Hyatt Regency Ningbo Hangzhou Bay

Hyatt Regency Ningbo Hangzhou Bay Reviews

Hyatt Regency Ningbo Hangzhou Bay

No. 1118 Binhai Second Road, Hangzhou Bay New District, Ningbo, Zhejiang, China, Cixi, Zhejiang, ChinaSee Hotel Details
Hyatt Regency Ningbo Hangzhou Bay
Hyatt Regency Ningbo Hangzhou BayHyatt Regency Ningbo Hangzhou BayHyatt Regency Ningbo Hangzhou Bay
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1 night

Guest Reviews

9.4/10
Outstanding
2356 review
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(2356)
Positive reviews(2276)
Reviews with photos/video(432)
Delicious breakfast(207)
Friendly front desk staff(178)
Great swimming pool(78)
Perfect for business trips(76)
Luxurious(34)
Children's amenities available(15)
Negative reviews(77)
Guest User
2 Twin Beds
Stayed in Nov 2024
Family
17 review
9.0/10
Great
Posted on Feb 9, 2025
We were there for 2 nights over Christmas. The good: The rooms were really nice, and comfy and had a stunning view, the Christmas dinner was just like back home. We were very impressed by the Christmas dinner. The not so good: The rooms were extremely hot, all rooms has central heating, I had to open the doors in the middle of the night, and sat in the hallway, and wanted to sleep on the floor in the hallway, because the rooms were too hot, and it felt like I couldn't breath. The service was good, both gentlemen at reception tried to help us. The next night, they moved us to another room, but it was also too hot, the 3rd room was much better. I suggest the hotel upgrade to individual aircons where guests could control their own temperature.
Response from Property: [International brand standard, excellent location] Dear guests, Hyatt Regency Ningbo Hangzhou Bay has always been committed to creating a clean and comfortable accommodation environment for every guest. In the future journey, the hotel will continue to provide guests with warm and thoughtful service and unparalleled experience...
Traveler2
1 King Bed
Stayed in Nov 2024
Couples
23 review
10.0/10
Outstanding
Posted on Feb 16, 2025
The hotel's location was excellent, conveniently situated near the amusement park I wanted to visit. My room was modern and comfortable, providing a pleasant stay. Breakfast featured a diverse selection of delicious food with plenty of dining space. The gym was well-equipped and impressively spacious. With fewer guests around, the atmosphere was peaceful and relaxing. I would definitely stay here again.
Response from Property: 【暢享高端度假 品味寧波之美】尊敬的賓客,寧波杭州灣凱悦酒店位於寧波前灣新區,周邊自然風光優美。酒店與方特樂園、杭州灣國家濕地公園等咫尺之遙,是會獎旅遊、團建拓展、休閑度假等一站式綜合目的地!
mimie
1 King Bed
Stayed in Mar 2024
Business travelers
784 review
8.0/10
Very Good
Posted on Apr 29, 2024
Location, room comfort, hotel condition I chose this hotel for its location. one night stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel.
Response from Property: Dear Guest, Thanks so much for sharing your feedback with us! This is very delightful and encouraging. We will continue to do our best to create pleasing stay experience for our guests. Looking forward to seeing you again.
Holzschuher
1 King Bed
Stayed in Aug 2023
Business travelers
28 review
7.0/10
Posted on Sep 3, 2023
The hotel is new with new facilities, but it’s more or less in the middle of nowhere. Not much around no restaurants or coffee shops, even ******* don’t want to deliver to the hotel. Hopefully that will change in the future, then the hotel might be a good alternative for visitors for the surrounding factories.
Response from Property: Dear guests, thank you for choosing Hyatt Hangzhou Bay, your comments and suggestions are very important to us, thank you for your feedback, looking forward to your next stay
Aziz
1 King Bed
Stayed in Mar 2024
Business travelers
80 review
8.0/10
Very Good
Posted on Apr 29, 2024
KEEP IT UP THE GOOD SERVICES. VERY NICE HOTEL AND THE STAFFS ARE HELPFUL
Response from Property: Dear Guest, Thanks so much for sharing your feedback with us! This is very delightful and encouraging. We will continue to do our best to create pleasing stay experience for our guests. Looking forward to seeing you again.
YoHo0820
2 Twin Beds
Stayed in Jan 2025
Business travelers
10 review
10.0/10
Outstanding
Posted on May 15, 2025
Good for business trip
Response from Property: 【管家式服務 商旅人士首選】親愛的賓客,感謝您選擇入住寧波杭州灣凱悦酒店!也非常感謝您對我們酒店的認可與滿意,酒店地理位置優越且周邊交通便利,不管是公司出差還是家庭出遊都是不二之選!
