Spa Hotels in Como

We visited Como to celebrate a birthday in this magical place. Disgusting service when there was a mistake made at check in … it was an understandable mistake made by the lady checking me in (we are all human after all). I had accepted there was nothing that could be done at the time and as I had booked through trip.com I was referred back to them to arrange a refund for the difference between my booking and the room provided. Unfortunately the hotel then lied to the booking provider about the events that took place and as a result I ended up paying $900 a night to stay in a standard $600 odd room for 2 nights. After receiving the telephone transcript from trip.com I confronted them about the lie the front desk lady said because she wasn’t the person that checked me in she just went on what she thought must have taken place. Thanks to Marcel for doing his best to help out on the last night. Very much appreciated. General manager unavailable to see me to resolve. Spend your hard earned money elsewhere Btw Como itself is absolutely amazing and definitely worth a visit

The hotel is in a superb location, facing Lake Como, and it only takes 5 minutes to walk to Lake Como Train Station and the cruise ship terminal. The front desk upgraded me to a lake view room for free, which was very much appreciated. The buffet breakfast was rich and delicious.

The perfect balance of price, scenery and service. First of all, the location is very good. If there is no self-driving, it is only a few hundred meters from the nearest terminal and bus station. There is a big supermarket within a few hundred meters, so it is convenient to buy everything. The hotel has a perfect view and is located by the lake. You can enjoy the panoramic view of Lake Como from the hotel lobby and the hotel garden. Most of the rooms should have a very good view. No other plan to enjoy the view in the hotel is very satisfying. The overall facilities of the hotel are also ok, 4 stars are no problem, and the bedding is very comfortable, which is considered an excellent level among 4 stars. The breakfast is rich and delicious, with the scenery of the restaurant, very enjoyable. Finally, the service is good, and the staff are very helpful.

The sanitation is very clean, the service is very good, it is near the Como Lago train station and right by Lake Como. Room 43 has a balcony with a view of the lake and the road. Room 3 on the first floor is close to the lake (higher floors will be better). There are not many varieties of breakfast, but it is very direct and very good. Olive oil and vinegar are delicious when dipped into vegetables.

The location was great but it was a strange hotel. We were in room 901 but it was on the ground floor. We opened the door and were hit by a heavy perfume aroma. This never went away even when we opened a window. The fly screen had holes in it. The room was an odd shop with the bathroom door touching the bed. It was difficult to stand at the sink as the toilet was in the way. The bed was lumpy so we didn’t sleep well. However the breakfast was excellent and the lady was welcoming. Disappointed to be honest.

It is a small hotel, with 18 rooms, the front desk is very small, and there is always only one person. The price of 5 stars, the room is about 3-4 stars, and the service is about 3 stars. But we missed a mobile phone after we checked out. The hotel found out and contacted us by email. We replied to the email and asked them to arrange for DHL to send it back (fees at their own expense). They dealt with it in a timely manner. Thank you very much.

Service and room are best. Also price is cheap. But there are not kettle , cups , spoons or another things , maybe these are optional things but i need mostly. So overall i recommend this hotel to everyone. A little bit far from Como ( 1 station about 15 min ). It locates in Como Camerlata.