To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(109)
Positive reviews(9)
Reviews with photos/video(1)
ZHAN
Grand Premier Two Double Room Non smoking
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
I am very enjoying about the dining service
Guest User
Grand Deluxe King Room Non smoking
Stayed in Sep 2024
Couples
40 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Comfortable and warm
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pjinger
Superior Room
Stayed in Apr 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 6, 2024
The location is excellent, and it is very convenient for shopping, eating and drinking; the room is clean and tidy, and is equipped with a relatively complete range of toiletries and slippers.
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Sep11_L
Deluxe King Room Non smoking
Stayed in Nov 2024
Couples
22 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Chicago's first choice, perfect
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🌺savannah🌺
Deluxe Two Double Room Non smoking
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Very good, very satisfied
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Guest User
Grand Deluxe Two Double Room Non smoking
Stayed in Aug 2023
Business travelers
1 review
4.5/5
Great
Posted on Sep 23, 2023
The room is very clean and the service is very good 👍
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Tujijichinuomi
Grand Deluxe King Room Non smoking
Stayed in Aug 2022
Other
14 review
4.0/5
Very Good
Posted on Nov 13, 2022
The service attitude at the front desk was extremely poor. We had confirmed a day in advance that we could check in a little earlier, but when we arrived, we were made to wait in the lobby for more than an hour. After checking out, I called and complained, and the result was nothing. I always chose the Peninsula when I came to Chicago, and there is a high probability that I will not choose this hotel again in the future.