Guest User
April 24, 2024
The hotel is located 15 minutes by car from the center. My reservation indicated that breakfast was included, but when I got there, I was surprised by an additional fee of 20 soles per day per person. This was quite frustrating. Also, we faced issues with room facilities. In the first, the shower had constant temperature issues, swinging between hot and cold, making bathing an uncomfortable experience. In the second room, we were informed that we would only be able to use the jacuzzi once a day. This restriction was not mentioned during the reservation and severely limited my relaxation experience during the stay. Employees began sweeping the stairs at 7 a.m., resulting in an unwanted wake-up due to noise. Additionally, the presence of transparent parts at the top of the room doors and windows allowed external light from the hallways to illuminate my room, affecting proper rest.
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