Atour Hotel(Chengdu Dufu Thatched Cottage Metro Station)

Atour Hotel(Chengdu Dufu Thatched Cottage Metro Station) Reviews

Atour Hotel(Chengdu Dufu Thatched Cottage Metro Station)

No.33 Qinghua Road, Qingyang District, Chengdu, Sichuan, 610000, ChinaView Hotel Details
Atour Hotel(Chengdu Dufu Thatched Cottage Metro Station)
Atour Hotel(Chengdu Dufu Thatched Cottage Metro Station)Atour Hotel(Chengdu Dufu Thatched Cottage Metro Station)Atour Hotel(Chengdu Dufu Thatched Cottage Metro Station)
Check available rooms for your travel dates
We Price Match
1 night

Atour Hotel(Chengdu Dufu Thatched Cottage Metro Station) Guest Reviews

4.7/5
Outstanding
1001 review
Verified reviews
Location4.6
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(1001)
Positive reviews(983)
Reviews with photos/video(89)
Delicious breakfast(112)
Easy to get around(77)
Quiet & comfortable(70)
Friendly front desk staff(70)
Perfect for business trips(31)
Close to metro(25)
Clean bedding(21)
Tasty restaurant(15)
Negative reviews(18)
Guest User
Elegant Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The room was clean, spacious and comfortable. Our room window was overlooking some noisy construction on the street, but the soundproofing was very effective. Breakfast buffet is the best we had in Chinese hotels, and so is the late night porridge snack. The staff was very helpful and kind to us. They helped us immediately with various questions. Near the hotel are Caotang North Road metro station, a very fine restaurant Chen Mapo Tofu, and Songxianqiao - antiques market. My most sincere recommendations!
Response from Property: Thank you very much for choosing Yaduo Hotel. Thank you for your five-point praise. Duoer also hopes to bring you a better experience! I wish you a happy life!
STEVEN MICHAEL
Elegant Room
Stayed in Jun 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Jul 16, 2023
To be fair, this hotel is at a disadvantage right now. Rail construction right in front of the entrance makes getting in and out, and finding the hotel a problem. The hotel is currently renovating their breakfast buffet, so it severely limited their amenities. It made sitting in the lobby/reading area unbearable with noise. It looked as if they may be completing the work within one week though. However, the hotel staff went above and beyond to help order and deliver breakfast to your room from McDonald's or KFC, though options for food were limited. The bed was amazing as with all Atour hotels. Minor
Response from Property: 很抱歉朵兒沒能給您一次滿意的體驗，也希望您給我們一個機會，讓朵兒把更好的服務帶去更多的客人，朵兒也期待與您的下次相遇，最後祝您生活愉快！事事順心！
Guest User
Elegant Room
Stayed in Jul 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Great stay!
Response from Property: 看到您的點評與認可朵兒激動萬分，朵兒總是酒店到哪裡，服務就到哪裡，給您好的體驗，是我們的基本的要求，讓您來了一次後想來第二次，是我們恆久的追求，感謝您對小朵們的支持，歡迎您下次再來
zxzx535521338
Superior Room (2 beds)
Stayed in Aug 2024
Travel with friends
7 review
4.2/5
Very Good
Posted on Sep 14, 2024
The hotel is right next to the scenic spot, only a 4-5 minute walk away. The room and bathroom are very large, and there is a sunroom-like skylight that can be blocked by extending the blinds via the remote control. But I have to complain about two points: 1. The windows are very high. People under 1.8 meters must stand on a chair to open and close the windows, which is very inhumane. It would be troublesome if there are elderly people! 2. The sink in the room is outside, which is okay. The key is why did you make the faucet so low? It's almost touching the pool. To boil water, the kettle has to be stretched diagonally to catch the water. It's also very easy to splash the water outside. Can't you make it higher?
Original TextTranslated by Google
Response from Property: We regret that we did not meet your expectations and please allow us to express our sincerest apologies to you. Duoer will continue to work hard where she has not done well. If you have any questions during your stay, you can contact us. Duoer is also trying its best to solve the problem for you. We sincerely apologize to you again.
Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Facilities: very good Hygiene: very good Environment: very good The service was excellent
Original TextTranslated by Google
Response from Property: I am very excited to see your review and recognition of Duoer. Duoer always provides the best service wherever the hotel is. Giving you a good experience is our basic requirement. It makes you want to come again after coming once. Our long-lasting pursuit, thank you for your support to Xiaoduo, and welcome you to come again next time.
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Late night porridge arrived: delicious Hygiene: clean The service was excellent
Original TextTranslated by Google
Response from Property: I am very excited to see your review and recognition of Duoer. Duoer always provides the best service wherever the hotel is. Giving you a good experience is our basic requirement. It makes you want to come again after you come once. Our long-term pursuit, thank you for your support to Xiaoduo, welcome you to come again next time
Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Family
6 review
3.7/5
Posted on Sep 12, 2024
There is a subway building nearby, which is quite noisy, but it is quite quiet at night. The bedding is relatively soft, clean and comfortable The laundry room is good, the customer service will help organize it, just write a label, you don’t have to stare at it all the time, like it Good breakfast Service is also good The location is good. It is convenient to go to the thatched cottage and do sightseeing. Disadvantages: The room smells of cigarette smoke and the bath water is not very big
Original TextTranslated by Google
Response from Property: We regret that we did not meet your expectations and please allow us to express our sincerest apologies to you. Duoer will continue to work hard where she has not done well. If you have any questions during your stay, you can contact us. Duoer is also trying its best to solve the problem for you. We sincerely apologize to you again.
