Hampton by Hilton Dongguan Central Square

Hampton by Hilton Dongguan Central Square Reviews

Hampton by Hilton Dongguan Central Square

No.11 Tiyu Road, Nancheng Residential District, Dongguan, Guangdong Province, China, Nancheng Subdistrict, Dongguan, Guangdong, ChinaSee Hotel Details
Hampton by Hilton Dongguan Central Square
Hampton by Hilton Dongguan Central SquareHampton by Hilton Dongguan Central SquareHampton by Hilton Dongguan Central Square
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Guest Reviews

9.6/10
Excellent
2849 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(2849)
Positive reviews(2823)
Reviews with photos/video(175)
Delicious breakfast(323)
Awesome amenities(178)
Friendly front desk staff(154)
Perfect for business trips(87)
Convenient parking(79)
Easy to get around(72)
Many amenities(71)
Located downtown(23)
Negative reviews(21)
Mrs Moo
Comfortable Double Bed Room
Stayed in Jan 2025
Family
14 review
10/10
Outstanding
Posted on Feb 11, 2025
The room was tidy and cozy! The staff was very friendly and efficient. The only disappointment was the breakfast, as they didn’t have much choices. We will come back tho :)
Response from Property: Life is sunny, life is warm, light and joyful, flowers bloom one after another🌸Dear friends, thank you for taking the time out of your busy schedule to give us a full score evaluation, thank you for pointing out the shortcomings, we have noted your feedback on the breakfast variety, and will conduct in-depth research in the future, combine the guests' taste preferences, enrich the breakfast variety, and look forward to satisfying you next time. Huan Xiaopeng sincerely invites you to come again! ———The upward Huan Xiaopeng
Guest User
Comfortable Double Bed Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 16, 2025
I had a wonderful time at this hotel. The front counter staff was very friendly and helpful. (Especially the staff W was very kind to me !)
Response from Property: 聽一萬種聲音,但衹想成為自己~~親愛的朋友,感謝您選擇了東莞中心廣場希爾頓歡朋酒店並給予我們肯定,我們的閃光之處很多的哦,每一位員工也自始至終都秉承着用心照顧每一位客人的理念,盡心服務好每一位客人,以便能有一個完美、不留遺憾的東莞之行,看到您住的滿意我們也就放心了,也期待下次再過來東莞有住宿需求的話,能繼續選擇我們這裏入住呀,下次見喲。----------熱情好客的歡小朋
Guest User
Comfortable Double Bed Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 7, 2025
Elon and H provided great service during our stay. Definitely will come back again :)
Response from Property: 心平能愈三千疾,順心而走🌿謝謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力。 東莞中心廣場希爾頓歡朋酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。 🌵歡小朋期待您的再次光臨!———順心的歡小朋
Anonymous User
Deluxe Double Room
Stayed in Apr 2025
Business traveler
50 review
10/10
Outstanding
Posted on Jun 5, 2025
First time staying here, it was nice and clean and perfect for business trips
Response from Property: 心隨喜樂向陽,笑裏全是坦⛱感謝親親分享入住體驗,您對我們服務的讚揚讓歡小朋倍感欣喜。正是有越來越多和您一樣不斷支持我們的朋友,才有今天酒店的持續進步和成長,期待您的再次光臨!——坦盪的歡小朋
Andrew_Mak
Deluxe Room (2 beds)
Stayed in Mar 2025
Family
1 review
6.0/10
Posted on Apr 21, 2025
Service level not in detailed. For example, no soap/hand soap for hands cleansing.
Response from Property: Thank you very much for choosing Hampton by Hilton Dongguan Central Plaza, and put forward valuable suggestions, in response to environmental protection and reduce resource waste, the guest room does not actively place disposable soap, we adopt the service model of on-demand delivery of toiletries, the room is equipped with a service guide card, and the front desk will also take the initiative to remind when checking in. Unfortunately, due to the lack of eye-catching reminders, you were not able to get the items you needed in time, which did cause trouble for your stay, thank you for your supervision, and look forward to the opportunity to present you with a more intimate service experience.
Guest User
Comfortable Double Bed Room
Stayed in Jan 2025
Solo traveler
34 review
4.7/10
Posted on Feb 22, 2025
paid breakfast had no food, all eaten by hotel employees! very bad and embarrasing experience.
Response from Property: Dear friend, unfortunately this stay has not been a very pleasant experience for you. Guest rooms at the hotel have free breakfast and the staff have a dedicated staff restaurant, which is not in the same place as guests' dining area. We has always adhered to the "friendly, reliable, caring, and thoughtful" service concept, and strives to serve every guest who comes to the store. If you have any questions during your stay, you can call Huan Xiaopeng, who is online 24 hours a day. I look forward to seeing you again. It will be a different experience. Happy friends are waiting for you. I wish you a very happy life!
Sanjay Kumar Tyagi
Comfortable Double Bed Room
Stayed in Mar 2025
Business traveler
7 review
10/10
Outstanding
Posted on Apr 14, 2025
Great location , very extensive breakfast, suitable for vegetarian too .
Response from Property: 去不同的地方,看不同的人間煙火~~親愛的朋友,很高興能夠陪你度過一段愉悦的差旅時光,您的滿意就是我們不變的追求,未來我們也會越來越努力,繼續做的更好,讓每位到來的客人住的更加舒心,要常來哦,我們一直在,也將一直保持熱愛。------持續努力的歡小朋
Guest User
Comfortable Double Bed Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 29, 2025
ML very nice and comfortable. All staffs very friend
Response from Property: 🍹🍹人生何其短,笑要格外甜🍹🍹~~親愛的朋友,感謝選擇東莞中心廣場希爾頓歡朋酒店入住,並對我們表示認可,您一條全5星好評~就是對我們最大的肯定與支持啦,小朋們看到也動力滿滿呀。另外,我們的早餐也很不錯的,有濃濃的熱雞湯,可以助力開啟元氣滿滿的一天,有機會要再來體驗哈,下次見哦。----------愛笑的歡小朋
Khullar
Comfortable Double Bed Room
Stayed in Nov 2024
Business traveler
