Langham Place Changsha Reviews

We stayed here for 3 night, first night the room were good, buat aircon not work well...The staff changed to Suite room..Big Room and super.comfort..My daughter were very happy stay at Langham

Appreciation to Ms Sarai CHANG 張思逸 We family of 4 stayed there for 2 nights as first part of the X’mas trip to Changsha. Trip.com package was so amusing that, apart from breakfast, the stay included 2 complimentary tickets to Happy Snow Park 歡樂雪域, 5 mins walk from the hotel. While we were puzzled and felt helpless at the hotel front desk about the inability to redeem the free tickets due to the fact that we did not possess China Identity Card (which were needed to redeem and activate the tickets), we were lucky to have Sarai’s patience and effectiveness in coordinating with the Snow Park to sort things out smoothly. She was so caring and responsible that she kept following us up via WeChat to ensure things went alright. I would say the great hospitality from her made a very good first impression of not only Langham Place Hotel, but also Changsha overall. We had a great time at the Snow Park and an enjoyable stay, it could not be without her assistance. Thanks again Sarai and Langham Place!

设施：room is big and bed is comfortable but winter cannot set air con. temp inside the room ; very hot 卫生：clean 环境：very close to the snow park, walking distance 2 mins; and they have buggy to send to the ocean park 服务：front office service very good, they offer tickets purchase tips; buggy service to the park etc

Lovely hotel with great facilities, walking distance to the snow and water parks, breakfast was great, hotel swimming pool was nice, children's play area was good too.

Very friendly hotel staff! location is very close to the surrounding amusement parks and the subway station.

Nice hotel, high quality facilities, all very clean and staff was super friendly. The only drawback was the room temperature because even though it was november, sun was very strong and room was very hot inside (27º) and the aircon was not working, we ask for it and they did not switch it on because they said it was november and yet, the room was too hot to enjoy our stay. I hope they can improve such point. Thank you.

The room is good, and beautiful views could be seen from the windows. We have had a good time, thank staff Oliver's help, by the way.

Nice to stay for go water park and film town side of it . Very kids friendly. Not far park and lake. Breakfast god for foreigners. Room big and clean.

very good

It was my first time staying at Langham Place Dawangshan, and the overall experience was much better than I expected. Facilities: Although it has been open for several years, the equipment maintenance is relatively reliable. I did not find any maintenance problems. Hygiene: The hygienic conditions are good. The different locations of the hotel are very clean, and the cleaning in the room is also very careful. Service: The front desk service is very professional, and will understand the needs of guests to recommend room types and arrange rooms. Other concierge services and restaurant services are also good, very patient and enthusiastic. It’s just that the service of the fitness center on the 5th floor needs to be strengthened. There was no one to guide me on the 5th floor, and after finding someone to ask, I still couldn’t find where the gym is...

The room is large and soundproof. It is a five-star hotel. The hotel is close to the subway station and convenient to the city center. If you bring your children to Changsha, I would definitely recommend it. And there is no price increase during the Spring Festival.

The environment and service are very good, and the room was upgraded for free. I encountered two fireworks at night, which was an unforgettable journey. However, the air conditioner did not turn on the compressor in winter, so the room was a bit hot.

The front desk and room service staff are very friendly. As soon as you enter the room, you can see the fruit on the table. The hospitality is very considerate. The room is clean and tidy, the air conditioning temperature is stable, and the elevator is stable when going up and down. The breakfast is also rich and tastes good.

Environment: Clean and tidy👍 Service: The front desk lady is very nice and takes the initiative to deliver the luggage to the room Hygiene: The room is cleaned every day Facilities: The swimming pool is very good and the water temperature is suitable. My family and children like it very much. There is a happy snow area next to it.