Search Your Cite Monplaisir et Borgel Hotels

This hotel has great rooms and the location is a nice and quiet neighbourhood. It is near to the main Tunis airport and not far (using taxi) from the central Medina. The breakfast is nothing to write home about but not bad either. The staff is friendly but English is not spoken by most. The WiFi is most floors is a hit-n-miss.

I lived twice for a total of four days. The first time the quilt was already used, the other bird's hair was above, and it was good to go to the front desk to clean up. After an hour, I didn't come up, but I found it again. The waiter didn't come for 2 hours before and after. Finally, he found him to remove all of our sheets, quilts, and pillowcases. I didn't come back. It took only two and a half hours to change the quilt. The result was not changed. The second time we made a suggestion before the check-in, it was really clean, but there was no breakfast but didn't remind us. We had to check out and told us to add 120 yuan for breakfast. About 200 people were famous. To be honest, half a person in Tunisia. Different hotels living in the month, her family's breakfast is small and poor, the variety is very poor, the place to eat is as big as a public toilet, 哎

The hotel is very close to a railway station - ideal for reaching the city quickly. The staff is always helpful and premature. Once even the kitchen was kept open for a longer time so the room service could bring me another night dinner to my room.

Très décevant pour un 5 etoiles, l hôtel la maison blanche a perdu son faste d antan.... On arrive sur les étages de chambres sur moquettes non aspirées depuis des mois certainement tellement elles sont sales, on découvre certe une chambre spacieuse ( d'où le critère 5 étoiles) mais qui est vétuste et a besoin de rafraîchissement, la salle de bain est spacieuse mais sans confort et surtout avec des articles de toilettes déjà utilisés.... La literie reste confortable. Le petit déjeuner est un cauchemar....pas digne d un 5 étoiles . Il faut demander pour avoir des viennoiseries, le café il faut racler les fonds de thermos pour en avoir car ils ne rechargent pas, le fromage qui date de on ne sait quand et la charcuterie sèche et déshydratée. Vraiment vivement que les responsables se rendent compte de ce qu est un vrai 5 étoiles et même en Tunisie .... Ouvrez vos yeux!!!

I booked this hotel for three days using booking service. I felt ok since my booking is in 3stars hotel but the disappointment was in the restaurant which is not matching the pictures in hotel website. I had a diner soon after i checked in. Although the food was good, the lay out, the tables and sitting of the restaurant were very poor and uncomfortable. Room, bathroom are clean and bed also good. Breakfast was ok and rich with very poor coffe making machine. The other good thing in this hotel is the staf, the reception and room service were all friendly and very welcoming. Coming back again? Maybe.

The property has potential however overall I did not have a successful stay. Upon check in I was advised that the room had a shared bathroom. The owner advised that he had a room with a private bathroom but this was more expensive. He advised me to cancel the original reservation and re-book the en-suite room and he would authorise a refund via ********** for the full cost of the original booking. I did this with great difficulty, as to why this could not have been sorted locally I am still unsure! Anyway ********** emailed to advise the owner had not waived the cancellation fee for the original booking. When I approached him he stated they had not contacted him. I wasted two days of my holiday dealing with this. The owner then said that as the second booking was made using a promotional rate (but still much higher value than the original booking) he wanted me to give him the amount of the promotion back in order for him to agree the refund of the original reservation - basically blackmail. It was clear he had not responded to ********** intentionally and this was part of his game to extract more money from me. Added to this the hotel had no heating on my first night and was not comfortable. The owner spends all of his time chain smoking in the kitchen - yes Kitchen! Meaning the whole place smelled of cigarette smoke. The breakfast was very basic and of poor quality and finally the photos on the website are not recent and not a true reflection. I do not recommend.

This hotel is located in the center of Tunisia and is an old hotel. As soon as I entered the hotel, I saw the big boss of the hotel supervising the work at the front desk. The boss also walked back and forth and helped with the management of the hotel. This was very impressive. The boss is polite and warm. I booked a suite this time and it was very clean and comfortable. The most unique thing is that there is a stool in the bathtub. This is specially arranged for the elderly or travelers with limited mobility. This is very thoughtful and deserves praise. It was very peaceful to sleep at night. The suite has a balcony with city views. The room includes meals, and the food is local specialties and delicious. I will stay at this hotel next time I go to Tunisia.

The hotel is set at 3 stars at best, but safety is the first priority. Breakfast is average. The environment and food in Islamic countries cannot be complimented. It only costs 20 dinars from Tunisia airport to this hotel, but the airport rental is too bad and charges 50 dinars You, especially the hotel’s parking taxi drivers, must take pictures and keep them in order to avoid complaints when they are cheated. I have issued a taxi license number for a liar. Don’t take this liar’s car.

Rooms are very small and very basic, like a jail cell with one very tiny window. Rooms temperature is controlled by the management so they choose if you get air conditioning or not. So when it’s hot outside, your room is very very hot too but when you tell them, they act like it is the first time they are hearing it; don’t be fooled, they know exactly what’s going on. Service in the front desk with the exception of two people is completely non-existent and you have to try very hard to get service and responses. The girl in the front desk with the black hair is usually smoking in the back office and playing on her phone and the restaurant staff have to tell her to come out to serve at the front desk. The other blonde haired girl, her name starts with A, is very mean and rude to most guests Omar and Asma are very nice. Housekeeping is super slow and not organized. Restaurant staff provide no service at all, not even a greeting. If you ask a question, they clearly are not happy to be disturbed from playing on their cellphones. They hide in the corner and gossip all throughout the meal service and play on their phone. It is not walking distance to the Old Town, it’s quite a walk so be very prepared to walk or take a taxi. Use Bolt Taxi and drop the price 3 dinars if you want to negotiate a rate. Airport to hotel from departure area was about 7 dinars but you can get it at about five dinars. Food is horrible at the hotel but they do serve an overpriced breakfast buffet. Outside it is very Sandy and dusty.