4 review
8.0/10
Very Good
Posted on Jan 16, 2025
Overall my experience during my all stay was good. Service was quite good. I did not ask for any special facility but looks me the hotel provide good facilities to the customers. Yes I enjoyed my breakfast and food in one of their restaurant.
Response from Property: The city is generous with its night lights, just like a young man who is not afraid of the passing of time. I am very happy to meet you at the Hilton Garden Inn Dongguan Central Plaza and give you an evaluation. The hotel is located in a bustling business district. Comfort, tranquility, warmth and simplicity are the accommodation spaces that Huan Xiaopeng is committed to creating for you. We always maintain our enthusiasm and sincerity in serving our guests. I don’t know where Xiaopeng did not do well enough and did not receive your five-point praise. Xiaopeng is a little frustrated. I also hope that you can point it out. We will also work hard to correct it, continue to learn and make progress, and sincerely look forward to your visit again and the next full score satisfaction! ———Expecting Huan Xiaopeng
Manish shantilal
Comfortable Double Bed Room
Stayed in Sep 2024
Business traveler
1 review
8.0/10
Very Good
Posted on Oct 21, 2024
room was very noisy and view was on backside. breakfast choice was very limited for vegetarians.
Response from Property: Dear guests, it is a pity that we did not have a good experience during our stay, but we appreciate the question you have asked us. During your stay, you can feedback your problems to the front desk so that we can discuss and find a solution. Your opinion is very valuable, look forward to your next stay will have a different experience, I wish you a happy life.💗💕
STO999
Comfortable Double Bed Room
Stayed in Oct 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Nov 12, 2024
Very good location, nearby central, about 15 minutes walk to major shopping. All good.
Response from Property: Thank you to our friends from afar for giving us such a good review. We didn't receive a five point rating from you, and the baby was a little disappointed. However, your praise has already made us happy. We hope you will choose our hotel again when you stay next time and look forward to your next visit🌷🌷🌷
Guest User
Comfortable Double Bed Room
Stayed in Jun 2024
Business traveler
4 review
8.5/10
Very Good
Posted on Aug 4, 2024
The bed is wide and comfortable. The housekeeper was attentive to details in providing more bottled water by seeing me buying bottled water from supermarket.
Response from Property: Dear friend, thank you for choosing us. We are also honored that our service has been recognized by you. We hope to receive a 5-point rating from you next time and look forward to your next visit.
rene dole
Cozy Room (2 beds)
Stayed in Sep 2024
Business traveler
65 review
10/10
Outstanding
Posted on Oct 25, 2024
location is very good, near restaurants, near subway station.
Response from Property: haha,It is such a delight to have friends coming from afar ,thinks your affirmation,We hope you can choose our hotel to stay for your next time to Dongguan.
Haozhe
Comfortable Double Bed Room
Stayed in May 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Jun 10, 2024
A pleasant stay with Hampton Inn by Hilton! The restaurant downstairs is very very good!
Response from Property: Dear friend, thank you for choosing to stay at Hampton by Hilton and expressing your recognition of us. Hampton by Hilton is the brand with the largest number of hotels among the top 20 hotel brands under Hilton Global. It is positioned as a mid-range business chain hotel brand, aiming to provide high-quality stay experiences with high cost-effectiveness for business elites and parent-child families. The Hampton by Hilton in Dongguan Central Plaza is adjacent to the Dongguan CBD commercial district, with convenient transportation, comfortable and hygienic rooms, and enthusiastic service, all of which are our shining points. Come again, look forward to traveling with you again-------- Simple and sincere joyful friends
Thomas
Cozy Room (2 beds)
Stayed in Mar 2024
Solo traveler
7 review
9.5/10
Amazing
Posted on Apr 21, 2024
Nice hotel in a good location. Quiet but surrounded by good eating choices. Very good Chinese breakfast with reasonable selection of Western food, too. Window can open and blackout curtains work very well. One power outlet is not switched off when the key is removed. Bed was firm. All staff interactions (house keeping, food and beverage, and front desk were positive. Concierge Edward was especially helpful in English. My only criticism (and this applies to hotels in most cities in China - Beijing and Shanghai excepted) is that "non-smoking" rooms are a complete farce and chances are the previous occupants (and current neighbours) smoke and you will smell it, no matter how much room deodorant is used.
Response from Property: Dear friend, we are glad that you have given us your hotel review and recognition. Unfortunately, this stay has left you with unpleasant memories. We feel guilty for not providing you with a pleasant experience~~~ Please forgive me! We are working hard to correct our shortcomings. Thank you very much for your feedback and encouragement. We will do our best to serve you and welcome your next visit! Wait for you to come again