Stella di Mare Dubai Marina Hotel Reviews

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize that your recent stay did not meet your expectations. We aim to provide a high standard of service and comfort, and we regret that we fell short in your experience. We take your comments regarding noise, overcrowding, and breakfast offerings seriously and will review these areas to ensure improvements are made. We value your input and appreciate your constructive criticism. We hope to have the opportunity to welcome you back in the future for an improved experience.Warm regards, Stella Di Mare Management

Response from Property: Dear Ms. M3u,Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your recent stay did not meet your expectations, and we appreciate your detailed feedback, which allows us to identify areas in need of improvement.We regret that the breakfast experience did not reflect the standards you expected from a five-star property. Your comments regarding seating availability and variety have been shared with our restaurant management team, who are already reviewing service flow and capacity to ensure a more comfortable dining environment for our guests.Regarding the delivery of your online order, we understand your frustration and apologize for the inconvenience caused. While we do have specific policies regarding the storage of certain items such as perishable goods or chocolates, we agree that it is essential to communicate these clearly at check-in. We are currently reviewing our check-in procedures to ensure that all relevant policies are properly explained to our guests in the future.We are also disappointed to hear about the lapse in housekeeping service and apologize for this oversight. Maintaining a high standard of cleanliness is a top priority for us, and we have addressed your feedback with our housekeeping team to prevent similar situations moving forward.Your experience does not reflect the level of service we strive to provide, and we truly regret that we fell short during your stay. We value your feedback and would welcome the opportunity to discuss your experience further. Please feel free to contact us directly at [insert contact information] should you wish to continue the conversation or if there is anything we can do to restore your confidence in our hospitality.Thank you again for your valuable insights.Warm regards, Stella Di Mare Management

Response from Property: Dear Mr. Moath,Thank you for sharing your feedback! We’re glad to hear that you found our reception staff helpful and friendly, and that the hotel’s location worked well for you, with plenty of nearby amenities. We appreciate your comments about the rooms, and we’re always looking for ways to improve. We’ll certainly take your feedback into consideration as we plan future updates. We hope to welcome you back soon and provide you with an even better experience!Warm regards, Stella Di Mare Management

Response from Property: Dear Ms. FATEN REDA AWAD MANNA,Thank you very much for your wonderful review of your recent holiday with us at Stella Di Mare Hotel Dubai Marina. It is with much pleasure we read your kind acknowledgment of our warm hospitality, exquisite facilities and services. We make every effort to maintain the high standards of timely and quality service delivery that Stella Di Mare Hotel Dubai Marina is renowned for, and we are delighted that we have been successful in achieving this during your stay. It is always with pride that we personally share with our colleagues such kind praise for their efforts to exceed guests’ expectations and provide a truly personalized service on all occasions. We appreciate you taking the time to share your experiences and look forward to welcoming you back to Stella Di Mare in the future. Warm regards, Stella Di Mare Management

Response from Property: Dear Jasmyn R,Thank you very much for your review of your recent stay with us at Stella Di Mare Hotel Dubai Marina. While we are glad that you were pleased with our colleagues from reception specially Elple. We regret that other areas did not meet your expectation in which we sincerely apologize.Your valued comment related to the pillow and breakfast has been shared to the concerned head of department to assessed and rectify as required.Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you once again for your review and we look forward to be of continued service and hope to welcome you back in the very near future.Warm regards, Stella Di Mare Management

Response from Property: Dear Valued Guest,We are thoroughly pleased that your overall experience was a good one! It was truly a pleasure to serve you. We are glad that the accommodations and services were to your likings as complete satisfaction is our goal at the Stella Di Mare Hotel Dubai Marina.Thank you for choosing to stay with us and we are looking forward to have the pleasure to welcome you again on your next visit to Dubai. Warm regards, Stella Di Mare Management

Response from Property: Dear Cameo,Thank you very much for your review of your recent stay with us at Stella Di Mare Hotel Dubai Marina. While we are glad that you appreciated our hotel convenient location, clean room as well as our excellent Breakfast and Dinner. We regret that the maintenance of our sauna and jacuzzi has impacted your stay in which we sincerely apologize.Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you once again for your review and we look forward to be of continued service and hope to welcome you back in the very near future.Warm regards, Stella Di Mare Management