Langyansiqidejieke
1 King Bed
Stayed in Sep 2024
Family
25 review
10.0/10
Outstanding
Posted on Nov 23, 2024
服务:ok 环境:ok 卫生:ok 设施:ok
Response from Property: 【一流的硬件設施 熱情專業的賓客團隊】親愛的客人,感謝您對賓客服務的滿意與酒店設施的讚許,很高興寧波杭州灣凱悦酒店為您創造了一段難忘的旅途回憶!
Anthony Hailin Wang
1 King Bed
Stayed in Mar 2023
Business travelers
6 review
9.5/10
Amazing
Posted on Apr 27, 2023
Excellent hotel, limited choice of breakfast
Response from Property: Dear Guest, Thanks so much for sharing your feedback with us! This is very delightful and encouraging. We will continue to do our best to create pleasing stay experience for our guests. Looking forward to seeing you again.
Guest User
1 King Bed
Stayed in Jun 2023
Business travelers
3 review
8.5/10
Very Good
Posted on Jul 5, 2023
Nice hotel near Cixi. Fair price but check in/out service need to be improved, very slow and no feasibility.
Response from Property: Dear Guest, Thank you for your support. We are truly looking forward to receiving your feedbacks, so that we can better improve our service.We will continue to do our best to create pleasing stay experience for our guests. Looking forward to seeing you again.
Rob212
1 King Bed with Club Access
Stayed in Nov 2022
Couples
20 review
6.0/10
Posted on Dec 26, 2022
Rooms were hot, hot HOT!! I wish they’d put a window in or something to stop us from propping the corridor door open at night. We paid for the room which gives access to the lounge. Lounge had great food and drinks of the first night - I wa impressed. They then closed the lounge on our second night and opted to give us a takeaway box which was no where near the value of paying for the executive room. Luckily, the hotel agreed to give us a refund for our remaining nights and we went to a different hotel. I think in Normal times - when covid is well and truly finished - this hotel would get a revisit. Staff were friendly and like I said, lounge served some good food.
Response from Property: Dear Guest, Thanks so much for sharing your feedback with us! This is very delightful and encouraging. We will continue to do our best to create pleasing stay experience for our guests. Looking forward to seeing you again.
Hilit
2 Twin Beds
Stayed in Apr 2023
Business travelers
6 review
10.0/10
Outstanding
Posted on Jun 1, 2023
my colleague had a problem on his credit card, the staff of the hotel helped a lot to solve the problem. hotel itself is beautiful and clean, food is great.
Response from Property: 尊敬的客人,感謝您抽出寶貴的時間與我們分享您的入住體驗,同時也感謝您對酒店服務的認可。在寧波杭州灣凱悦酒店,我們致力於給賓客帶來活力四射的凱悦體驗,讓客人享受便捷舒適而又精緻温馨的居住環境。再次感謝您對凱悦的支持,真誠期待您的再次光臨
Hiergeist
1 King Bed
Stayed in Jan 2024
Business travelers
3 review
8.0/10
Very Good
Posted on Feb 21, 2024
Stayed for one night. All good
Response from Property: Dear Guest, Thanks so much for sharing your feedback with us! This is very delightful and encouraging. We will continue to do our best to create pleasing stay experience for our guests. Looking forward to seeing you again.
Ny avotra
1 King Bed
Stayed in Nov 2022
Solo travelers
26 review
9.5/10
Amazing
Posted on Jan 15, 2023
Stayed for one night. The room was comfortable, the staff was friendly, and well maintained. Enjoyed the breakfast as well
Response from Property: Dear Guest, Thanks so much for sharing your feedback with us! This is very delightful and encouraging. We will continue to do our best to create pleasing stay experience for our guests. Looking forward to seeing you again.
latipah
1 King Bed
Stayed in Mar 2024
Business travelers
38 review
10.0/10
Outstanding
Posted on Jul 26, 2024
GOOD AND CLEAN
Response from Property: Dear Guest, thank you for your comment. Welcome to discover an energizing and unforgettable stay at Hyatt Regency Ningbo Hangzhou Bay again!
Guest User
2 Twin Beds
Stayed in Oct 2022
Business travelers
4 review
10.0/10
Outstanding
Posted on Nov 9, 2022
The room is a bit too warm as the air con was not available. Other than that, the front desk service and the breakfast at the hotel was satisfactory.
Response from Property: Dear guest, thank you for taking the precious time to share your stay experience with us. Thank you for your recognition of our hotel. We value the feedback from every guest, so we have communicated your opinion to the relevant department. We will strive to improve the deficiencies and provide better service. Sincerely looking forward to your next stay.