Shilla Stay Dongtan - Samsung Digital City Reviews
Shilla Stay Dongtan - Samsung Digital City
161 Nojak-ro, Hwaseong-si, Gyeonggi-do, 18454, South KoreaView Hotel Details
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Shilla Stay Dongtan - Samsung Digital City Guest Reviews
4.6/5
Great
166 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.5
Cleanliness4.7
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All reviews(166)
Positive reviews(165)
Reviews with photos/video(35)
Awesome stay(39)
Clean and tidy(35)
Great service(25)
Awesome rooms(18)
Convenient location(12)
Delicious breakfast(6)
Easy to get around(6)
Close to airport(5)
Negative reviews(1)
강아지야
Standard Twin Room
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The hotels is nice and quiet and it's nice 👍🏻 so to good for you
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Dongtan, Shilla Stay
Guest User
standard twin room with park view
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Front desk service are great! Very clean, I love central downtown Dongtan. Fun places to walking around and many places to eat @ have good time💖
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Dongtan, Shilla Stay
Guest User
Deluxe Twin City View
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
It was a good to stay there.
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Dongtan, Shilla Stay
Guest User
Deluxe Double Room with Park View
Stayed in Jan 2023
Business travelers
2 review
4.2/5
Very Good
Posted on Jan 5, 2023
Considering the price, the facility was not best. For example, it does not provide Netflix or other VOD services.
It has not a bidet.
It gave only a bottle of complimentary water.
It's stuffy because the room is so small.
In spite of all for these, the building and rooms are very clean and brand new.
Anonymous User
Standard Double Room
Stayed in Oct 2022
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 31, 2022
The staff are very friendly and provide prompt help. Also the amenities and lobby area are great!
RainPoring
Deluxe Double Room with Park View
Stayed in Mar 2023
Solo travelers
14 review
4.7/5
Amazing
Posted on Mar 20, 2023
Located across the street from the closest airport bus stop. Rooms aren’t as modern as other hotels in the area but the bed was very comfortable and no loud noises to be concerned with after hours.
Check in and check out were very easy. There is also an express check out drop box if you don’t want to interact with anyone.
Guest User
Standard Double Room
Stayed in Sep 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 23, 2022
The staff are very friendly and provide assistance promptly. It's nice experience of staying at Shilla Stay Dongtan.
Hillary Park
Deluxe Double Room with City View
Stayed in Mar 2022
Family
5 review
4.5/5
Great
Posted on Mar 28, 2022
Overall, the hotel room was nice and clean.
No unpleasant smell.
However, the fridge looked like it needed to be cleaned, as the mildew was growing inside.
The room size was perfect for 2 people.
The city view was very nice.
The staff were courteous.
I saw that other people commented about slow elevators, but it didn’t feel slow to me. I actually didn’t mind that much.
Tiger Park
Deluxe Double Room with City View
Stayed in Sep 2024
Business travelers
27 review
4.5/5
Great
Posted on Oct 1, 2024
The TV in the hotel is too small. There is no plug adapter! Most motels have plug adapters! The five-star hotel does not have one! On the contrary, the facilities in the motel are better!
Original TextTranslated by Google
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Scott Lee, General Manager Dongtan, Shilla Stay
Guest User
Standard Double Room
Stayed in Aug 2024
Business travelers
1 review
4.1/5
Very Good
Posted on Aug 31, 2024
No service
The hygiene is not in place
The hotel design is simple and elegant
Business travel with a price of around 500-600 is worth considering, but it is not worth it if the price is higher..
Original TextTranslated by Google
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm concern towards Shilla Stay. For future excellence in our services, we are consulting with the concerned team about the Room cleaning, Hotel design, Room rate that you mentioned. All your suggestions will be treated as valuable information for further improvements in our customer services. We promise to serve you better in the future. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Scott Lee, General Manager Dongtan, Shilla Stay
Guest User
standard double room with park view
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The hotel facilities and services were all not bad. One thing that was disappointing was the eating and drinking part, and it seems like more care needs to be taken to manage the condition of the food.
Original TextTranslated by Google
Response from Property: 저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다.말씀주신 소음문제가 있었음에도 불구하고 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 의견에 대해 세심하게 검토하여 더욱 개선된 모습으로 앞으로 더욱 나은 서비스를 제공해 드릴 것을 약속드리겠습니다.또한 바쁘신중에도 귀중한 시간을 내주시어 남겨주신 내용은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 동탄총지배인 이천홍 드림
Guest User
standard twin room with park view
Stayed in Oct 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The floor of the room is very clean and the bed is very comfortable. The hotel design is exquisite and the front desk guy is very polite in Chinese. Anyway, this price is much better than Beijing, Shanghai and Guangzhou
Original TextTranslated by Google
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Dongtan, Shilla Stay
Suifeng(금평)
Deluxe Double Room with Park View
Stayed in Sep 2024
Business travelers
9 review
3.5/5
Posted on Oct 6, 2024
Everything else is good, except that the cleaning is too slow. During my stay, sometimes the cleaning came at 4:30 pm, and there were not enough sheets and quilt covers. They explained it to me at the time, but a hotel can't even provide the most basic number of sheets. Oh ~ the experience is very bad
Original TextTranslated by Google
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to read your comments about our hotel’s cleaning service. On the other hand, we fully understand your mentioning comments and have already forwarded your complaint to the concerned team. By training and managing our staff thoroughly, we will make sure you will not experience the same inconvenience. We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Dongtan, Shilla Stay
New sugar
Deluxe Double Room with City View
Stayed in Mar 2024
Family
13 review
3.5/5
Posted on Mar 17, 2024
What was requested in advance was not fulfilled properly.
When the staff enters the hotel room, they put on their shoes.
Instructions on how to use the requested product were not sufficiently provided.
The limousine stops right in front, so it’s convenient.
Original TextTranslated by Google
Response from Property: ear Valued CustomerFirst of all, we would like to express our sincere thanks for your warm comments about Shilla Stay.We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay.As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.
변예림
standard double room with park view
Stayed in Feb 2024
Couples
4 review
4.7/5
Amazing
Posted on Feb 12, 2024
It was my first visit, and overall I felt it was clean. The bedding was comfortable so I was able to rest well! I liked that there were many restaurants nearby and that parking was convenient, so I think I will visit again the next time I come to Dongtan!