Response from Property: Dear Mr. Nawaf Yaqoob,Thank you very much for your wonderful review of your recent holiday with us at Stella Di Mare Hotel Dubai Marina. It is with much pleasure we read your kind acknowledgment of our warm hospitality, exquisite facilities and services. We make every effort to maintain the high standards of timely and quality service delivery that Stella Di Mare Hotel Dubai Marina is renowned for, and we are delighted that we have been successful in achieving this during your stay. It is always with pride that we personally share with our colleagues such kind praise for their efforts to exceed guests’ expectations and provide a truly personalized service on all occasions. We appreciate you taking the time to share your experiences and look forward to welcoming you back to Stella Di Mare in the future. Warm regards, Stella Di Mare Management

Response from Property: Dear LuckyHappy007,Thank you very much for your wonderful review of your recent holiday with us at Stella Di Mare Hotel Dubai Marina. It is with much pleasure we read your kind acknowledgment of our warm hospitality, exquisite facilities and services. We make every effort to maintain the high standards of timely and quality service delivery that Stella Di Mare Hotel Dubai Marina is renowned for, and we are delighted that we have been successful in achieving this during your stay. It is always with pride that we personally share with our colleagues such kind praise for their efforts to exceed guests’ expectations and provide a truly personalized service on all occasions. We appreciate you taking the time to share your experiences and look forward to welcoming you back to Stella Di Mare in the future. Warm regards, Stella Di Mare Management

Response from Property: Dear Aleks Ef,Thank you so much for your wonderful review! We're thrilled to hear you had a great stay with us and enjoyed the breakfast, swimming pools, and convenient location near Dubai Marina and the metro. We appreciate your understanding regarding the nearby construction. It's great to know it didn't impact your experience. We hope to welcome you back soon for another fantastic stayWarm regards, Stella Di Mare Management

Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We’re delighted to hear that you had a positive experience with our staff, especially the doormen, and that your room was consistently clean throughout your stay. We're also pleased you enjoyed the variety offered at breakfast.We appreciate your note about the air conditioning. We understand that preferences can vary, and we will look into ways to offer more control for our guests.It’s great to know that you found the hotel's central location convenient, with easy access to the metro, tram, and nearby attractions like Marina Mall. We're also happy that you had no trouble with transportation options.We look forward to welcoming you back in the future and ensuring your next stay is just as comfortable. Thank you for choosing our hotel!Warm regards, Stella Di Mare Management

Response from Property: Dear Yanina,Thank you very much for your wonderful review of your recent holiday with us at Stella Di Mare Hotel Dubai Marina. It is with much pleasure we read your kind acknowledgment of our warm hospitality, exquisite facilities and services. We make every effort to maintain the high standards of timely and quality service delivery that Stella Di Mare Hotel Dubai Marina is renowned for, and we are delighted that we have been successful in achieving this during your stay. It is always with pride that we personally share with our colleagues such kind praise for their efforts to exceed guests’ expectations and provide a truly personalized service on all occasions. We appreciate you taking the time to share your experiences and look forward to welcoming you back to Stella Di Mare in the future. Warm regards, Stella Di Mare Management

Response from Property: Dear Liubov,Thank you very much for your wonderful review of your recent holiday with us at Stella Di Mare Hotel Dubai Marina. It is with much pleasure we read your kind acknowledgment of our warm hospitality, exquisite facilities and services. We make every effort to maintain the high standards of timely and quality service delivery that Stella Di Mare Hotel Dubai Marina is renowned for, and we are delighted that we have been successful in achieving this during your stay. It is always with pride that we personally share with our colleagues such kind praise for their efforts to exceed guests’ expectations and provide a truly personalized service on all occasions. We appreciate you taking the time to share your experiences and look forward to welcoming you back to Stella Di Mare in the future. Warm regards, Stella Di Mare Management

Response from Property: Dear Mirjamol Mirobidov,Thank you very much for your wonderful review of your recent holiday with us at Stella Di Mare Hotel Dubai Marina. It is with much pleasure we read your kind acknowledgment of our warm hospitality, exquisite facilities and services. We make every effort to maintain the high standards of timely and quality service delivery that Stella Di Mare Hotel Dubai Marina is renowned for, and we are delighted that we have been successful in achieving this during your stay. It is always with pride that we personally share with our colleagues such kind praise for their efforts to exceed guests’ expectations and provide a truly personalized service on all occasions. We appreciate you taking the time to share your experiences and look forward to welcoming you back to Stella Di Mare in the future. Warm regards, Stella Di Mare Management