Floor 27-38, Building T4, Xiangjiang FFC Center, 112 Chazi Shandong Road, Yuelu District, Changsha, Hunan, ChinaView Hotel Details
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Ascott Xiangjiang FFC Changsha Guest Reviews
4.7/5
Outstanding
1350 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1350)
Positive reviews(1328)
Reviews with photos/video(424)
Friendly front desk staff(145)
Easy to get around(140)
Large rooms(111)
Convenient for shopping(110)
Many amenities(90)
Close to metro(86)
Perfect for kids(62)
Awesome kitchen(25)
Negative reviews(22)
Lazza10
Deluxe Single Apartment
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Ascott Xiangjiang FFC in Changsha exceeded all expectations, offering a truly luxurious stay in the heart of the vibrant Xiangjiang district. The room was absolutely exceptional—spacious, impeccably clean, and beautifully designed, with every detail thoughtfully arranged for maximum comfort. The staff went above and beyond, providing top-tier service with a warm, welcoming attitude, and the amenities, from the well-equipped gym to the delicious breakfast options, were outstanding. It’s the perfect place to stay when visiting Changsha, and I couldn’t recommend it more highly!
Response from Property: Dear Guest, it is appreciate for your kindly comments. Every trace of the needs of the guests is the direction of our sincere efforts. We will work harder to create a five-star level, looking forward to see you in the next trip, we can create more perfect service for you.
Stephen
Executive Studio Apartment
Stayed in Jan 2025
Couples
10 review
5.0/5
Outstanding
Posted on Feb 16, 2025
It’s great as always. A home away from home.
Response from Property: 您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在長沙雅詩閣湘江財富金融中心服務公寓的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天,期待您下次的5分好評!
ZOE T.
Deluxe Single Apartment
Stayed in May 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 10, 2024
It was an outstanding experience. The modern and elegant design of the hotel, combined with its prime location, made my stay incredibly convenient and enjoyable. The rooms were spacious, well-equipped, and offered fantastic views of the city. The amenities, including the fitness center and lounge, were top-notch and added to the overall comfort.
A special mention goes to Tiffany, one of the staff members, who was exceptionally helpful. Her friendly demeanor and willingness to assist with any requests truly made a difference and enhanced my experience.
I highly recommend Ascott Xiangjiang FFC Changsha to anyone visiting the city!
Response from Property: Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home in Ascott Xiangjiang Financial Center Service Apartment, Changsha. Look forward to your coming again to review our progress, I wish you happy every day
Guest User
Deluxe Single Apartment
Stayed in Mar 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Apr 29, 2024
The overall quality is very good. However, there is a construction site nearby and keep working till mid-night and some noise (not serious) generated.
Response from Property: Thank you for your feedback, I hope the next time you come back to stay the noise is no more, wish you happy every day!
Zac
Deluxe Single Apartment
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The room is big and clean. There is coffee machine and induction cooker.
Response from Property: Dear Guest, Thank you for your kind review! It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services. All of us here look forward to welcoming you back on your next trip to Ascott Xiangjiang FFC Changsha!
Guest User
Deluxe Single Apartment
Stayed in Nov 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 26, 2023
The hotel accomodated my early check-in and late check-out request, even upgraded my room to a bigger one!
Room was extremely clean and well maintained.
Hotel staff was very professional and courteous.
Highly recommend Ascott if you travel to Changsha!
Response from Property: Dear Guest, Thank you for your kind review! It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services. All of us here look forward to welcoming you back on your next trip to Ascott Xiangjiang FFC Changsha!
Jenna4Peace
Executive Single Room Apartment (2 Beds)
Stayed in Sep 2022
Couples
25 review
5.0/5
Outstanding
Posted on Oct 6, 2022
The building is new and near the river. We had the apartment which had a nice sized refrigerator and washing/dryer machine. All amenities were new, clean, and useful. The walls are thin and we could hear the neighbor above us and in the hallway, and a lot of light seeped through the door at night. Breakfast was excellent with a large selection and staff was very friendly and helpful.
Response from Property: Dear guests! Thank you for your 5 points! Every city has its own reason to be missed. Every season has its own scenery, and every hotel has its own sweet and warm memories!
Jerryyuen
Executive Studio Apartment
Stayed in Jul 2023
Travel with friends
17 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Very Nice and Good Service
Response from Property: Dear Guest,Thank you for your kind review! It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services. All of us here look forward to welcoming you back on your next trip to Ascott Xiangjiang FFC Changsha!
Guest User
Deluxe Single Apartment
Stayed in Jan 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Feb 19, 2025
The location is very good, the facilities are rich, the hotel service is also good, the room is large, and it is also equipped with a gym and swimming pool. It is indeed the best choice for business trips and family travel
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Ascott Xiangjiang Fortune Financial Center Changsha. We hope you will come again to review our progress, wish you a happy day, and look forward to your 5-point praise next time!
