2-7F, No.68 Huaxing Main Street, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
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Hampton by Hilton Chengdu Chunxi Road Guest Reviews
4.7/5
Outstanding
8541 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(8541)
Positive reviews(8436)
Reviews with photos/video(1383)
Delicious breakfast(1522)
Friendly front desk staff(1391)
Easy to get around(654)
Convenient for shopping(349)
Tasty restaurant(239)
Tasty coffee(216)
Located downtown(203)
Luggage delivery service(64)
Negative reviews(105)
Kok Seng
Cozy Apartment (2 beds)
Stayed in Oct 2024
Solo travelers
1 review
4.5/5
Great
Posted on Nov 15, 2024
My second time staying at this hotel. Breakfast was adequate. Staffs were friendly. Location is excellent with eateries and shopping places nearby. Soundproofing is lacking, especially when your neighbouring rooms close their doors.
Response from Property: Dear Guest,Thank you for choosing to stay with us again and for sharing your feedback. We are delighted to hear that our staff maintained their friendly demeanor during your stay, and we appreciate your recognition of their efforts. The excellent location, with eateries and shopping places nearby, is indeed one of our key strengths, and we're glad it met your expectations.Regarding breakfast, we're pleased to know that you found it adequate. However, we are always striving to improve and innovate our breakfast offerings. Your feedback will be valuable in helping us enhance our menu to better suit our guests' tastes.We understand that the soundproofing in some rooms may not have met your standards, especially when neighboring rooms close their doors. Please accept our sincere apologies for any inconvenience this may have caused. We have taken note of your feedback and will work towards improving our room insulation to ensure a quieter and more comfortable stay for all our guests.Thank you once again for your valuable insights. We look forward to welcoming you back in the future and providing you with an even better experience.Warm regards,
Guest User
Business Apartment (Double bed)
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 27, 2024
Location is strategic and many eateries around here.. Tina is a friendly and helpful. We enjoyed our stay over here..
Response from Property: 親愛的賓客,非常感謝您對我們酒店的積極評價!得知您對我們的地理位置以及周邊豐富的餐飲選擇感到滿意,我們深感欣慰。地理位置的便利一直是我們的驕傲,我們也很高興能夠為您的旅途提供便利。同時,非常感謝您對Tina的認可。她的友好與樂於助人是我們團隊精神的體現,我們為有這樣優秀的員工而感到自豪。聽到您享受在這裏的時光,這正是我們工作的動力和追求。您的滿意是我們最大的榮幸,也是我們不斷進步的動力。我們期待在未來再次迎接您的光臨,繼續為您提供舒適、温馨的住宿體驗。再次感謝您的寶貴評價,祝您一切順利!
Qinyao
Business Apartment (Double bed)
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 25, 2024
Room is very clean and spacious, which for me is the most important aspect for a hotel. Location isn’t exactly ideal (about 10-15 minutes walk away from the nearest subway station and IFS building), but there are plenty of eateries nearby that are opened till late night. It is very convenient if you are hungry and looking for a late night supper. Convenience store is just underneath the hotel. They replenish yogurt drinks, bottled mineral water and snacks everyday. Highly recommended.
Response from Property: Dear Guest,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you found your room to be both clean and spacious – these are indeed cornerstone attributes that we strive to maintain for all our guests. Your satisfaction in this area means a great deal to us.Regarding the hotel's location, we understand that it may not be the most convenient in terms of proximity to the nearest subway station and IFS building. However, we're glad to know that the variety of nearby eateries, which stay open late into the night, compensated for this inconvenience. It's wonderful to hear that you found them to be a convenient option for a late-night supper.We're also pleased to note that the convenience store located just beneath the hotel met your needs, especially with its daily replenishment of yogurt drinks, bottled mineral water, and snacks. We strive to provide such amenities to ensure our guests' comfort and convenience during their stay.Thank you once again for your high recommendation. We look forward to welcoming you back whenever your travels bring you to our city. Until then, safe travels!Warm regards
Leow Weesiong
Cozy Apartment (2 beds)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 28, 2024
excellent location.
excellent service during our 4 nights stay
will definitely come back again.
Response from Property: "Thank you for your wonderful review! We're thrilled to hear that you found our hotel's location and service to be excellent during your four-night stay. Your satisfaction is our top priority, and we're delighted that you'll be coming back again. We look forward to welcoming you back soon and providing you with an even better experience!"
Julia369
Business Apartment (Double bed)
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Dec 4, 2024
We enjoyed our stay for sure.
It's a nice modern hotel.
Everything is provided. Walking distance to the shipping area and IFC.
Response from Property: Dear guests, thank you very much for your great review of our hotel, and we will continue to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming again, and have a great trip!
LIM BENG CHYE
Superior Apartment - 1-Room (1 living room)
Stayed in Oct 2024
Travel with friends
30 review
5.0/5
Outstanding
Posted on Nov 7, 2024
A very very nice room. Clean and big. The staff rendered great service and Lily was particularly helpful. Would stay again.
Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay in our "very very nice room." Your comments about the cleanliness and spaciousness are truly appreciated, as we strive to provide our guests with comfortable and inviting accommodations.We are also delighted to know that our staff, especially Lily, provided you with exceptional service. It's wonderful to hear that she was particularly helpful during your stay. Our team takes great pride in offering outstanding customer service, and it's always rewarding to receive positive feedback about their efforts.Your statement that you would stay again means a lot to us, and we look forward to welcoming you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you once again for choosing our hotel and for sharing your positive feedback. We hope to see you soon!Warm regards
Kai Yong
Superior Apartment - 1-Room (1 living room)
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The hotel was excellent in all aspects. Staff was super friendly and helpful. Got in early from Jiuzhaigou and they made available a held room. Room was very big and the bed was very comfortable. Breakfast has good variety and food was delicious.
