Kerren Hot Spring Hotel Reviews

This hotel very very poor service. I booked a room with a lake view window, but I got a room without a window. When I asked why this room without a window, he lied, saying that we don't have a room with a window, window rooms are sold out, that it was written on your reservation that it might not have a window, etc. I told i booked a room with window but she continued to lie. And air condition was very bad, my husband couldn't sleep for 2 nights. After checking out, I stayed at another hotel in this city with very good service at a lower price than this hotel. Bad choice, never choose this hotel

Dirty carpets in the rooms and in the hallway. Swimming pool was closed. You need to be nude when using the hot spring. My private parts is my privacy and they should take other cultures in consideration. I don't want to look at strangers private body parts and I don't think they want to look at mine. They need to get a pool for people to wear a swim suit. I couldn't use anything at the hotel, that's why I check out a day earlier. Not much of English help available. I will certainly not visit this hotel ever again. I will not recommend my friends to vist this hotel. The deposit of 1000rmb is too high for a single person. I request a days refund as I changed my hotel in Dalian to use the swimming pool and hot spring, which I couldn't use.

Very clean, good location, Affordable Price

We went to Celebrate our daughters birthday to this hotel with some friends of ours. It Took a long time to check in after even book from trip.com. The hotel is old but it’s very well maintained. The guest and staff are very nice. Very helpful. The Hot spring was amazing and lot of choices to choose from. Children had a great play ground my daughter and her friend was was very happy. For adults it was a really relaxing trip. Food was nice in the restaurant had multiple choices to eat form. We really enjoyed this hotel and liked it. Hope to come to Relax and play again and again soon.

I highly recommend this hotel. It is clean and tidy. The room is large, the lighting floors are good, and the service is timely. The hotel environment is very good and the location is excellent. It is about half an hour away from the airport. I checked in late on the first day. The front desk who checked in was attentive and thoughtful. The room was spacious and bright, with complete facilities. I felt like I was at home. The next morning, I had breakfast on the third floor. The restaurant environment was elegant and the breakfast variety was rich. There were dessert areas and various drinks. On the second day, I enjoyed the big scrubbing in the hot spring area in the Northeast. It was really different. The scrubbing master was warm and thoughtful. He was as enthusiastic as the service of the Northeast people. The scrubbing was very serious and clean. Then I brought my family to the steaming square, drank tea, and rested for a while. I went to Jinshitan in the afternoon. It is not far from Jinshitan. It takes about 20 minutes to drive. The room price here is much cheaper than the hotel in Jinshitan, which is very cost-effective. I was tired at night and returned to the hotel to eat the set meal in the restaurant on the 3rd floor. The set meal here is very friendly, the price is not high, the quantity is quite large, and I am very full. I will stay in Dalian Karen Hot Spring Hotel again in the future, and continue to be beautiful~

Have you ever imagined that decades ago, an elder in your family might sneak into your room in the middle of the night to turn off the air conditioner for you to save electricity? This place can satisfy your nostalgic thoughts of perfectly recreating the scene. The air-conditioning host stops at 3 o'clock in the middle of the night and stays until 6 o'clock to check it out. You wake up at 5 o'clock sweating all over. Looking at the pillowcases, sheets and quilts with various traces of yellowish mold in disbelief, I am afraid that the exchange of materials will give you abstract tattoos. Then he looked up at the mottled ceiling, walls and the refreshing musty smell in the air to confirm that it was not a dream. I thought that foreign tourists should keep a low profile, but think about the room fee of more than 200 yuan and the deposit of hundreds of yuan (you read that right, the deposit for the two bottles of pure water under 2 yuan in the room that can spray hot steam when you twist it open) ), I mustered up the courage to weakly ask the front desk what was going on. The front desk showed us his big eyes for free, and then said: "Let's talk to whoever I want to talk to. Anyway, I work part-time, so it has nothing to do with me." Then he lowered his head and worked hard - yes, it was a deposit refund operation - thank you for your efforts At work, the deposit was finally refunded in ten minutes. We quickly left with a lot of thanks, and I was lucky that Karen Palace took me in for one night. Well, it's very good here. I won't come here again.

Generally speaking, it is an old brand hotel with complete facilities.

When the weather gets cold, you can soak in a hot spring when staying in the hotel, which is quite cost-effective. The only problem is that the smell of disinfectant is very strong from the moment you enter the hotel to the room.

The front desk service at check-in was very enthusiastic and I was very satisfied. I will come again.

This is the best hotel I have ever booked. The service attitude is good. Lobby: Check-in and check-out at the front desk are very convenient, and parking is free during the stay. Breakfast: Breakfast is on the 3rd floor. There are rich varieties of breakfast, Chinese and Western breakfast. Japanese, Koreans and other foreign guest groups can be seen everywhere in the restaurant. The restaurant service staff is very friendly. Room: The room is large and the decoration is quite satisfactory. Facilities: The elevator requires a card to reach the floor where you are staying, which is relatively safe. The room is equipped with a TV and a private bathroom. Hot spring area: It is very spacious, the hot spring water is very good, and the body is very delicate and smooth after soaking. I like the water here very much. The water flow is very large, and all kinds of toiletries are complete, so you don’t have to bring them yourself. Surrounding environment: There are all kinds of food within a three- to five-minute walk around the hotel, and there is also a morning and evening night market on the other side, which is particularly prosperous. But the area around the hotel is very quiet. The environment is good, it is better for a family to stay, the cost-effectiveness is high, it is worth recommending, and I will also recommend relatives, friends and colleagues to come.

It's really average. And the hot spring ends at 10:30

Very good. The front desk is warm and the service is in place. The hotel is clean and hygienic

The hotel is in a good location, but there are no windows and many tour groups

The old hotel didn't feel fresh. Checking in was inconvenient because the front desk was next to the hot springs. The surrounding facilities were inconvenient.