Changsha Yinrui Hotel (Yanghu Wetland Subway Station)

Changsha Yinrui Hotel (Yanghu Wetland Subway Station) Reviews

Changsha Yinrui Hotel (Yanghu Wetland Subway Station)

Front 113, 1st Floor, Building 14, Xiangxishuijun, No. 508, Section 1, Xiaoxiang South Road, Yanghu Street, Yuelu District, Changsha, Hunan, ChinaView Hotel Details
Changsha Yinrui Hotel (Yanghu Wetland Subway Station)
Changsha Yinrui Hotel (Yanghu Wetland Subway Station)Changsha Yinrui Hotel (Yanghu Wetland Subway Station)Changsha Yinrui Hotel (Yanghu Wetland Subway Station)
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Changsha Yinrui Hotel (Yanghu Wetland Subway Station) Guest Reviews

4.1/5
204 review
Verified reviews
Location4.1
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(204)
Positive reviews(195)
Reviews with photos/video(16)
Classy environment(15)
Great value for money(14)
Large rooms(11)
Loved the view(10)
Easy to get around(10)
Friendly front desk staff(8)
Close to metro(6)
Average sound insulation(3)
Negative reviews(9)
MaMu30
Guestroom - River-View
Stayed in Jan 2024
Travel with friends
2 review
3.7/5
Posted on Feb 14, 2024
The view is great, the only problem is it's a little bit far from the closest metro Station, needs 15 minutes walking
Response from Property: 尊敬的客人!感謝您選擇入住銀瑞酒店,非常抱歉沒能讓您感受到好的服務體驗,我們也會多多加強員工的服務意識。
S….M….
Guestroom - River-View
Stayed in Nov 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Good location and the outdoor night view is so beautiful from the hotel room. Hopefully to book that again next when I’ll be there. I like there services. So satisfied…
Response from Property: 尊敬的賓客!感謝您對我們酒店的認可,您的認可將是我們最大的動力。我們將不斷完善,做到更好!祝您生活愉快,天天開心!
MD YOUSHUF KHAN RAKIB
Elegant Queen Room
Stayed in Feb 2024
Couples
9 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Good hotel
Response from Property: 您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們, 生命中有太多的選擇, 您的每一次選擇都是一種緣分, 感謝緣分讓我們與您相識, 您的貼心, 您的關懷, 定會收穫一生的温暖。期待與您再次相逢!
Guest User
River-view Double Room
Stayed in Sep 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 1, 2023
The rooms in this hotel are clean and tidy, with complete facilities and attentive service. The location is excellent, close to the subway station, and you can also visit the Yangfan Night Market, which makes me very satisfied.
Original TextTranslated by Google
Response from Property: Dear Guest! Thank you for your recognition of our hotel. Your recognition will be our greatest motivation. We will continue to improve and do better! I wish you a happy life and happiness every day!
Anonymous User
Tranquil Twin Room
Stayed in Mar 2024
Business travelers
9 review
1.2/5
Posted on Apr 21, 2024
It's really bad. There is no water in the toilet in the room. The shower in the bathroom cannot be hooked up. The sanitary conditions are average. It's not comfortable to sleep. The front desk doesn't answer anyone.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Tranquil Twin Room
Stayed in Mar 2024
Travel with friends
22 review
1.2/5
Posted on Apr 10, 2024
The corridor is very big and smells bad. There is a lot of traffic on the roadside in the morning and it is very noisy.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for choosing to stay at Yinrui Hotel. You forgot to close the window. We are very sorry that we could not provide you with a good service experience. We will also improve the service awareness of our employees.
Guest User
Tranquil Twin Room
Stayed in Jan 2024
Family
4 review
3.0/5
Posted on Feb 15, 2024
The hotel is close to two Internet celebrity art museums, just across the street. The environment is not comparable to that of hotels. If you don't pursue the environment, you can choose.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for choosing to stay at Yinrui Hotel. We are very sorry that we could not give you a good service experience. We will also work harder to enhance the service awareness of our employees.
Keledafenqi
River-view Twin Room
Stayed in Jul 2023
Family
5 review
4.5/5
Great
Posted on Aug 15, 2023
The fan exhauster in the bathroom of the hotel on the first day was broken, and the mattress was broken. On the second day, the room card was tripped frequently, and the TV was a bit broken. Be careful with the door of the river view room. 🚪 If you don’t pay attention to the threshold, you will get your feet wet. The floor is very high. There is a floor-to-ceiling window to enjoy the scenery, and downstairs are the Xie Zilong Museum and Yanghu Wetland Park. (Look for the hotel’s landline number on the map to communicate, but the mobile phone cannot be reached) The sanitation and the new front desk guy’s service is very good 👍🏻, very nice Polite and the problem was solved in a timely manner. The bus station is about 50 meters away and the subway station is about 850 meters away. There are several shops and breakfast places downstairs. There are very few places to eat. The experience is okay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Elegant Queen Room
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The lady at the front desk is so enthusiastic Hygiene: clean Good service
Original TextTranslated by Google
Response from Property: Dear guest: I am very glad that you had a wonderful holiday with your friends at the hotel. Your review is an affirmation and encouragement for our best service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
Guest User
Elegant Queen Room
Stayed in Oct 2022
Business travelers
20 review
5.0/5
Outstanding
Posted on Nov 20, 2022
The location of the hotel is very good. It is convenient to go everywhere next to the subway. The hotel room is clean and sanitary. The waiter has a good attitude. The location of the hotel is very good. It is convenient to go everywhere next to the subway. You can come here again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Elegant Queen Room
Stayed in May 2023
Family
5 review
2.7/5
Posted on Jul 2, 2023
The waitress is not professional enough and the service is average
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Elegant Queen Room
Stayed in Jan 2024
Family
4 review
2.5/5
Posted on Feb 15, 2024
You get what you pay for
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for choosing to stay at Yinrui Hotel. We are very sorry that we could not give you a good service experience. We will also work harder to enhance the service awareness of our employees.
Guest User
Tranquil Twin Room
Stayed in Dec 2022
Travel with friends
1 review
1.0/5
Posted on Jan 29, 2023
The environment is very bad, it smells bad inside, and the toilets are broken
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. We hope that if you stay at the hotel in the future and find something dissatisfied, you should report it to the hotel in time. If the problem is handled in a timely manner, both parties will be happy. Finally, we hope you will contact us. , let us give you a chance to apologize, thank you!
Guest User
Elegant Queen Room
Stayed in May 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Nice hotel
Original TextTranslated by Google
Response from Property: 尊敬的賓客!感謝您對我們酒店的認可,您的認可將是我們最大的動力。我們將不斷完善,做到更好!祝您生活愉快,天天開心!
Guest User
Tranquil Twin Room
Stayed in Sep 2023
Family
2 review
2.5/5
Posted on Oct 3, 2023
The place stinks so much
Original TextTranslated by Google
Response from Property: Because the cleaning lady will spray bus disinfectant in the bathroom after cleaning, just turn on the exhaust fan, sorry! If you find any problems in the future, please communicate with the hotel promptly! Thank you for your review!