To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.9
Cleanliness4.8
Filter by:
Sort by:
All reviews(668)
Positive reviews(662)
Reviews with photos/video(404)
Friendly staff(447)
Delicious breakfast(248)
Excellent afternoon tea(103)
Well designed(97)
Offers pick-up/drop-offs(49)
Average sound insulation(47)
Well decorated(46)
Highly recommended(10)
Negative reviews(6)
Guest User
Deluxe King Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Beautiful hotel with very personal service. Really love the breakfast and afternoon tea. Excellent hotel. Good location to ancient city Dali. Recommended.
Response from Property: Dear Anyu family, hello! Thank you for your affirmation of us. On the journey, there is always unexpected warmth. Here, satisfaction is just an expectation. Emotion and surprise are the direction we have been pursuing. We will continue to work hard and do better. We look forward to your next stay!
Allen Haiming
Deluxe Mountain View King Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Just spent a wonderful five nights at the Anyu Hotel in Dali in November, this beautifully appointed boutique hotel was so charming. From the warm lights, to the rich hardwood floors, ceilings, and furniture to all the thoughtful accents in the room and common areas, it felt like a charming and cozy home away from home.
Hotel location is fantastic, just steps away from the Dali Ancient Town, so everything from cafes, top restaurants, pharmacies, markets, bars, and hundreds of other stores and outdoor vendors are just a 2-10 minute walk away, no need to sit in traffic or call a car to get around.
Bed and pillows very comfortable, showerhead very powerful so makes for a very luxurious shower.
However, the best thing about the hotel is their warm and caring staff.
Nancy, one of the cleaning staff, was always super helpful and attentive and delightful to chat with, and was also kind enough to give us some great recommendations on places to visit which we ended up enjoying very much.
Anna was also very nice to interact with, her gentle and pleasant demeanor and thoughtful words always made it a pleasure to see her.
Candy was wonderful as well, always making sure we were attended to and ended up making some great recommendations on places to eat nearby. Her warm smile and kind demeanor will be remembered.
Finally, it was Vivian who we owe a deep debt of gratitude to. On the first day, my 84-year old Mom came down with an illness which included all sorts of symptoms. Vivian went out of her way to call a car and she accompanied us to the nearest hospital where she helped us fill out all the necessary paperwork and stayed by Mom's side for over an hour as we waited to see a doctor. Medication was prescribed and she called another car to take us back to the hotel while she went to a nearby pharmacy to pick up the medication for us which she then brought back to the hotel. By then it was well into the night and she had even taken us to the hospital when she was already off work, so this was all on her own time.
My Mom ended up making a recovery in large part to Vivian's quick and incredibly kind actions. She really went above and beyond and we are just so grateful to her and Anyu Hotel for helping to save my Mom.
Vivian was also an absolute pleasure to talk to as she always came over to greet us and chat everyday during our stay. Her warm smile, cheerful disposition, and charismatic yet humble personality always made every interaction a real pleasure. The hospitality we experienced from her will never be forgotten and feel very fortunate to have met someone with such a kind heart and also very high EQ and dedication. We know if we had stayed at a different hotel there is no way we would have experienced this level of hospitality so we are deeply appreciative for Vivian and the entire staff at Anyu for making our trip one that won't be forgotten.
6/14
Response from Property: Dear An Yu family, thank you for choosing and staying at An Yu. We are very grateful for this and also thank you for your time and effort in leaving a 5-star review for An Yu. Our team members are honored to serve you, and everyone is very happy to know that your stay at An Yu was satisfactory and enjoyable. We just shared your positive feedback with the team, and everyone was moved to tears. Thank you for your care and high praise. We are all inspired! The establishment of An Yu originated from a small dream—at present, we want to make a hotel without any impurities and with the best service. All team members of An Yu look forward to serving you again. We wish you a happy day and all the best.—Dali An Yu
Guest User
Grand King Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Had an amazing stay. Great service - after check in staff will recognize you from then. Wasn’t a typical five star hotel, it feels much more like home, offering a unique, cozy atmosphere.
The hotel itself has a lovely local style and is incredibly peaceful. It’s located a bit deeper into the old town, so you’ll need to walk a few steps to get there, but they’ll gladly come out to assist you.
