Holiday Inn Express Chongqing Airport Zone, an IHG Hotel Reviews

Response from Property: Dear guest, Thank you for choosing to stay in our hotel and sharing such a detailed stay experience! We are honored to learn that you enjoyed the airport pick-up service smoothly after arriving in Chongqing late at night, and our driver can bring warmth and convenience to your journey. The spacious and clean room and comfortable mattress can help you sleep well all night, which is the best recognition of our pursuit of quality. The hotel has always been committed to providing guests with a home-like warm experience. Whether it is a short stopover or a long stay, the convenient subway transportation and considerate service are looking forward to creating more beautiful memories for you. Thanks to your kindness, we will stick to our original intention and strive for excellence. The mountain city of Chongqing looks forward to meeting you again, and I wish you a smooth journey!

Response from Property: "Your review is as accurate as GPS! 🌟We are the legendary 'Golden Triangle Traffic Heroes' - the airport shuttle is a hot wheel, the train station is a somersault cloud, and the non-smoking lobby is a fairyland! The butler has noted down your coordinates and will reserve a 'cloud viewing seat' for you next time~٩(ˊᗜˋ*)و"

Response from Property: Thank you for your praise! We are very happy that you are satisfied. We have noted down the service, catering in the building, elevator speed and noise issues you mentioned, and are working hard to improve them. We will optimize the service process, communicate with the relevant team about catering and elevators, and strengthen the management of group tourists. We look forward to your visit next time, and I believe we will give you a better experience!

Response from Property: Dear guest, thank you so much for sharing your detailed experience at our hotel. We're delighted to hear that you enjoyed the convenient location near the airport and the reasonable breakfast we serve. Also, we're glad the quiet environment allowed you to have a peaceful sleep before your flight. We sincerely apologize that our coffee didn't meet your expectations. We're constantly looking into upgrading our coffee selection to offer a more premium experience. We're glad you appreciated our premium car service to the airport. We hope to welcome you back and make your next stay even more enjoyable.亲爱的客人，非常感谢您分享您在我们酒店的详细体验。我们很高兴听到您喜欢靠近机场的便利位置和我们所提供的合理早餐。此外，我们很高兴安静的环境让您在航班前能够安睡。我们真诚地道歉，我们的咖啡没有达到您的期望。我们一直在考虑升级我们的咖啡选择，以提供更优质的体验。很高兴您对我们前往机场的豪华车服务感到满意。我们希望欢迎您再次光临，使您的下一次住宿更加愉快。

Response from Property: Dear Guest,Thank you so much for taking the time to leave us such a wonderful review! We're absolutely thrilled to hear that you had a great stay with us. It warms our hearts to know that you found our place nice and our staff helpful. Your kind words about the staff being very nice and the room being lovely mean the world to us. At our hotel, we strive to provide the best possible experience for every guest, and it's incredibly rewarding to know that we've succeeded in your case. We understand that the little details matter, and we're glad that everything from the room to the overall atmosphere met your expectations. We look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Best regards.亲爱的客人，非常感谢您抽出时间给我们留下如此精彩的评论！听到您在我们这里度过愉快的时光，我们感到非常高兴。知道您觉得我们的地方很棒，我们的员工很乐于助人，这让我们感到温暖。您对员工很友善和房间很可爱的赞美对我们来说意义重大。在我们的酒店，我们努力为每一位客人提供尽可能最好的体验，知道我们在您的案例中取得了成功，这令人难以置信地令人欣慰。我们明白细节很重要，从房间到整体氛围，我们很高兴一切都符合您的期望。我们期待未来再次欢迎您的光临。如果您有任何其他需求，使您的下一次住宿更加愉快，请随时告诉我们。最好的问候.

Response from Property: 尊敬的客人，非常感謝您抽出時間分享入住體驗！能得到您對酒店交通、環境及客房空間的認可，我們倍感榮幸～您的滿意是對我們最大的鼓勵，團隊始終致力於為每位賓客打造舒適便捷的入住環境，期待未來能繼續以優質服務迎接您的到來，願旅途順遂，常伴美好！

Response from Property: 尊敬的客人，感謝您選擇入住我們酒店並分享您的詳細反饋。我們真誠感謝您的意見，並對未能完全滿足您的期待深表歉意。針對您提到的情況，我們已第一時間核查並作出如下説明與改進：​​機場班車服務​​目前班車為整點發車（每小時一班），因交通規則限制，部分路段需繞行以確保安全。我們已在前台增設顯眼的​​地鐵指引卡​​（含時刻表與步行路線），方便客人靈活選擇更快捷的交通方式。​​餐廳服務時間​​我們已立即在官網及第三方預訂平台更新提示，明確標註“餐廳僅供應早餐”。針對晚到客人的用餐需求，同時，我們也在考慮增設晚餐事宜以便住店客人就餐。​​房間配置與收費説明​​每日免費礦泉水補充是我們的標準服務，現已複查所有房間確保執行到位；收費零食均貼有價簽，但我們將調整擺放位置（如與免費物品分區），避免誤解。​​前台員工服務​​得知您反饋的體驗，我們特別向當班員工瞭解情況。得知她當日因咽喉不適佩戴口罩，且低聲説話是為避免咳嗽打擾客人，但確實應更主動溝通。我們已向她轉達您的建議，並安排全員複訓服務禮儀，尤其關注跨國交流的清晰度與主動性。您的意見是我們提升的關鍵。若您願意，我們的客户經理希望能直接與您溝通，進一步瞭解需求併為您的下次旅程提供專屬安排。再次感謝您的理解與支持！

