UniLoft Hostel (Dalian Railway StationDongguan Street Historical and Cultural Block Store) Guest Reviews
4.3/5
538 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(538)
Positive reviews(491)
Reviews with photos/video(164)
Well designed(28)
Easy to get around(23)
Friendly front desk staff(21)
Strange smell in room(19)
Comfortable bed(17)
Well decorated(12)
Close to train station(12)
Clean bedding(8)
Negative reviews(47)
SimpleConvincer
Bed In Guestroom - Triple Occupancy (Room Rate Calculated Per Person, Shared Bathroom) (Male Only)
Stayed in Jul 2024
Solo travelers
9 review
4.5/5
Great
Posted on Aug 26, 2024
I was just not very lucky once again because I got assigned in the three rooms with an upper bunk bed. I got assigned in the upper bunk once again :(
I noticed that the shower curtains are gone. So when taking a shower, you really need to be careful else you might splash some water into your clothes. Additionally, bring your own towels and slippers when not staying in the three or four person in one room type of accommodation.
Overall, the facilities are really acceptable and I hope to stay again next time I visit Dalian.
Response from Property: Dear guests, thank you very much for your liking of United Courtyard and we look forward to seeing you again!
Mohameeeed
Bed In Guestroom - 8-Person Occupancy (Shared Bathroom) (Male Only)
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Very good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Selected Double Room
Stayed in May 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 19, 2024
The first day i came, i have trouble with booking procedure as the receptionist couldn’t find my name. I understand they have difficulties to read english name, so i have to wait about 20 minutes for check in. For the room and facilities are good and clean. I booked for 2 nights but they don’t provide any room cleaning and mineral water for the second day. Overall it is worth it for budget traveller , it is not far, not close too, from the subway station line 2 : yi er jiu jie station. I walked less than 10 minutes to reach the station, using Baitu Maps. Dalian is really beautiful, will come back again next year.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Jerryting07
Bed In Guestroom - 8-Person Occupancy (Shared Bathroom) (Male Only)
Stayed in Dec 2023
Solo travelers
14 review
4.0/5
Very Good
Posted on Feb 9, 2024
This hotel has a big common area from ground floor to first floor. Surrounding have many cheap and nice food like malatang.
Response from Property: Thank you for your thoughtful review. We always believe that we can do a good job with our heart and pursue the ultimate service. We are willing to share the joy of growth with you on the road and bring you more surprises and touches.
Anonymous User
Selected Room (2 beds)
Stayed in Jun 2024
Travel with friends
2 review
4.5/5
Great
Posted on Jul 21, 2024
The hotel's location is good, and the front desk staff are kind and enthusiastic. However, the housekeeper doesn't come to clean your room every day. There are no towels in the bathroom. Overall is 8/10
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Elegant Room (Double bed) (Shared bathroom)
Stayed in Jun 2024
Couples
10 review
3.5/5
Posted on Jul 17, 2024
Great location close to many restaurants and there is a Lawson convenience store just across the road. Our issue was the cleanliness. When we arrived, our hotel room was not clean and the bed was not made, and the front desk seemed confused by this. However, the facilities are decent: there are water dispensers you can refill your bottles with, good wifi, and many tables for co-working. The atmosphere however did not feel like a hostel, as it seemed most of the other guests were there playing games or working remotely, rather than being tourists like us.
Response from Property: Hello, I am very sorry for the bad stay experience you have had. We will work hard to improve and strive to get better and better! I wish you a happy life~
Huin Huynh Thy Dieu
Selected Room (2 beds)
Stayed in Nov 2023
Travel with friends
25 review
2.0/5
Posted on Jan 1, 2024
Not just the room, but also the whole building is covered by smoking smell. I must wear a mask all night while sleeping, though it didn’t help much due to the heavy smoke. There is no sound proof so it was very noisy. Not recommend for people sensitive with smoke and noise.
Response from Property: Hello, we are very sorry for bringing you a bad check-in experience. We will work hard to improve and strive to get better and better! I wish you a happy life~
Cat23
Selected Double Room
Stayed in Nov 2023
Couples
6 review
1.2/5
Posted on Dec 4, 2023
Room was unbearably hot. They refused to help us fix the thermostat to make the room cooler.