Anonymous User
Deluxe Enjoyment Chess & Cards Double Bed Room
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The room is large and comfortable, the breakfast is rich and varied, parking is convenient, there is a shopping mall and supermarket downstairs with complete catering and shopping facilities, and daily cleaning is also in place. It was a great stay.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive services, so that you can feel the warmth of home when staying at Ascott Xiangjiang Fortune Financial Center Changsha. We look forward to your visit again to review our progress, wish you a happy day, and look forward to your next 5-point praise!
Guest User
Deluxe Executive Studio Apartment (2 Beds)
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The room is spacious and comfortable, with a great view of the Xiangjiang River. The hotel is located in the new city area, which is much quieter than the city center. Convenient transportation, with Line 4 and shopping malls next to it. It is also convenient for eating and shopping. There is no need to queue at Cha Yan Yue Se. There are not many breakfast dishes, but the taste is OK, just average. Recommended to stay. Special thanks to Tang Zhe and Xu Zixing at the front desk, who answered all questions and were very patient.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive services, so that you can feel the warmth of home when staying at Ascott Xiangjiang Fortune Financial Center Changsha. We look forward to your visit again to review our progress, wish you a happy day, and look forward to your next 5-point praise!
Musimen
Xingcheng Yaju Executive Two-Bedroom Family Suite
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 5, 2025
My favorite apartment hotel in China
Facilities: Very complete, washing machine, dryer, dishwasher, microwave, toaster, oven, everything is complete!
Sanitation: Very clean
Environment: The family suite I booked has a large living room and a large dining table
Service: The service is super good. Tang Zhe who checked me in and Xiao Peng who stayed with me were very considerate and considerate of the customers. The stay experience was great
The only thing to note is that you can't have too high expectations for the restaurant. After all, it is positioned as a hotel, and the kitchen equipment in the room is very complete!
Original TextTranslated by Google
6/7
Response from Property: 您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在長沙雅詩閣湘江財富金融中心服務公寓的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天,期待您下次的5分好評!
Guest User
Deluxe Single Apartment
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 8, 2025
This Spring Festival, choosing to stay at Ascott Changsha is really an unforgettable experience.
During the Spring Festival, it is a peak travel period, and there are many people and busy, so we did have to wait for a long time when checking in, which made us a little unhappy at first. However, the performance of the front desk staff really impressed us. At that time, there was a problem with the room we booked and it was not ready in time, but the front desk staff actively coordinated and quickly came up with a solution for us. They added a bed to a one-bedroom and one-living room room, which perfectly solved our accommodation problem. Their speed and ability to handle special events are really excellent, which made us turn from initial dissatisfaction to sincere appreciation and gratitude.
Let's talk about the room, it's really good. The room is very warm, the decoration is simple and elegant, and the hygiene is clean and refreshing. All kinds of facilities are available, and the bedding is soft and comfortable, which makes people feel particularly relaxed. Moreover, the room is spacious, and the family will not feel crowded when living there. Looking out of the window of the room, you can also see the beautiful city scenery, which adds a lot of fun to our Spring Festival trip.
In short, although we encountered some minor setbacks during the check-in process, we were very satisfied with the front desk service and room quality of Ascott Changsha. Special thanks to Xiaosheng and Xiaoman who checked us in, and Jennifer and Leo who gave us small gifts and helped with the luggage. We will choose this hotel again when we come to Changsha next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive services, so that you can feel the warmth of home when staying at Ascott Xiangjiang Fortune Financial Center Changsha. We look forward to your visit again to review our progress, wish you a happy day, and look forward to your next 5-point praise!
Guest User
Deluxe Executive Studio Apartment (2 Beds)
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Very suitable for family outings, the rooms are spacious, the household appliances are complete, and the housekeeping is timely every day.
Original TextTranslated by Google
6/8
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Ascott Xiangjiang Fortune Financial Center Changsha. We hope you can come again to review our progress, wish you a happy day, and look forward to your 5-point praise next time!
Anonymous User
Studio Premier
Stayed in Dec 2024
Other
8 review
5.0/5
Outstanding
Posted on Feb 4, 2025
During the Chinese New Year, I stayed at Ascott Apartments. The room was spacious, bright and clean. The home appliances and facilities were very complete, and each room was equipped with a washer-dryer, which was very friendly for people who were traveling! The front desk manager Sheng Cheng was also very enthusiastic when checking in. When we checked out, we were also allowed to check in at 4 o'clock. It was a very good hotel.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive services, so that you can feel the warmth of home when staying at Ascott Xiangjiang Fortune Financial Center Changsha. We look forward to your visit again to review our progress, wish you a happy day, and look forward to your next 5-point praise!