Leonardo Hotel Zurich Airport Reviews

Location close to airport, it’s very good.  Unfortunately the service at the bar was not good, coz of lots of customers and only 1 staff.  Previously was better experience, can happen.  I can recommend the hotel

1km away from airport and one could chose to walk or take a bus from airport terminal to the hotel. Room is of reasonable size and well renovated with all supplies and amenities adequately supplied. Buffet breakfast is decent with good varieties of cold and hot dishes. Recommended for those who arrived late or planning for an early flight

The best hotel with reasonable price so much of comfort. Friendly receptionist and very helpful. I stayed for 3days only yet they recognized me. That is outstanding for me and above expectation because they are entertaining a lot of guest daily. Keep up the good job. I'd really appreciate it!

kind and clean we took a bus to gy there. they booked the limousine to the airport, but it was a little bit different price we pay.

The location is very good because near the airport

No soap, hand washing, shampoo, teeth brush, comb, air conditioner here. It seems like airbnb rather than a hotel! I wont stay here again.

Wait for too long to get the meal comes

It was ok, aircondition difficult to use, take time to make TV working, no soap, no slippers, it is too expensive for such kind of level i noticed. Would say it is 2.5 out of 5 in rating. Do not think i will stay there again

Easy check in and nice location

Great location near the airport. Unfriendly front desk. Housekeeping are lovely. No adaptor for Asia countries.

Facility and location are great. service is also nice! Will definitely want to stay again next time.

Worse hotel experience. Terrible service. Took half an hour to check in as if it is the first day the reception lady at work. Room came with no toiletry, no shampoo, no shower gel, no toothbrush etc. Reception lady admit it’s the hotel’s mistake but refuses to send the missing items to my room. Asked us to walk down to get it from her. Car park entrance designed with no attention to detail; somehow the entrance is unnecessarily tight. Beware if you are arriving in a large car. This hotel is a joke. Never again.

Everything perfect besides there was no internet in the hotel! When we asked at the reception, the guy simple said "I don't know, I have a WiFi here". It's interesting to know where he got the WiFi from, when even at the reception the network didn't work! At least be honest and say there are problems!!! For lying the customers, I give you the lowest level for service!

Lacked european plugs in the room, which was really annoying, but was overall a comfortable stay and service was efficient. Was a bit further from the airport than i realised though, and its a 20 minute hike, if you dont have the cash for the bus and dont want to pay through your nose for the taxi