(VIVIAN was exceptionally nice and introduced me to some great local eateries and places to visit. She was always ready to accommodate my needs in the best way possible)
Response from Property: Dear An Yu family, thank you very much for taking the time to write such a detailed review. We are honored to have you as a customer, and we are very happy to know that you had a pleasant stay at An Yu. Thank you for thinking of Vivian, and we look forward to seeing you back at An Yu in the future for a better experience. Once again, thank you for your review and recommendation to other guests. We look forward to serving you again. All the best! – Dali An Yu
Ko
Deluxe Suite King Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Nice hotel and friendly staffs! Conveniently located
Response from Property: 親愛的安隅家人您好!很榮幸大理安隅能迎來新的家人且榮獲您的認可,也很感激您能在百忙之中能給我們寫下如此鼓勵的話語,您的認可給了我們無盡前進的動力,因為我們知道我們所有的付出都是值得的,我們也會努力將安隅大家庭打理的更好。我們期待您的下一次入住能給您帶來更好的體驗。
MATTHEW
Deluxe King Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Very attentive service.
Response from Property: 親愛的安隅家人,您好!非常感謝您選擇安隅,並對安隅的認可,我們萬分榮幸為您服務,旅途路上,總有不期而遇的温暖,感動與驚喜是我們一直追求的方向。謝謝您對小夥伴們的讚許,您讓我們覺得自己做的事情是有意義的,安隅從成立之初,就是本着在舒適的硬件設施的基礎下,做中國服務最好的酒店,希望我們沒有辜負自己,更沒有辜負像您這樣子的客人,感謝這次相遇,讓旅途中的您感受到回家的温暖,同時也很高興能給您留下這麼美好的印象,我們也會再接再厲,做到更好!安隅小夥伴們都期待您下次回家
Xiaoxingyunailvxing
Deluxe Twin Room
Stayed in Dec 2024
Family
49 review
5.0/5
Outstanding
Posted on Jan 19, 2025
This is my second time in Dali. This time I chose to stay at Dali Anyu Hotel Chain, and the experience was perfect. The hotel is located in the ancient city. At nine o'clock in the morning, the ancient city is sunny and gentle, and parking is available at the door of the hotel. The convenience is beyond imagination. As a local brand, Anyu was first learned on Ctrip. When I saw the hotel decoration pictures, the simple and elegant style deeply attracted me.
Stepping into the hotel lobby, the quiet and comfortable atmosphere hits you, and the familiar feeling is like returning to your own home. I have lived in a small villa since I was a child (my grandmother's house is a building from the Japanese colonial period in Shanghai). The style of Anyu evokes my childhood memories, and a feeling of intimacy and nostalgia arises spontaneously.
The hotel's service staff adds a lot to this stay experience. Kelly and Xiao Yang are warm and thoughtful, their voices are soft and pleasant, and every word warms the heart. From exquisite afternoon tea, to the thoughtful turndown service, and supper (white fungus soup or hot milk), to delicious breakfast, every detail is handled just right. The breakfast was set meal, which not only avoided waste but also had a sense of ritual, which made me very happy.
We carried four pieces of luggage, and the hotel had no elevator, but the female employees helped us move the luggage to the third floor without hesitation. Their dedication and serious attitude made me admire them very much. It is said that Japanese people provide excellent service, but in Anyu, I felt the high-quality service that is not inferior to any international standard. Every move shows that they are thinking about customers.
The bed and quilt of Anyu are soft and comfortable. After a day of running around, it is really important to have a good sleep in such a comfortable bed at night. This trip to Dali Anyu made me full of good feelings for this brand. It is reported that there are three more Anyu hotels in Sanya, Hangzhou and Lijiang. I can't wait to go to Hangzhou Anyu to experience this unique beauty again. A high-quality hotel really makes the trip more meaningful.