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Facilities: new Health: good Environment: good Service: attentive
Original TextTranslated by Google
Response from Property: I am very excited to see your review and recognition of Duoer. Duoer always provides the best service wherever the hotel is. Giving you a good experience is our basic requirement. It makes you want to come again after you come once. Our long-term pursuit, thank you for your support to Xiaoduo, welcome you to come again next time
Anny
Elegant Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Satisfied with the room, attentive service, very good 👍 Convenient to do laundry
Original TextTranslated by Google
Response from Property: I am very excited to see your review and recognition of Duoer. Duoer always provides the same service wherever the hotel is. Giving you a good experience is our basic requirement. It makes you want to come again after coming once. Our long-term pursuit, thank you for your support to Xiaoduo, welcome you to come again next time
Guest User
Superior Double Room
Stayed in Aug 2023
Family
3 review
1.0/5
Posted on Oct 3, 2023
I stayed here during the National Day trip. It was so-so. I had heard about Atour for a long time, so I gave it a try this time. The windows are similar to skylights and the decoration is a bit old, but the price is not cheap. At this time, the subway was being built at the door. It's just that the breakfast was better than the hotels of similar price that I stayed in later.
Original TextTranslated by Google
Response from Property: Dear Duoyou: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Wangyangzhongdexiaochuan
Guestroom (2 Beds)
Stayed in Dec 2022
Family
32 review
2.0/5
Posted on Feb 1, 2023
well! Every time I go out, most of them stay at Atour, but this Atour is a bit disappointing. Maybe it's because of the subway construction at the door. The smell is stinky as soon as you enter the lobby, and the smell of sewer hits your face. The breakfast room is still there. On the first floor, there are few types of dishes and the environment is poor, making it impossible to dine. The room was too ordinary, not at all the quality of Atour. I was given a room at the end of the corridor at the beginning. The air conditioner was still broken and the room smelled bad. Fortunately, the service of the waiter was quite good and the service attitude was good. They immediately coordinated to change the room and gave me four glasses of milk. I barely stayed for one night and checked out early the next morning. This Yaduo is a huge disappointment! It’s too hard for the service staff to give you thumbs up for your service.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for staying at Atour Hotel Chengdu Du Fu Caotang Subway Station. We apologize for the inconvenience caused to you due to the subway construction in front of the hotel. We will also inform guests in advance before check-in. The hotel's breakfast is served in accordance with Atour's standards. We are also very grateful for your valuable opinions. We will continue to update our dishes in the future and do our best to satisfy our guests. Considering that the subway is being built in front of the hotel, we also give priority to arranging quiet rooms for guests on the inside. The setting temperature of the air conditioners in the rooms is normal hot air. We also immediately reported the air conditioner issues you mentioned to the engineering side, and they were all taken care of on the same day. Sorry, I would like to express my sincere apologies to you again. I hope you will have a different experience next time you stay. Thank you again for choosing Atour!
Guest User
Superior Double Room
Stayed in Jun 2023
Couples
2 review
2.5/5
Posted on Jul 24, 2023
I felt like I was staying in a hotel that was not even as good as home. It's just a joke on me. Hygiene is very problematic, the window sill and table are dusty, and the water stains on the sink have not been cleaned at all. Won't come again
Original TextTranslated by Google
Response from Property: Dear Duoyou: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Guest User
Superior Double Room
Stayed in Jun 2023
Family
1 review
1.5/5
Posted on Jul 25, 2023
It's really not that good. There is a subway in front of the hotel, which completely blocks the hotel lobby. The first room I was given smelled like paint. I changed to another room on the top floor. It was very noisy and buzzing. It was said to be the air conditioner on the top of the building. , it is too unfriendly to people who sleep lightly. I asked the front desk for a solution and told me to use the earplugs provided by the hotel. I was not used to it. I was not used to it. Later, I was told that I could change the room the next day, but the next day I was told that I could change the room. I was told that there was no way to change, but I really accepted it. I stayed there for three days and didn’t sleep much for three nights.
Original TextTranslated by Google
Response from Property: Dear Duoyou: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Anonymous User
Superior Room (2 beds)
Stayed in Jun 2023
Family
3 review
1.0/5
Posted on Sep 20, 2023
Very bad experience. No breakfast. The restaurant has been under renovation. The sound is very noisy. The room is very cramped and the windows are very dirty. I didn’t expect that for a price of 500 or 600 in Chengdu, I can only live in a place worse than Motel 168. The intersection is always Especially bad experience during road construction. Extremely disappointed in Yaduo and will never come again
Original TextTranslated by Google
Response from Property: Dear Duoyou: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Guest User
Elegant Room
Stayed in Aug 2023
Family
37 review
1.0/5
Posted on Oct 3, 2023
Not cost-effective, the room is very small, not worth the price
Original TextTranslated by Google
Response from Property: Dear Duoyou: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.