To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(26)
Positive reviews(12)
Reviews with photos/video(3)
Negative reviews(5)
Abdus S Majid
Premium Twin Room, Accessible, Balcony
Stayed in Sep 2024
Business travelers
7 review
4.2/5
Very Good
Posted on Sep 20, 2024
Good hotel in a nice n quite Location in Dhaka's Bonani area.. Breakfast is just Average, this Hotel needs to improve its Breakfast service, add more hot food items.. might stay again when in Dhaka..
Response from Property: Thank you
Yong Fei
Premium Twin Room, Accessible, Balcony
Stayed in Jan 2024
Business travelers
31 review
4.0/5
Very Good
Posted on Jan 19, 2024
The hotel is friendly to foreigners. Staff is polite and friendly, can communicate via English.
Food in Canteen is good.
Response from Property: thank you
Vedeilhe
Deluxe King Room
Stayed in Oct 2024
Business travelers
13 review
4.0/5
Very Good
Posted on Nov 14, 2024
Good hotel in Dhaka.
The room was clean.
面倒臭い
Deluxe Room, 1 Bedroom, Non Smoking, City View
Stayed in Apr 2024
Solo travelers
16 review
3.7/5
Posted on May 4, 2024
The location is good. There are many restaurants within walking distance. It cost 1,700 taka by airport taxi from the airport, and 500 taka by Uber from the hotel to the airport. The shower is not warm, just a slight difference in temperature between hot and cold water. But the water is lukewarm so it doesn't bother me ☺️. The restaurant opens at 6:30, but even if you go at 6:30, they just started preparing and you can't eat. Please go at 6:50. The menu is pretty good. There is only one elevator and it seems like 80% of the staff is using it, so you may have to wait a long time. I hope they improve this.
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Response from Property: Thank you
BenjyWang
Premium Twin Room, Accessible, Balcony
Stayed in Jan 2024
Business travelers
24 review
2.7/5
Posted on Jan 28, 2024
Very bad experience
Original TextTranslated by Google
Response from Property: We are extreemly sorry and hope your next journey will be memorable with us .Thank you
Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Oct 19, 2024
This is horrible hotel, operation management is not perfect, property is excellent, staff need more training, they should know to speak in english, Service totally zero, my personal Star 2, good location middle of Dhaka, no swimming pool, no bar, i Will not recommend.
Guest User
Stayed in Sep 2024
Business travelers
3.0/5
Posted on Sep 24, 2024
Average 3 star property with all basic amenities, no swimming pool , breakfast not good only limited variety , dont expect great services throughout your stay its the same average quality services offered , location inside like 5 mins walk from maim road
567kas
Stayed in Aug 2024
Solo travelers
1.0/5
Posted on Aug 28, 2024
Was here for the secondtime for again 4 to 5 days. Two years ago it was a good place to stay. But now the "Residency" makes a somewhat neglected impression. The hallway upstairs was warm and messy. The lift was always occupied by personel so you had to use the stairs. The service was great two years ago but dropped dramaticly down. No eyes for the guest only for your wallet. Remarkeble was the waiting time for your dinner, more then one hour for a noodle meal. Disappointing was my experience with the reception manager. My plan was changed from a 5 day stay to a 4 day stay. I announced it on time (so it could for rerent). But had still to pay 5 days. A choice of the manager. He chose for losing a regular client. All together a disappointed experience, don't go for Omni "Residense". There are better options nearby for this roomrate.
Response from Property: Thank you for your valuable review. We hope your next visit will be great with us as we promise .
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 6, 2024
Excellent place to stay. Friendly staff and atmosphere. I would recommend to stay. Nice Bannani area behind Hotel Sheraton. Variety of foods for breakfast and nice clean rooms. Spa and gym are included with the room. Lunch and dinner are also served.
Guest User
Stayed in Aug 2023
Other
1.0/5
Posted on Aug 12, 2023
Our experience with Omni Residence Dhaka was deeply disappointing. Despite having a confirmed reservation, we weren't able to stay at the hotel due to it being supposedly overbooked. Instead of providing a swift solution, they blamed the system for the error. We had to wait for an extended period before an alternative accommodation was arranged. To add to the inconvenience, during our stay in the new hotel, we were unexpectedly asked to relocate again. The organization and handling of the situation were simply terrible. Honestly, based on this experience, I cannot recommend this establishment.
obaidulkarim
Stayed in Jun 2023
Solo travelers
4.0/5
Very Good
Posted on Jun 4, 2023
The hotel is an excellent one. The food is also delicious, and the restaurant is clean; the persons engaged in serving are gentle and professional. I stayed there for two nights and hoped to be there again if I need to be in Dhaka for some occasions.
Response from Property: Thank you
Guest User
Stayed in Nov 2022
Solo travelers
5.0/5
Outstanding
Posted on Nov 30, 2022
The name of the hotel is Omni Residency at Bannani. Excellent place with security. Got complementary welcome drink, free breakfast and fruit basket. Got clean and fresh room. Across from Sheraton hotel.
Response from Property: Thank you
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 10, 2023
It' s one of the best hotels at very moderate rates. Each and every people are trained for providing utmost satisfaction to each and every individual guest. Since more international guests are staying here, they take special care to suit the food of the country from where the people are coming. The kitchen and food with the able Shef is absolutely awesome. I have been staring here in all my official trips and would suggest everyone to give a try. The amenties in room and bathroom are excellent and can be compared to any A class hotels in and around here. The ambience and also the staff are very well behaved and always keeps a smile across their face. Do give a try to stay here. You will not be let down. It is also in posh Banani area
Response from Property: THANK YOU
Guest User
Stayed in Sep 2022
Business travelers
5.0/5
Outstanding
Posted on Sep 14, 2022
It is one of the Excellent Hotels I will recommend for all Foreigners who visit Dhaka, especially Indians. The rooms are elegant with absolute cleanliness. Bed Sheets are changed regularly. There is a Tea Maker that gets replenished everyday. There is a wide variety of Menu in Breakfast to choose from. It keeps on changing everyday, especially taking care of the taste of the guests staying in this Hotel which mostly come from different countries around the world. The Manager and Chef are very competent and will make food according to your wish and are very caring. The ambience of the Dinning Hall is very good. The entire team from top to the bottom management are very professional which many Hotels in the area lack off. They are very caring and with very good rooms. They have a fitness Gym and a inhouse SPA incase anyone wants to freshen. The bathrooms and fittings are one of the top class used. They are never bother about being stingy as their rooms are mostly filled up. It is located in the posh Banani Area and very convenient to move to any location. The rooms are also very airy and homely. I come here regularly and stay for 30 days at a stretch but never felt that I am out of home. It is one of the best Budgeted Hotel. Give this hotel a try and you will never feel disappointed.