Chaozhou Shangyin Hostel (Pai Fang Street Ngee On Branch) Reviews

Response from Property: Dear guest, thank you very much for your good review! Our homestay is located in the ancient city, in a prime location, close to many attractions. In terms of service and hygiene, we always try our best to be meticulous and strive to bring the best experience to every guest. Your satisfaction is our greatest wish, we look forward to seeing you again

Response from Property: Dear guest, thank you very much for your review. Shangyin B&B is committed to creating a smart and modern hotel hidden in the bustling city. Regarding your feedback, we will further strengthen our guest room hygiene SOP. We hope that you will have the opportunity to stay at Shangyin B&B again next time. Thank you very much for your support to us. Encouragement and advice!

Response from Property: Dear guest, thank you very much for your recognition of our B&B and your valuable opinions. We will handle the issue you mentioned immediately. Thank you for your stay. Welcome to visit us next time.

Response from Property: 親愛的卜女士，非常感謝您那麼勤奮地為我們留下這條差評。首先客棧位於潮州古城的範圍內，是沒有自有的停車場的，這一點我們在攜程上已明確標註。其次，客棧是沒有24小時前台的，前台每天晚上八點就下班，這一點也在攜程有明顯的標註及公示。您下單的時候不看清楚我們民宿已公示的訊息，反倒怪起民宿停車不方便沒有前台，是否有點自討苦吃呢？尚隱民宿位於古城範圍，毗鄰牌坊街，比較適合不開車的客人入住，步行去各個景點及小吃街十分方便，至於您這種尊貴的客人，相信五星級酒店會更加適合您哈。

Response from Property: Every comment is a touch of emotion, every good comment is an excitement, thank you very much for your recognition, the store wishes you a happy life

Response from Property: Yes, yes, although it is not in Paifang Street, it is only a 3-minute walk from Paifang Street, and it is close to Xima Road, Yi'an Road, and Kaiyuan Road. It is very convenient for eating, drinking, and having fun.

Response from Property: Dear guest, thank you very much for your valuable review! We are deeply sorry for the inconvenience caused by the lack of curtains or doors in the shower room and have made this feedback a focus for improvement. I'm glad to know that you are satisfied with the location of the B&B, the surrounding food, the newness of the facilities and the comfort of the mattress. We are committed to providing a better accommodation experience and hope to have a better opportunity to serve you and leave you with good memories next time. Looking forward to your visit again!

Response from Property: Dear guest, hello! Hello! First of all, thank you very much for choosing our boutique B&B as your travel destination and taking the time to leave us such detailed feedback. We are very pleased and encouraged by your positive review; however, we are deeply sorry and deeply guilty about the issues you mentioned in your negative review. Regarding the door lock problem, we immediately inspected all door locks and strengthened daily inspections to avoid this problem from happening again; we have absolutely zero tolerance for sanitation issues, and we have dealt with the sanitation team seriously and retrained to ensure that every Every corner can meet high standards of hygiene; in response to the mosquito problem, we have immediately contacted a professional pest control company to conduct a comprehensive disinfection treatment of the B&B, and will establish a long-term pest monitoring mechanism to ensure that guests can stay in a clean environment. , rest in a comfortable environment. We sincerely apologize for the inconvenience caused to you and promise to do our best to improve our service quality and accommodation environment. We very much look forward to your visit again, which will give us the opportunity to demonstrate our changes and progress with practical actions.

Response from Property: Dear guest, thank you very much for your affirmation of us! Our homestay is located in the ancient city, in a prime location, close to many attractions. In terms of service and hygiene, we always try our best to be meticulous and strive to bring the best experience to every guest. We have rectified the problem you mentioned immediately. Each room is equipped with floor towels for stepping on, and each room also has signs indicating when loud noises are prohibited from night to morning. Your satisfaction is our greatest wish, and we look forward to seeing you again.

Response from Property: Hello! First of all, thank you sincerely for choosing to stay at our B&B and taking time out of your busy schedule to leave us your valuable comments. Regarding the stuffiness in the room and the cooling effect of the air conditioner, we have immediately carried out a comprehensive inspection and maintenance of the air conditioning system in the room. At the same time, we will also increase the ventilation facilities in the room. Regarding the issue of the automatic opening and closing of the toilet being too sensitive, we understand that this has caused you inconvenience. We will contact the supplier to discuss whether there are software upgrades or settings adjustments to resolve this issue. At the same time, we will also strengthen employee training to ensure that guests can proactively remind and explain how to use this automated function when they check in. As for the issue of bed frame design, we will immediately adjust the height and edge design of the bed frame to ensure that all guests can enjoy a safe and comfortable stay. At the same time, we will also add corresponding safety tips in the room to remind guests with children or the elderly to pay attention to the edge of the bed frame. Thanks again for your feedback and support! We sincerely invite you to visit our B&B again when you have the opportunity in the future to experience our constantly improving and improving service quality.

Response from Property: 尊敬的客人，非常感謝您的好評！我們民宿坐落於古城內，地處黃金地帶，周邊距諸多景點很近。在服務與衞生方面，我們始終竭盡全力做到精細化，力求為每一位客人帶來最佳體驗。您的滿意就是我們最大的心願，期待您再次光臨

Response from Property: 尊敬的客人，非常感謝您的好評！我們民宿坐落於古城內，地處黃金地帶，周邊距諸多景點很近。在服務與衞生方面，我們始終竭盡全力做到精細化，力求為每一位客人帶來最佳體驗。您的滿意就是我們最大的心願，期待您再次光臨

Response from Property: 尊敬的客人，非常感謝您的好評！我們民宿坐落於古城內，地處黃金地帶，周邊距諸多景點很近。在服務與衞生方面，我們始終竭盡全力做到精細化，力求為每一位客人帶來最佳體驗。您的滿意就是我們最大的心願，期待您再次光臨

Response from Property: 謝謝您對我們民宿的喜愛，歡迎下次光臨