Yingshang Hotel (Shenzhen East Railway Station buji Subway Station) Guest Reviews
4.3/5
567 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(567)
Positive reviews(532)
Reviews with photos/video(124)
Easy to get around(73)
Friendly front desk staff(71)
Convenient location(57)
Many amenities(24)
Close to metro(24)
Classy environment(23)
Good Internet(5)
Stayed multiple times(4)
Negative reviews(35)
Guest User
Business Preferred Double Bed Room
Stayed in Oct 2024
Travel with friends
37 review
4.2/5
Very Good
Posted on Nov 26, 2024
The hotel is just next to the Shenzhen East railway station and within 5 minutes' walk from the metro station. Room is clean and tidy.
Response from Property: Dear guest,Thank you so much for your kind review and for choosing our hotel. We are delighted to hear that you found our location convenient, being close to Shenzhen East railway station and within a short walking distance from the metro station. It's also great to know that you were satisfied with the cleanliness and tidiness of the room. We strive to provide our guests with a comfortable and pleasant stay, and your positive feedback is a great encouragement to us. We look forward to welcoming you back in the future.Best regards,Hotel Management
Ebrahim Al Yamani
Superior Room (Tatami)
Stayed in Oct 2024
Business travelers
1 review
2.7/5
Posted on Nov 14, 2024
The staff couldn’t communicate and was very unhelpful. They had no knowledge of the local area either.
Response from Property: 尊敬的客人,非常感謝您抽出寶貴的時間對您在酒店的入住體驗進行分享。對於您在入 住期間所遇到的問題我們表示抱歉,我們也已經就此與相關部門溝通,徹查事情經過。 酒店會進行再培訓並確保同類的問題不會發生。我們會不斷致力於完善每一個細節,期 待您的下次光臨!
AlexChu82
Superior Room (Tatami)
Stayed in Mar 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Apr 27, 2024
Nice &clean for solo travellers, easy find good local foods just outside opposite the hotel, besides the MRT Station just 5 min walk,
Response from Property: Thank you very much for your review. It is a pity that we did not get your five-point praise. Thank you for staying at Yingshang Hotel and giving us feedback on your stay. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so as to make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome you to come again!
AJD
Business Preferred Double Bed Room
Stayed in Dec 2024
Solo travelers
13 review
4.5/5
Great
Posted on Jan 24, 2025
Near Buji station. There are a lot of restaurants nearby.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
gg k
Business Preferred Double Bed Room
Stayed in Dec 2023
Solo travelers
1 review
3.7/5
Posted on Feb 10, 2024
The hotel is nice and very affordable. Convenient location. Lots of eateries nearby. But there's no fridge in the room.
Response from Property: Dear guest, thank you very much for your favorable comments on the hotel's affordable price, geographical location, and the many restaurants around it. We are very sorry that your room did not have a refrigerator. We sincerely hope to contact you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome you to visit again!
very comfortable bed
Superior Room (Tatami)
Stayed in May 2024
Business travelers
9 review
4.0/5
Very Good
Posted on Jun 28, 2024
good location, lots of nice food, got the dumplings I love. good cold aircon, just what a 33 degree night needed.
Response from Property: Thank you very much for your review. It is a pity that we did not get your five-point praise. Thank you for staying at Yingshang Hotel and giving us feedback on your stay. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so as to make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome you to come again!
One n Only
Business Preferred Double Bed Room
Stayed in Sep 2023
Solo travelers
178 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Nice clean hotel, nearby many shops and restaurants, good stay ! 3 or 4 subways lines just across the road, perfect !
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Axx. KK
Superior Room (Tatami)
Stayed in Apr 2023
Couples
1 review
4.0/5
Very Good
Posted on Jul 9, 2023
I like this place, I booked it, I think it's near the sky train station, it's actually close but I haven't been there before so I don't know which way to go, I'm Thai of course I didn't know the way my boyfriend is Chinese he didn't know too , It would be great to describe the trip in more detail, This hotel is near restaurants, shopping areas, nice and clean areas,, The power outlet is good, I don't need to prepare the plug myself at all
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Business Preferred Double Bed Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2025
A hotel I often stay in. The front desk lady Zhou has a very good service attitude. There are many wild restaurants nearby. High cost performance
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Preferred Double Bed Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2025
The hotel environment is good, the room is clean and hygienic. The service attitude of Ms. Li at the front desk is excellent. It is also very convenient to go out and take a taxi. It is very convenient to take the bus. I will choose this hotel next time I come to Shenzhen
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Preferred Double Bed Room
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 17, 2025
Convenient transportation, takeaway can be delivered to the floor, Miss Zhou at the front desk has a good service attitude. A very good hotel
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Welcome Business Double Bed Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Very good, comfortable environment, dry and wet separation in the bathroom, and 2 free bottles of mineral water in the room. Zhou
_,
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Room (Tatami)
Stayed in Feb 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 10, 2025
The facilities and equipment are complete, the hotel is clean and sanitary, the bedding is very comfortable, and Miss Zhou at the front desk also helped with the luggage. The service was considerate and cost-effective!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Welcome Business Twin Room
Stayed in Jan 2025
Business travelers
14 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The room is very clean, well-equipped, convenient transportation, and Miss Zhou has a good service attitude~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Business Preferred Double Bed Room
Stayed in Jan 2025
Couples
6 review
3.0/5
Posted on Feb 19, 2025
I booked a superior tatami room. Upon entering the room, there was a strong smell of cigarettes and dust. The window could not be opened, the mattress was dented, there was no wi-fi, and the light was broken... I reported it to the front desk, and they said they would send someone to repair the wi-fi, but it couldn't be repaired. I asked to change rooms, but they said it would cost an extra 30 yuan. Because it was a business-selected room, there was a tatami on the 5th floor, and I couldn't share the same floor with my friends. In addition, there was no access control on the fifth floor. The e-sports hotel was next door, which was very dangerous and noisy. The lack of wi-fi and the broken light were the hotel's problems, but I still couldn't change to other rooms on the same floor. The platform's business-selected room was the same price as my tatami room, and they refused to change it with me no matter what. It took more than 40 minutes, which wasted my time. I still hadn't eaten dinner, so I contacted the platform to help me cancel the order and re-order, but after the cancellation of the order, the price of the room immediately increased to more than 300 yuan, which was a bit excessive... Everyone must pay attention when booking a room, the price keeps changing. Also, isn’t smoking already banned indoors in China? There are still ashtrays in the room, which makes the room smell like cigarettes, and there are cigarette butts everywhere on the floor. It is said that there is an access control, but the 5th floor is an e-sports hotel, and other people can come in and out and deliver food. The access control to the stairs on the 4th floor is fake, and people can come in and out freely. The biggest problem was the lack of cleanliness in the room. The countertops and chairs were dirty, and I woke up with big blisters. The advantage is that it is close to Shenzhen East Station and there are many restaurants downstairs. But it's a bit noisy near the roadside, and there are roosters crowing at around 3:00 in the morning. I don't know if they are raised by the restaurant next door, but they keep crowing until dawn. Light sleepers should consider this carefully. Will not stay again.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您抽出寶貴的時間對您在酒店的入住體驗進行分享。對於您在入 住期間所遇到的問題我們表示抱歉,我們也已經就此與相關部門溝通,徹查事情經過。 酒店會進行再培訓並確保同類的問題不會發生。我們會不斷致力於完善每一個細節,期 待您的下次光臨!