Great Palace Hotel

Great Palace Hotel Reviews

Great Palace Hotel

NO.843 Xiangyang Street, Pingcheng District, Datong, Shanxi, 037044, ChinaView Hotel Details
Great Palace Hotel
Great Palace HotelGreat Palace HotelGreat Palace Hotel
Check available rooms for your travel dates
We Price Match
1 night

Great Palace Hotel Guest Reviews

4.6/5
Very Good
6034 review
Verified reviews
Location4.6
Amenities4.4
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(6034)
Positive reviews(5806)
Reviews with photos/video(1093)
Large rooms(462)
Delicious breakfast(406)
Convenient parking(317)
Friendly front desk staff(216)
Tasty restaurant(59)
Luxurious(42)
Negative reviews(228)
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Family
1 review
1.5/5
Posted on Oct 6, 2024
Terrible service provided. The hotel charged us 400 RMB deposit but didn't refund us after check-out. The customer service is really difficult to reach and one staff refused to communicate with us although the hotel still owes us the deposit...
Karen Philomena
Executive Standard Room
Stayed in Apr 2024
Couples
3 review
4.0/5
Very Good
Posted on May 6, 2024
The service was very good and the staff were very friendly and helpful despite the language barrier. There isn’t very much around the area but the stay was comfortable. The bed could be more comfortable and offer better refreshments in the room. Overall it was a pleasant stay.
Response from Property: 💕 [Free Parking] [Family Room] 💕Dear guest: Hello! Thank you for choosing the Royal Palace Supreme Hotel. It is a great honor to serve you. For many years, we have always adhered to the spirit of "putting customer satisfaction at the center", creating a "home outside of home" for every customer. Thank you for your recognition of the hotel service, and we look forward to your and your family's stay again!
Guest User
Business Family Senior Suite
Stayed in Feb 2024
Travel with friends
4 review
4.5/5
Great
Posted on Mar 17, 2024
Although our stay was only one night, the experience was very satisfying. The room is very nice and equipped with everything we needed (toothbrush, soap, shower and bedroom slippers), and the staff was always very friendly.
Response from Property: 💕【Free Parking】【Family Room】💕Hello! Thank you for staying at the Royal Park Hotel. Your high evaluation gives us more joy and encouragement. Providing guests with satisfactory and surprising services has always been our goal. We will continue to work hard, constantly improve and enhance products and services, believe that our intentions will bring you different experiences.
Guest User
Business Standard Room
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 14, 2024
Great value for money. Gave loz of goodies as welcome gifts. Even helped my girl lineup all her dolls on her bed. Must try the Chinese restaurant at level 7...Peking duck and lamb soup very good
Response from Property: 💕【 Free Parking 】 【 Family Room 】💕Dear host, thank you very much for your recognition. Seeing your praise, I am so happy and excited. Our friends are all dedicated to providing service, and we promise to provide neighbors like service to every guest, so that you can feel the warmth of home when you are away. We are very willing to be close friends with you and look forward to meeting you again. Thank you.
平安的春天
Business Standard Room
Stayed in Jul 2024
Travel with friends
4 review
4.5/5
Great
Posted on Sep 29, 2024
Nice rooms, hospitally staffs
Response from Property: Thank you for your recognition and welcome to your next visit
LuisGM
Business Standard Room
Stayed in Aug 2023
Family
68 review
4.5/5
Great
Posted on Sep 13, 2023
Nice breakfast and good location, easily accesible from the city center and the station. Hotel and rooms look luxurious and the front desk staff is very helpful and attentive. Nice breakfast with a lot of options, both Western and Chinese. Definitely a place to come back!
1183651231
Deluxe Family Suite
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Mar 4, 2024
goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Response from Property: 💕【免費停車】【家庭房】💕尊敬的賓客，您好!非常感謝您的肯定，您的滿意是我們不懈 的追求!我們會繼續努力~王府時刻準 備着給外出歸來的您帶來温暖，您的感受就是對我們的肯定，也 非常歡迎您就下次再來大同再來王府喲~
Guest User
Business Queen Room
Stayed in Aug 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on Sep 8, 2023
I loved this hotel. It has an old-fashioned charm that made me feel right at home. My room was very large, comfortable, and well-equipped. All of the staff and service people were extremely courteous from start to finish. The Chinese restaurant on the 7th floor has a great choice of dishes! Highly recommended, and excellent value for money. A great base for exploring the sights around Datong.
Cathy 锦芳
Business Family Senior Suite
Stayed in Jun 2023
Family
20 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Nice hotel with spacious room and comfortable beds. The people working there are friendly. The location is excellent M. Da Tong is a very interesting place to visit. Highly recommend!
Response from Property: Dear guest, thank you for coming! Going out and staying comfortably is the expectation of every traveler and the ultimate goal of hotel service. We will continuously strive to make every customer's journey perfect. Looking forward to your stay again!
Francesco
Business Standard Room
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 6, 2024
It was very comfortable!! Great service!
Response from Property: 💕 [Free Parking] [Family Room] 💕 Dear guest: Thank you very much for your support and love to the Royal Palace Supreme Hotel. We will continue to work hard, do our best, provide sincere service, and facilitate guests. We welcome you to visit again and wish you happiness and success!
Timothy
Deluxe Suite B
Stayed in Mar 2023
Family
3 review
4.7/5
Amazing
Posted on Apr 12, 2023
Excellent value for money. We had 2 bedrooms and a lounge. 2 bathrooms and plenty of space. The hotel is looking a bit old now but it was clean enough.
Response from Property: Distinguished Guests: Hello! Thank you for your support and trust in US, we will continue to uphold the heart, work, careful, service concept, so that you stay in the royal residence supreme feel home-like warmth. Look forward to your visit again to review our progress, I wish you happy every day!
Guest User
Business Queen Room
Stayed in Jan 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 14, 2023
This is really lovely hotel to stay , great . Service and spacious room is surely stay there again
Response from Property: Dear guests, thank you for coming! It is the expectation of every traveler and the ultimate goal of hotel service to be comfortable while out and about. We will continue to make every customer's journey As Good as It Gets. Looking forward to your stay again!
Yimaoqiandedou
Executive Standard Room
Stayed in Jul 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 26, 2024
goodgood👍🏻
Response from Property: 尊敬的顧客，感謝您對我們的支持，我們始終相信一個企業的良好口碑是靠每一位賓客的真誠推薦，同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店！真誠期待您的再次光臨！
Guest User
Business Standard Room
Stayed in May 2023
Family
3 review
4.0/5
Very Good
Posted on Jun 25, 2023
We had a good stay at the Grand Palace Hotel.
Response from Property: 尊敬的王府家人您好:非常感謝您抽出寶貴的時間給王府至尊酒店點評，大同是一個文化底藴十分濃厚的城市，非常感謝您選擇來到這個城市,也非常感謝您選擇了王府至尊酒店，希望能給您帶來美好的回憶，祝您和您的家人健康快樂!
Shi
Business Standard Room
Stayed in Jun 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Sep 5, 2023
Very good hotel to stay.