Original TextTranslated by Google
6/20
Response from Property: 親愛的安隅家人,感謝您選擇併入住安隅,我們對此十分感激,也非常感謝您的時間和精力給安隅留下的5分點評,我們的團隊成員為能服務到您而感到很榮幸,大家更是很開心的知道您在安隅的逗留是滿意和愉悦的,剛剛和團隊分享您的好評,大傢伙都感動到不行,謝謝您的用心和高度讚揚,大家都備受鼓舞!安隅的成立源於一個小小的夢--在當下,我們想做一個不帶任何雜質的、服務最好的酒店。安隅全體團隊成員期待再次為您提供服務,祝您天天開心哦,一切安好。——大理安隅
Kaixinjialaoma
Deluxe Suite King Room
Stayed in Jan 2025
Couples
62 review
4.7/5
Amazing
Posted on Feb 23, 2025
In the ancient city of Dali, it is quiet in the bustling city and not far from Cangshan Mountain. The breakfast is simple, semi-self-service and set meals are good and will not cause waste. Tea is available 24 hours a day and sweet soup is provided at night. The service concept is better than that of ordinary 5-star hotels in China. By the way, I would like to make a small suggestion. There are some blood stains on the bed sheets. The bed sheets were not changed on the day of cleaning. I wonder if it is for the sake of green environmental protection? If you can ask about the stay experience or suggestions when checking out, I believe your hotel will be even better. Of course, I am still very satisfied with this stay experience. Next time I come to Dali, I will still choose Anyu
Original TextTranslated by Google
Response from Property: 尊敬的安隅家人,您好!感謝您對安隅誠懇的評價與建議,安隅人會虛心並真心的接受您的批評和指教,安隅一路走來也是在家人們的認可和鞭策下,逐步的一點點成長,您的心聲就是我們前進的動力,安隅會勇往直前,一路向上,對於您此次的指導我們會着重對待,安隅也會更加努力,期待下次給您帶來更好的入住體驗,祝您萬事順意!
Guest User
Grand King Room
Stayed in Jan 2025
Couples
23 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The B&B is located in the ancient city, and its location is quiet in the bustling city. The design of the B&B is simple and elegant, and once you enter the B&B, you will feel quiet immediately. The service of the B&B is very good, especially the free laundry service, which is very considerate for people traveling. The breakfast of the B&B is very rich, delicious and delicious, very good!
Having stayed in Hangzhou and Sanya, I still chose Anyu when I came to Dali this time. The service is really impeccable. The two girls who received us were friendly and thoughtful. The room is not big, but the selection of scented bedding is really Anyu's characteristics. The breakfast was very considerate and made a meal card, which was very ceremonial. It was also a good choice to go back to the hotel terrace to relax after walking tired in the ancient city.
Original TextTranslated by Google
Response from Property: 親愛的安隅家人,請接受來自大理安隅的誠摯問候,感謝您的入住支持與認可;也特別感謝您在百忙之中給我們留下的好評,謝謝您!將來無論在麗江、三亞還是杭州,安隅服務團隊期待再次為您服務,再次感謝您的好評,祝您萬事順意!——大理安隅
Anonymous User
Deluxe King Room
Stayed in Jan 2025
Business travelers
5 review
4.5/5
Great
Posted on Feb 14, 2025
Facilities: Very good, the decoration and products used are all high-end. The only drawback is that the room is relatively low and compressed.
Service: Very very good. First-class.
Hygiene: There is a hair on the bed and the pillowcase is torn. Other hygiene is very good.
The price is high, although it is small and cozy, it is indeed not worth the price of 1200. Ideally, the room area at this price will be very large and the sea view will be unbeatable. If the price is slightly reduced, it will be better.
Original TextTranslated by Google
Response from Property: 尊敬的安隅家人,您好!感謝您對安隅誠懇的評價與建議,安隅人會虛心並真心的接受您的批評和指教,安隅一路走來也是在家人們的認可和鞭策下,逐步的一點點成長,您的心聲就是我們前進的動力,安隅會勇往直前,一路向上,對於您此次的指導我們會着重對待,安隅也會更加努力,爭取做到來這裏的每一位家人,滿懷期待的歸來,興高采烈的歸去!
