502 Naauwpoort St, Clarens, Free State, 9707, South AfricaView Hotel Details
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Mont d'Or Hotel Clarens Guest Reviews
4.3/5
Very Good
43 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(43)
Positive reviews(39)
Negative reviews(1)
Guest User
Stayed in Dec 2024
Business travelers
5.0/5
Outstanding
Posted on Jan 21, 2025
keep up the good work, keep the place as clean as possible as is, it's neat, the food was good and reasonable
Guest User
Stayed in Dec 2024
Business travelers
3.0/5
Posted on Jan 19, 2025
I ordered dinner every night during my stay, but the food was terrible for my taste buds. One night after I couldn't eat the meal that was served, I ordered and N alternative meal, but, sadly it was equally bad and I couldn't enjoy it,
Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Dec 3, 2024
Beautiful views and easily accessible to all the things to see in the area. Would recommend for a stopover or short stay. Staff very friendly. Buffet breakfast excellent, dinner menu not too big you battle to choose. On the whole the food was good but unfortunately my hake mornay was a bit dry. Down side, you have to be 1.66mt tall to hang up any clothes and to reach the extra soap etc placed on the far side of an enormous bath. No handrails in the shower for the elderly. They do cater for children with extra beds and cots in your room.
adriaane862
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 17, 2024
Our stay at Mont d'Or exceeded ALL expectations. The couples Spa Treatment was the cherry on an extremely tasty cake for us. We WILL be back for another stay and some more spoiling. Can highly recommend
Response from Property: Hi Adriaane862. Thank you for your review, we always aim to meet our guests expectations, its wonderful to hear that yours were exceeded. We look forward to your next stay with us
misskiki2024
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 23, 2024
I enjoyed my stay at Mont d’Or Clarens, the service is great, the establishment is well kept and the view of the mountains is amazing!
Response from Property: Hi Misskiki2024, Thank you for your review, its always pleasing to hear that our guests received great service, the mountain views are an added bonus. We hope to see you again at Mont d’Or Clarens.
csteyn713883
Stayed in Aug 2024
Other
2.0/5
Posted on Sep 11, 2024
Poor WiFi service, smelly rooms, warm water issues or no water at all. They tried to rectify the issues but it should've been sorted out before arrival, especially considering this is a 4 star hotel.
Response from Property: Good day Cobus, Thank you for your review and feedback. We sincerely apologize for the issues experienced during your stay. Your comfort is our top priority and we unfortunately fell short. We appreciate your feedback and acknowledge the areas that we need to improve on. We hope to have the opportunity to welcome you back in the future and provide you with the the service that you deserve
Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 10, 2024
The room are very spacious and well decorated. The view is amazing and it is very close to the town centre.
ihina2024
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 25, 2024
Great property, the staff is awesome and so caring. The rooms feel like home with a touch of elegance and warmth. The food was GREAT, did I mention the warmth of the staff. I will definitely be coming back in the near future!
Response from Property: Hi Ingrid, Thank you for your review, we are pleased to hear that you felt right at home at Mont d'Or. We look forward to welcoming you back in the future
mariette430
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Aug 24, 2024
Staff are very friendly, breakfast delicious and lots to choose from. Shower not so good, open shower and water all over the place. View breathtaking!! Clarens break away did us good!!
Response from Property: Thank you for your review and feedback, we are pleased to hear that you enjoyed your stay with us.
Guest User
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 24, 2024
I am very happy with your service and i will come again and i will let everyone to know about you n how good
Guest User
Stayed in Jul 2024
Business travelers
4.0/5
Very Good
Posted on Aug 14, 2024
Excellent hotel with good facilities. Staff very friendly and goes over and above. Excellent rooms, lovely views, delicious meals. I really enjoyed my stay. Truly a great experience. I will definitely return soon. Thanks to the lovely receptionist and the catering staff
Guest User
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jul 21, 2024
This establishment is old but very refined. The views are wonderful and the ambience is great. The Staff were amazing and could not do enough for us. We had dinner and breakfast and both meals were excellent. Rooms are spacious and well furnished. I will most certainly stay again. Highly recommended.
Guest User
Stayed in Jun 2024
Family
4.0/5
Very Good
Posted on Jul 16, 2024
We enjoyed our short stay very much. Staff were very helpful and friendly. Dinner was delicious, breakfast was good. Rooms were beautiful and very comfortable.
Guest User
Stayed in Jun 2024
Business travelers
4.0/5
Very Good
Posted on Jul 16, 2024
Room was comfortable, was easy to stay warm with the Aircon and electric blankets available. The view is beautiful, and the staff were friendly. Mont d’or is situated at the very outward point of Clarens, so you do need to drive into town- not problematic, but something to be aware of.
Guest User
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 8, 2024
Amazing staff, service and overall worth every moment spent there! Thank you for giving me a treat for my birthday. Highly recommend a stay at this gem