Location is ideal, not too noisy area with lots of local food. If you like a drink with some local music, walk across the road to 民谣火塘. Walking distance to taikoolee and Chunxi Road. Can find any faults.
Response from Property: Dear Guest,Thank you so much for your wonderful review! We are delighted to hear that your experience at our hotel was excellent in all aspects. Our staff takes great pride in providing friendly and helpful service, and we're thrilled that they were able to accommodate your early arrival with a held room.We're glad that you enjoyed the spaciousness and comfort of your room, as well as the delicious and varied breakfast options. It's fantastic to know that our location was ideal for you, offering a quiet environment with easy access to local cuisine and attractions.We appreciate your recommendation of 民谣火塘 for a drink with local music, and we're pleased that you found our proximity to taikoolee and Chunxi Road convenient. Your satisfaction is our top priority, and it's reassuring to hear that you couldn't find any faults with your stay.Thank you once again for choosing our hotel and for sharing your positive feedback. We look forward to welcoming you back in the future!Warm regards
Alsi
Business Apartment (Double bed)
Stayed in Aug 2024
Family
15 review
4.0/5
Very Good
Posted on Sep 22, 2024
The hotel is at a location quite close to shopping street but you need to cross a big road to really reach it.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your honesty and understand your concerns regarding the proximity to the shopping street.We acknowledge that while our hotel is indeed located in close vicinity to the vibrant shopping street, the need to cross a busy road may have been an inconvenience for you. We sincerely apologize for any inconvenience this may have caused during your stay.We are constantly reviewing our location and amenities to ensure that we offer the best possible experience for our guests. We will take your feedback into consideration and explore ways to improve accessibility, such as providing shuttle services or clearer signage to make the crossing safer and more convenient.We hope that despite this minor inconvenience, you were still able to enjoy your stay and make the most of our other facilities and services. We are committed to delivering exceptional guest experiences, and your input helps us achieve that goal.Once again, thank you for your feedback. We look forward to welcoming you back to our hotel in the future, when we hope to exceed your expectations.Best regards
Dexplorer
Business Apartment - 1-Room (1 living room)
Stayed in Feb 2024
Family
5 review
4.7/5
Amazing
Posted on Mar 3, 2024
Very nice staff, especially Lady Tingting's service is enthusiastic, thank you. We visited Panda breeding center, Lady Tingting helped us for taxi and all related information. Thanks her support our plan worked very well and we enjoyed. Next time, I stay in this hotel as well.
Response from Property: Dear guests, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again
WONG
Apartment Suite (Double bed)
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Very strategic location,comfortable room and well service,highly recommended
Response from Property: Thank you very much for your positive comments about our hotel! We are delighted to hear that you were satisfied with all aspects of your stay. We would like to especially thank you for mentioning that Wang at the front desk provided excellent service. Her efforts and dedication are aimed at providing every guest with a warm and efficient service experience. We look forward to serving you again in the future and making every stay a pleasant journey for you. If you have any other suggestions or need further assistance, please don't hesitate to contact us. Wishing you a pleasant life!
Anonymous User
Cozy Apartment (2 beds)
Stayed in Jul 2024
Solo travelers
22 review
4.7/5
Amazing
Posted on Aug 12, 2024
The hotel is in a fabulous location and the staff are very friendly. The rooms are clean and comfortable. If I return to Chengdu, I will try to stay here again.
Response from Property: Thank you for choosing our hotel,we appreciate to your patronage.With your encouragement,we will make better.Hope to see you next time,we love having you here!
Guest User
King Guest Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Very good and wonderful stay. Would be staying here again the next time. Great experience!
D
Response from Property: We hope that every time you will be different on a wonderful trip! Huan Xiaopeng would like to express my heartfelt thanks to you for choosing Hampton by Hilton Chengdu Chunxi Road, and look forward to meeting you again, wishing you and your family good health, all the best, and a good mood every day~~
Guest User
Cozy Apartment (2 beds)
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Free laundry and clean rooms (housekeeping was great!!), the air conditioning also actually keeps the room cold which is hard to find…
Response from Property: Because it is intimate, it is comfortable, and seeing your sharing, Huan Xiaopeng is happy in his heart. It can bring a pleasant mood to your journey, and Huan Xiaopeng is very happy. O(∩_∩)O~ Thank you for your support and love to us. Huan Xiaopeng is looking forward to meeting you next time, you must remember our agreement~ Huan Xiaopeng is waiting for you here......
Guest User
Cozy Apartment (2 beds)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Stayed two nights at this hotel , brilliant service with very nice friendly staff. The restaurant breakfast is delicious too! Kids love the robot service, very cute & smart
Response from Property: Receiving the praise from our relatives, the tail of our front desk friends is going to rise to the sky, and we will also maintain the Hampton spirit of learning from F.A.C.T. and continue to provide high-quality services
Guest User
Business Apartment (Double bed)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
It was a good stay with good location and lots of shops surrounding the hotel. Room is nice and clean and cozy. Very good services by Jennie and Andy. Will return again
Response from Property: Happy to receive your praise ~ Your satisfaction is the driving force for us to move forward ~ "Friendliness, care" has always been our service pursuit, thank you and your family for our recognition, we will continue to use high standards to demand ourselves, continue to pursue progress, to bring guests the most comfortable experience, pleasant travel, we have never "changed", we are here waiting for you to "go home".