Guest User
Deluxe King Room
Stayed in Jan 2025
Couples
14 review
5.0/5
Outstanding
Posted on Feb 8, 2025
I like this hotel very much. It is small and beautiful, full of details. The staff is warm and considerate, friendly and comfortable. It is a quiet location in the ancient city. Although the sound insulation is weak, it is acceptable compared to other advantages. Breakfast and afternoon tea are great. I will recommend it to my family and friends~
Original TextTranslated by Google
Response from Property: 親愛的安隅家人,請接受來自大理安隅的誠摯問候,感謝您的入住支持與認可;也特別感謝您在百忙之中給我們留下的好評,謝謝您!將來無論在麗江、三亞還是杭州,安隅服務團隊期待再次為您服務,再次感謝您的好評,祝您萬事順意!——大理安隅
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 30, 2025
The hotel is in a great location, right next to the pedestrian street in the ancient city. It is quiet in the bustling city. The hotel itself is very quiet. It is a renovation of an old house with wooden stairs and wooden windows. I slept very comfortably. The breakfast is great and the service is very considerate. I will definitely stay here next time.
Original TextTranslated by Google
6/10
Response from Property: 親愛的安隅家人,請接受來自大理安隅的誠摯問候,感謝您的入住支持與認可;也特別感謝您在百忙之中給我們留下的好評,謝謝您!將來無論在麗江、三亞還是杭州,安隅服務團隊期待再次為您服務,再次感謝您的好評,祝您萬事順意!——大理安隅
Anonymous User
Grand King Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 20, 2025
The hotel is located in the ancient city of Dali. The service is very thoughtful. The sanitation is very clean and tidy. The location is very good. It is quiet in the bustling city. The breakfast is very ceremonial. The afternoon is also exquisite. The key is that the taste is also quite good. The supporting supplies in the room are not sloppy at all. Every place is very attentive. I will stay here next time. Recommended.
Original TextTranslated by Google
6/10
Response from Property: 親愛的安隅家人,請接受來自大理安隅的誠摯問候,感謝您的入住支持與認可;也特別感謝您在百忙之中給我們留下的好評,謝謝您!將來無論在麗江、三亞還是杭州,安隅服務團隊期待再次為您服務,再次感謝您的好評,祝您萬事順意!——大理安隅
Guest User
Deluxe King Room
Stayed in Dec 2024
Family
1 review
4.6/5
Great
Posted on Jan 23, 2025
The hotel is very unique. Although it is in the ancient city, the surrounding area is not very noisy. The hotel facilities are very attentive and full of details. The service attitude of the staff is very good. They can meet basic requirements and are very patient. If you want to stay in the ancient city, I highly recommend this hotel. It is convenient to enter and exit, eat, drink and have fun.
Original TextTranslated by Google
Response from Property: 親愛的安隅家人您好!很榮幸大理安隅能迎來新的家人且榮獲您的認可,也很感激您能在百忙之中能給我們寫下如此鼓勵的話語,您的認可給了我們無盡前進的動力,因為我們知道我們所有的付出都是值得的,我們也會努力將安隅大家庭打理的更好。我們期待您的下一次入住能給您帶來更好的體驗。
Guest User
Grand King Room
Stayed in Dec 2024
Couples
26 review
5.0/5
Outstanding
Posted on Jan 19, 2025
24-hour butler service: The textbook service attitude can be reflected from the proactive greeting and caring every time we enter the hotel door, to the proactive help with luggage and watching us leave when we check out. I am very moved and admired by the attitude of almost answering every question and responding to every request. It is worth mentioning that the hotel can provide us with lip balm even though we forgot to bring it!
Atmosphere design: The unique design style and exquisite furnishing taste. It is very comfortable to live in and feel chill.
Check-in experience: Clean and tidy bedding and surprising washing and care products from lelabo. Unexpectedly, sunglasses and sunscreen were prepared very considerately.
Meals: Although there are not many types of afternoon tea and breakfast, they are very exquisite and remarkable. I didn’t expect that sea cucumbers were provided for breakfast (laughs). You can also choose to enjoy free tea, fruit and drinks in the public area of the hotel.
In general, it is a very pleasant hotel experience with a score of more than five points. It is definitely a must-try hotel choice in Dali.
Original TextTranslated by Google
6/7
Response from Property: Dear Anyu Family: Hello! Please accept the sincere greetings from Dali Anyu. Thank you for writing us the encouraging words in your busy schedule. Thank you for your praise for Anyu's partners. You let us know that what we do is meaningful and valuable. Since its inception, Anyu has been committed to being the best hotel with comfortable hardware facilities. I hope to serve you again in the near future. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. Thank you again for your comments. Thank you! All the partners of Anyu wish you a happy life and smooth work! ——Dali Anyu