No. 1966 North 3rd Ring East Road, Cixi, Zhejiang, 315300, ChinaView Hotel Details
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Hengyuan Plaza Hotel Guest Reviews
4.5/5
Good
439 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(439)
Positive reviews(428)
Reviews with photos/video(41)
Classy environment(31)
Delicious breakfast(28)
Near shopping area(24)
Convenient for shopping(22)
Easy to get around(21)
Perfect for business trips(15)
Friendly front desk staff(14)
Stayed multiple times(7)
Negative reviews(11)
selahiddin
Business Suite
Stayed in Sep 2024
Business travelers
17 review
1.5/5
Posted on Oct 19, 2024
The hotel room is enough but very old.
Their breakfast almost have
nothing for foreigners. I will never stay again.
Guest User
Standard Twin Room A
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on May 10, 2024
Very good hotel near to mall and excellent location with food facilities nearby.
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
70 review
5.0/5
Outstanding
Posted on Sep 15, 2024
nice location and room is ok and price is not bad
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Nikhil
Standard Twin Room A
Stayed in Jun 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Oct 13, 2023
Pulun hotel and this one share the building - I would recommend pulun as it is newer and rooms are bigger
Guito
Deluxe Double Room
Stayed in Aug 2023
Business travelers
6 review
3.2/5
Posted on Sep 22, 2023
Breakfast is not good. Room is good, location is convenient
Guest User
Business Suite
Stayed in Jun 2022
Business travelers
28 review
3.2/5
Posted on Aug 25, 2022
Room was smelly and a bit old. Breakfast was awful and totally not foreign friendly.
Response from Property: Dear guests, thank you for staying in the hotel and leaving your comments. We apologize for not giving you a satisfactory and comfortable stay. Your valuable opinions will be timely conveyed to the corresponding departments and actively improved. All the hotel staff welcome you to visit again, Hengyuan's growth hope to have your witness!
Hamid
Superior Double Room
Stayed in Aug 2022
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 11, 2022
Every thing is okay and hope have save fly👍
Response from Property: Dear Guest: We are honored to receive your recognition. The hotel has always been adhering to the "heart work, considerate service, all for the satisfaction of guests" service concept, and strive to provide guests with a warm "home away from home". We will also continue to work hard to do better for you. Thank you again for your comments and look forward to your visit again!
Guest User
Superior Double Room
Stayed in Feb 2023
Business travelers
7 review
2.0/5
Posted on Apr 3, 2023
First of all, the gate was under construction on the day of check-in, and white dust was flying all over the sky! The hotel staff didn't respond at all. Then, the elevator was not available during the morning rush hour, and it was being repaired the afternoon before, and there was no countermeasure for the morning rush hour!
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Response from Property: Dear guest, thank you for staying in the hotel and leaving your review. We apologize for the problems you encountered during your stay. We have fed back the questions you raised to the relevant departments and will actively improve them. We will continue to improve and look forward to your coming again, thank you!
Response from Property: 親愛的客官您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!