectations. We are committed to providing the best experience for our guests, and your comments will be shared with our team for improvement. We appreciate your valuable input and hope to welcome you back for a better experience in the future.Best regards,Hotel Management