Response from Property: 感謝您對我們酒店的高度評價！我們非常高興得知您對酒店的服務、地理位置以及免費班車服務感到滿意。為旅客提供便捷舒適的入住體驗一直是我們的宗旨，尤其是像您這樣需要頻繁來回機場的客人，我們更希望能為您省去交通上的後顧之憂。您對Meredith Yan的特別認可讓我們倍感鼓舞，她始終以熱情專業的服務態度為客人排憂解難，我們一定會將您的讚揚傳達給她和整個團隊，這將成為我們持續精進的動力。期待在您下一次旅途中再次為您提供貼心服務，無論是清晨的航班接駁，還是深夜的抵達，我們始終在這裏守候。祝您旅途順遂，探索更多美好風景！

Response from Property: 尊敬的客人，您好！非常感謝您選擇入住我們酒店並抽出時間分享如此暖心的評價！您的滿意是對我們最大的鼓勵，能為您提供乾淨舒適的環境和便捷的接送服務是我們的榮幸。無論是房間品質還是服務細節，我們始終以高標準要求自己，希望每次相遇都能帶來美好體驗。期待在未來的日子裏，仍有機會與您相遇，為您打造更貼心的旅途回憶！

Response from Property: Dear guest, thank you very much for your high evaluation and sincere thanks for our hotel's free airport pick-up service. We are well aware of how important timely and convenient airport pick-up service is for passengers taking midnight flights. Our staff always maintains a high sense of responsibility and keen responsiveness to ensure that every guest can feel our care as soon as they arrive. Your recognition and encouragement are the greatest affirmation for us, and also make us more determined to improve the quality of service. In the days to come, we will continue to optimize various service details to provide you and more guests with a more comfortable and considerate stay experience. Thank you again for your support and trust, and look forward to your next visit!

Response from Property: Thank you very much for your high evaluation! We are sincerely happy to provide you with free airport pick-up and drop-off services, so that you can stay comfortably and sleep peacefully. It is a great encouragement for Master Zhou and Master Yan to be recognized by you. We look forward to your next visit, and we will live up to your expectations and bring you a better experience!

Response from Property: Dear guests, we are very pleased to receive your positive feedback on our serviceEncouraged. We promise that we will continue to improve and care for everyone with more delicate servicesGuests, ensure that every step into the hotel door you can feel the warmth and warmth of homeComfortable. Your satisfaction is the source of our continuous progress, and sincerely look forward to the futureWelcome to your presence again.

Response from Property: Dear guests, thank you for choosing our hotel and sharing your experience with Ctrip! It's nice to know that our convenient location (close to rail transit) and flexible check-out time make your late arrival easy, and it's our pleasure to start your day off with a complimentary nutritious breakfast. It is our original intention to create comfortable and cost-effective space for every guest on the road, and your recognition and recommendation is the greatest encouragement to us! I look forward to seeing you again next time. I wish you a smooth journey and happy memories during your trip to Chongqing!尊敬的宾客，感谢您选择入住我们酒店并在携程分享您的体验！很高兴得知我们的便捷位置（靠近轨道交通站点）和灵活的退房时间为您的晚抵行程提供了便利，免费营养早餐能为您开启元气满满的一天更是我们的荣幸。为每一位旅途中的客人打造舒心、高性价比的休憩空间是我们的初衷，您的认可与推荐是对我们最大的鼓励！期待下次能与您再会，祝旅途顺遂，重庆之旅收获美好回忆！

Response from Property: Dear guest, hello! Thank you very much for your comments about our hotel. The environment of the hotel is elegant and comfortable, and we are committed to making every guest feel the warmth of home. From the design of the room to the meticulous care of the service staff, it is the result of our hard work. Look forward to your visit again, continue to feel the warmth of home! ＜ Clocking Chongqing Light Rail, 100 meters from Light Rail ＞ With a stay at Holiday Inn Chongqing Linkong Zhixuan in Yubei, Chongqing, you'll be within a 15-minute drive of Chongqing Changjiang International Airport Terminal T3/T2. Thank you very much for choosing Holiday Inn Chongqing Linkong Zhixuan. 20 minutes from Chongqing International Expo Centre, surrounded by Lanting Xinduhui shopping mall, free full breakfast daily, free shuttle service and indoor gym. The facilities are well liked by guests. It is a 5-minute walk from the rail transit and a 30-minute drive from Chongqing North Railway Station. To enhance your stay, the hotel offers free airport transfer for all guests, free washer and dryer access, and 24-hour access to the front desk.尊敬的宾客，您好！非常感谢您对我们酒店的评价。酒店的环境优雅，氛围舒适，我们致力于让每一位客人感受到家一般的温馨。从房间的设计到服务人员的细致关怀，都是我们用心打造的结果。期待您再次光临，继续感受家的温暖！＜打卡重庆轻轨，距离轻轨100米＞重庆临空智选假日酒店位于重庆渝北，距离重庆长江国际机场T3/T2航站楼不到15分钟车程。非常感谢您选择重庆临空智选假日酒店。距离重庆国际博览中心20分钟，周边有兰亭新都汇大型商场，每日提供免费的全套早餐，免费接送机服务以及室内健身房。完善的设施深受客人的喜爱，距离轨道交通步行5分钟即到，重庆北站车程30分钟内。酒店为所有入住的客人提供免费的接送机、免费的洗衣机烘干机可使用、前厅24小时对客，增强您的入住体验。