Response from Property: I am very sorry , our indoor air conditioning control is off in winter and can't be used. Because the weather is cold , only heating not cooling. If you feet hot , you can open the door. Again, sorry for a bad stay.
Marijas
Bed In Guestroom - 4-Person Occupancy (Room Rate Calculated Per Person, Shared Bathroom) (Female Only)
Stayed in Apr 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Hostel close to the shop, bus stops and subway.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Jacob james
Selected Double Room
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Nice and good location I would go again. It is right near the beach and all of the tourist attractions
Response from Property: 感謝您的高度評價,您的滿意就是對我們最大的鼓勵,很榮幸我們的服務能得到您如此高的評價,我們將繼續維持這份熱情,真摯的為客人服務,期待您的再次光臨!
WeAreNico
Elegant Room (Double bed) (Shared bathroom)
Stayed in Aug 2023
Couples
14 review
5.0/5
Outstanding
Posted on Oct 3, 2023
The hotel was in a good location pretty Central. Very basic and room a little small also the hotel was very dark with no windows. But the price was great and there were a lot of areas to use outside of the rooms. Everywhere was super clean. I would stay here again.
Response from Property: Thank you for your thoughtful review. We always believe that we can do a good job with our heart and pursue the ultimate service. We are willing to share the joy of growth with you on the road and bring you more surprises and touches. Come home often.
Aboooo479
Bed In Guestroom - 8-Person Occupancy (Shared Bathroom) (Male Only)
Stayed in Jul 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 30, 2023
I have not written about the conditions of this kind of accommodation.I think this is the best youth hostel I am currently staying in.It is very convenient and close to the urban area.
Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and touching and surprise are the directions we always pursue. Thank you for your review. We hope to be with you all the time.
Turtletraveller
Selected Room (2 beds)
Stayed in May 2022
Solo travelers
3 review
4.5/5
Great
Posted on Jun 8, 2022
Overall I really enjoyed my stay in this hostel. The staff was very friendly and helpful when I needed to do laundry. The bed and pillows were super comfortable. I had a room with a bathroom in it which was nice to have but there was an awful smell coming from the drain in the shower. I didn’t complain because I was able to get used to it pretty quick and kept the door closed most of the time. Let’s be honest, the price was pretty cheap. And yes, for the price, I would stay happily stay here again.
Response from Property: Dear guests, thank you very much for your liking for Union Garden, and look forward to your visit again!
Radheshyam
Bed In Guestroom - 8-Person Occupancy (Shared Bathroom) (Male Only)
Stayed in Jun 2024
Family
4 review
4.7/5
Amazing
Posted on Jul 22, 2024
Very nice
Response from Property: 感謝您的用心點評,我們也始終堅信用心就能做好,追求極致服務,我們願在路上與您一同分享成長的喜悦,給您帶來更多的驚喜和感動,常回家看看。
Lini Kaloumaira
Selected Double Room
Stayed in Jul 2022
Family
7 review
3.7/5
Posted on Aug 19, 2022
Second time around - friendly front desk service by two enthusiastic young men. Language was a bit of a barrier and we ran into an interesting challenge. I pre booked and prepaid for 2 rooms - or so I thought.
I was told that
(1) there was no booking showing under the booking number I presented.
(2) I was advised to call C-Trip to check the booking and a refund.
After a call to customer relations - and waiting for them to check (wonderful service from customer services) my daughter presented our passports to the young men and lo and behold they found our booking needed to pay a deposit on one room I had booked.
However I was then told that:
I had not paid for 2 rooms but rather one -so
I had paid for one room + booking fee and so needed to pay for another room.
We got through everything with good humor and still good enthusiasm from the two lads.
My suggestion would be to have a checklist of what to do for front desk staff when it’s domestic or fore DJ guests that arrive -
request our ID (passports) with booking numbers (even if offered by guests). It makes it easier for staff and guests.
In hindsight our first time at this hostel that’s what the girls did.
We all learnt that day - checks are important 😁
Response from Property: Dear guest, thank you very much for your interest in Union Courtyard and look forward to your visit again!