Doubletree By Hilton Chengdu Riverside

Doubletree By Hilton Chengdu Riverside Reviews

Doubletree By Hilton Chengdu Riverside

No.266 Shabanqiao Rd, Chenghua Ave, Chenghua District, Chengdu, Sichuan, ChinaSee Hotel Details
Doubletree By Hilton Chengdu Riverside
Doubletree By Hilton Chengdu RiversideDoubletree By Hilton Chengdu RiversideDoubletree By Hilton Chengdu Riverside
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.6/10
Excellent
2516 review
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.7
Filter by:
Sort by:
All reviews(2516)
Positive reviews(2470)
Reviews with photos/video(386)
Friendly front desk staff(482)
Easy to get around(150)
Convenient for shopping(87)
Delicious breakfast(81)
Would stay again(67)
Close to metro(36)
Loved the night views(23)
Tasty restaurant(15)
Negative reviews(46)
Connor Royston
Elin 270° View Double Bed Room
Stayed in Nov 2024
Couples
24 review
6.5/10
Posted on Dec 28, 2024
I stayed for one night and it required a 500 RMB deposit. Unfortunately I had no friendly greeting upon check in not evening a good afternoon.
Response from Property: I appreciate your review of your recent experience at our hotel. I'm very sorry that had a disappointing experience with us and I have addressed these issues with our staff. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments.
Jason Kayle
King Deluxe Room High Floor
Stayed in Nov 2024
Business travelers
20 review
10.0/10
Outstanding
Posted on Dec 2, 2024
The location of this this hotel is amazing,walking distance to hundreds of restaurants that some to them opens 24/7,this hotel shares the building with a huge shopping mall,ez shopping everyday. The staffs were excellent in service.Special thanks to Lucy Wang,she navigated me within the area and that was absolute top service! I will never be tired of the food here,I love chengdu so much.
Response from Property: Thank you for choosing to stay with us at the DoubleTree by Hilton Chengdu Riverside. I am glad to hear that you enjoyed your stay and that Lucy Wang was so attentive to your needs. I will be sure to share your comments with her. Should your travels bring you back this way, I hope that you will stay with us again.
Erxcc
Twin Deluxe Room High Floor
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 19, 2025
10/10 no faults. Clean and comfy room, friendly staff. One of the best hotels I’ve stayed in.
Response from Property: Thank you for your recent stay at DoubleTree by Hilton Chengdu Riverside. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Kent
King Deluxe Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 11, 2025
Very clean and well maintained premise whilst hotel services are topnotch. Will visit again in future.
Response from Property: Thank you for your recent stay at DoubleTree by Hilton Chengdu Riverside. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Guest User
Twin Deluxe Room
Stayed in Nov 2024
Family
5 review
8.5/10
Very Good
Posted on Dec 16, 2024
Front desk Ryan and Knowknow are extremely helpful towards tourists, especially when we don’t have a China number. Stay was very comfortable and location was good and close to 东郊记忆。
Response from Property: Thank you for choosing to stay with us at the DoubleTree by Hilton Chengdu Riverside. I am glad to hear that you enjoyed your stay and that Ryan and Knowknow was so attentive to your needs. I will be sure to share your comments with them. Should your travels bring you back this way, I hope that you will stay with us again.
Anonymous User
King Deluxe Room
Stayed in Oct 2024
Solo travelers
65 review
10.0/10
Outstanding
Posted on Dec 1, 2024
The environment is great, though it’s not the “Hilton”, but the service can be proven to be five-stared.
Response from Property: Thank you for your recent stay at DoubleTree by Hilton Chengdu Riverside. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.
Guest User
King Deluxe Room
Stayed in Feb 2024
Business travelers
8 review
10.0/10
Outstanding
Posted on Mar 10, 2024
Very nice hotel, spacious and clean rooms, modern and fresh decoration, wide enough variety of food for breakfast. Located in a busy commercial area with plenty of shopping and dining nearby, a short walking distance from 东郊记忆 park area with a lot of cafes, galleries and creative design installations. Would happily choose to stay here again.
Response from Property: Thanks for staying here at the DoubleTree by Hilton Chengdu Riverside. We’re glad you had a taste of our warm, caring service .We know it’s the little things that make your stay more comfortable, We look forward to welcoming you back.
Anonymous User
Twin Deluxe Room
Stayed in Nov 2023
Travel with friends
9 review
10.0/10
Outstanding
Posted on Dec 19, 2023
Hotel was cleaned and staff is really friendly. The hotel is right beside a mall and walking distance to the metro. Pretty good stay!
Response from Property: Thanks for staying here at the DoubleTree by Hilton. We’re glad you had a taste of our warm, caring service (along with our at check in). We look forward to welcoming you back.
Guest User
King Deluxe Room
Stayed in Aug 2023
Family
3 review
9.0/10
Great
Posted on Oct 5, 2023
A little far from the city, other than that is ok
Response from Property: Thanks for staying here at the DoubleTree by Hilton Chengdu Riverside. We’re glad you had a taste of our warm, caring service .We know it’s the little things that make your stay more comfortable, We look forward to welcoming you back.
Wei Keong
King Deluxe Room
Stayed in Sep 2023
Family
25 review
9.0/10
Great
Posted on Oct 25, 2023
Overall experience is good.
Response from Property: Thanks for staying here at the DoubleTree by Hilton. We’re glad you had a taste of our warm, caring service (along with our at check in). We look forward to welcoming you back.
Guest User
King Deluxe Room High Floor
Stayed in Oct 2023
Business travelers
14 review
10.0/10
Outstanding
Posted on Nov 17, 2023
卫生：OK 环境：OK 服务：OK
Response from Property: 尊敬的賓客你好，感謝你選擇入住成都濱江希爾頓逸林酒店並且對於酒店住宿服務給予了良好的評價。感謝你能喜歡酒店熱情貼心的服務以及乾淨舒適的環境。你的支持是我們進步的動力，希望不久之後能與你再次相遇，祝你旅途順利，生活愉快！
Cici 1215
Twin Deluxe Room
Stayed in Feb 2024
Family
3 review
10.0/10
Outstanding
Posted on Apr 5, 2024
Goood:
Response from Property: 尊敬的賓客你好，感謝你選擇入住成都濱江希爾頓逸林酒店並且對於酒店住宿服務給予了良好的評價。你的支持是我們進步的動力，希望不久之後能與你再次相遇，祝你旅途順利，生活愉快！
Guest User
Twin Deluxe Room
Stayed in Apr 2025
Business travelers
7 review
10.0/10
Outstanding
Posted on May 13, 2025
Very nice hotel, good location, complete surrounding facilities, good room layout, square room type, good service staff attitude, welcome cookies are given upon check-in, all aspects are good, I will stay there next time, thank Lily for her enthusiasm and friendliness [strong].
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好！感謝您選擇入住成都濱江希爾頓逸林酒店並且對於酒店住宿服務給予了良好的評價！酒店位於東二環，毗鄰東郊記憶、龍湖濱江天街商場以及沙河城市公園，交通出行也非常的便捷。非常高興酒店房間採光和乾淨舒適的環境為你帶來了暖逸的入住體驗。我們也始終堅持真摯暖心、友善好客的品牌文化理念，用我們的服務讓客人有賓至如歸的感受，感謝您對酒店同事Lily的讚揚，我們會繼續保持我們的熱情。暖暖的逸林曲奇歡迎作為逸林標誌性的迎賓禮遇，開啟了您的暖心入住體驗。 熱心好客的員工，特別的CARE文化，及我們對創造友善暖心世界的堅定承諾都構成了逸林給予每一位賓客的待客之道。看到您説到會在下一次選擇我們的酒店，我們所有的團隊成員都十分期待與您的下次相遇！
Anonymous User
King Deluxe Room High Floor
Stayed in Apr 2025
Solo travelers
2 review
10.0/10
Outstanding
Posted on May 12, 2025
Facilities: The hotel is newly opened, the rooms are fully equipped, and there is a smart toilet. Hygiene: The bedding is clean and the big bed is comfortable to sleep on. Environment: Convenient transportation, there is a subway nearby. Service: The reception is warm and the service staff has a good attitude. I praise the receptionist Xiao Sun and took the initiative to apply for breakfast coupons.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好！衷心感謝您選擇入住成都濱江希爾頓逸林酒店，並抽出寶貴時間分享如此細緻的反饋！得知您對酒店設施、整潔的衞生環境以及便捷的地理位置感到滿意，我們倍感榮幸。為每一位客人提供舒適、現代的入住體驗，始終是我們努力的方向。更讓我們欣喜的是，您對前台服務團隊的熱情態度給予了認可！小孫和全體同事始終以客人的需求為先，您的表揚是對我們最大的鼓勵，我們定會將這份肯定傳達給小孫及團隊，持續傳遞貼心服務。真誠期待您的再次光臨！
Guest User
King Deluxe Room
Stayed in Apr 2025
Business travelers
5 review
10.0/10
Outstanding
Posted on May 11, 2025
This hotel provides an extremely comfortable accommodation experience. The room is clean and tidy, and the decoration is modern and elegant. The housekeeper Xiao Zhu is attentive, warm and friendly, making people feel at home. The hotel is conveniently located near many tourist attractions, which is very convenient for travel. The breakfast is rich in variety and delicious, and every day's journey starts here with vitality. It is definitely worth recommending to all friends!
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您選擇入住成都濱江希爾頓逸林酒店並花費寶貴時間分享如此細緻的入住體驗！得知您對房間的整潔度、現代裝飾風格，以及小朱管家的熱情服務感到滿意，我們倍感鼓舞。酒店始終以讓賓客有着賓至如歸的感受為目標，您的認可讓我們堅信這份堅持是值得的。更開心的是您喜歡我們的早餐和便利位置，而管家小朱貼心的服務能夠得到您的認可，讓我們感到自豪，暖心真摯、友善好客作為酒店的品牌文化，我們一直努力的踐行。期待下次為您預留一間窗景更美的房間，再嚐嚐我們新推出的特色菜品！衷心祝願您旅途處處有驚喜，隨時歡迎回家~