Brilliant Hotel

Brilliant Hotel Reviews

Brilliant Hotel

No.225 Xiangzhang Road, Yuhua District, Changsha, Hunan, ChinaView Hotel Details
Brilliant Hotel
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Brilliant Hotel Guest Reviews

4.7/5
Outstanding
820 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(820)
Positive reviews(803)
Reviews with photos/video(121)
Friendly front desk staff(51)
Classy environment(45)
Delicious breakfast(44)
Easy to get around(41)
Large rooms(30)
Perfect for business trips(15)
Close to train station(10)
Stayed multiple times(7)
Negative reviews(17)
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
good 👍 good 👍 love you 😽
Response from Property: ❤ 近林科大❤ 】【❤ 近德思勤❤ 】【❤ 近高鐵站❤ 】【❤ 高層夜景❤ 】【❤ 酒店旁有茶顏悦色❤ 】感謝您對我們的用心評價哦。看到您對我們的肯定和喜愛，星空再美也美不過您對我們這般五星的評價和滿滿的喜歡。期待家人再次回家，希望每一次的到家都能給您更多的驚喜
Chris134
Jia Shi Luxury Quality Round Bed Room - Exceptional Sleep - Comfort Bedding - Spacious High-Floor With Night View - Branded Care Products
Stayed in Jan 2023
Solo travelers
29 review
4.7/5
Amazing
Posted on Feb 4, 2023
A hotel that lives up to its name. The reception staff are professional and courteous, the rooms clean and comfortable and the Chinese breakfast simply delicious. I'd just come back from Zhangjiajie for one night and wanted somewhere that was cheap but decent and I couldn't have asked for more. Tired and hungry, I found just what I was looking for on the fourth floor with a proper massage and a super-friendly restaurant where I ate spicy crayfish for my (day-after) birthday meal! Highly recommended - thank you.
Response from Property: Dear Guest: Hello! First of all, welcome to Changsha, Hunan Province, China to travel, and thank you very much for your support and recognition of all aspects of the hotel, everything we do is only to bring a different vacation experience to every guest, see your satisfaction and affirmation, we are really very moved, we will continue to work hard, always ready, welcome you to come back at any time！
Mass_tr
Jia Xuan Superior Double Bed Room - Exceptional Sleep - Comfort Bedding - Spacious High-Floor With Night View - Branded Care Products
Stayed in Apr 2023
Solo travelers
11 review
2.7/5
Posted on May 2, 2023
Room was a bit dirty.
Response from Property: 尊敬的貴賓，您好！很失望收到您的點評，感謝您能如此詳細給我們反饋遇到的問題，紅星國際酒店將會提高對房間衞生的要求，制定更加嚴格的乾淨房標準，並要求客房服務員嚴格執行做房流程，確保此類事件不再發生。另外酒店會加強對所有員工的崗位職責培訓，高標準，嚴要求，更好的服務於我們的客人，希望您能給我們一次改正的機會.
Guest User
Jia Shi Luxury Quality Round Bed Room - Exceptional Sleep - Comfort Bedding - Spacious High-Floor With Night View - Branded Care Products
Stayed in Aug 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Oct 1, 2024
Very good
Response from Property: 感謝您對我們的用心評價哦。看到您對我們的肯定和喜愛，星空再美也美不過您對我們這般五星的評價和滿滿的喜歡。期待家人再次回家，希望每一次的到家都能給您更多的驚喜！
Deedee8
Jia Xuan Superior Double Bed Room - Exceptional Sleep - Comfort Bedding - Spacious High-Floor With Night View - Branded Care Products
Stayed in Jul 2022
Solo travelers
14 review
5.0/5
Outstanding
Posted on Sep 25, 2022
The service is great, staff are friendly and very helpful. Room is clean and cleaning services are superb
Response from Property: 尊敬的賓客您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，紅星酒店永遠屹立於這個城市，等候您的來臨！不見不散哦！祝：笑口常開^_^！
AmanGB
Jia Shi Luxury Quality Round Bed Room - Exceptional Sleep - Comfort Bedding - Spacious High-Floor With Night View - Branded Care Products
Stayed in Sep 2022
Solo travelers
9 review
4.2/5
Very Good
Posted on Oct 15, 2022
Always a good place for a budget trip to stay for a while
Response from Property: 尊敬的賓客: 您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來。
Guest User
Jia Shi Luxury Quality Round Bed Room - Exceptional Sleep - Comfort Bedding - Spacious High-Floor With Night View - Branded Care Products
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
The front desk is very good and the hygiene is very clean. I will come again next time. I can recommend it
Original TextTranslated by Google
Response from Property: Dear guest, we are honored to see your detailed comments. Thank you for your recognition of us and your 5-point praise. It is also our unshirkable responsibility to provide you with a clean and comfortable living environment. It is the happiest thing to be friends with you. With your likes and recommendations, Xiaohong will develop better and better. We will always keep our original intention and treat every guest as our own family. We strive to make every guest feel at home here and look forward to seeing you come home again.
Guest User
Jia Shi Luxury Quality Round Bed Room - Exceptional Sleep - Comfort Bedding - Spacious High-Floor With Night View - Branded Care Products
Stayed in Feb 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Facilities: quite complete, cloth shoes are of good quality Hygiene: clean and tidy, no hair or anything like that Environment: the room is soundproof, and closing the windows has basically no effect Service: warm, thoughtful, polite
Original TextTranslated by Google
Response from Property: Dear guest, we are honored to see your detailed comments. Thank you for your recognition of us and your 5-point praise. It is also our unshirkable responsibility to provide you with a clean and comfortable living environment. It is the happiest thing to be friends with you. With your likes and recommendations, Xiaohong will develop better and better. We will always keep our original intention and treat every guest as our own family. We strive to make every guest feel at home here and look forward to seeing you come home again.
Guest User
Superior 2-bed Room
Stayed in Nov 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 11, 2023
We have to come to Changsha Children's Hospital for a checkup every six months. This hotel is the one we choose every time we come out. This is the third time we stay here. The room is large, the breakfast is very good, parking is convenient, and travel is convenient
Original TextTranslated by Google
Response from Property: Dear guest, we are honored to see your detailed comments. Thank you for your recognition of us and your 5-point praise. It is also our unshirkable responsibility to provide you with a clean and comfortable living environment. It is the happiest thing to be friends with you. With your likes and recommendations, Xiaohong will develop better and better. We will always keep our original intention and treat every guest as our own family. We strive to make every guest feel at home here and look forward to your return home.
Guest User
Jia Shi Luxury Quality Round Bed Room - Exceptional Sleep - Comfort Bedding - Spacious High-Floor With Night View - Branded Care Products
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Good location, convenient transportation, comfortable and sanitary rooms, enthusiastic front desk service, happy to provide all kinds of help, and delicious breakfast. The hotel environment is nice, there are free parking tickets, fast WIFI, no lag when playing games, clean environment in the room, water and paper are all available, very in place, and there is also Cha Yan Yue Se next to it, so you don't have to queue.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, we are honored to see your detailed comments. Thank you for your recognition of us and your 5-point praise. It is also our unshirkable responsibility to provide you with a clean and comfortable living environment. It is the happiest thing to be friends with you. With your likes and recommendations, Xiaohong will develop better and better. We will always keep our original intention and treat every guest as our own family. We strive to make every guest feel at home here and look forward to your return home.
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Very good, suitable environment
Original TextTranslated by Google
Response from Property: Dear guest, we are honored to see your detailed comments. Thank you for your recognition of us and your 5-point praise. It is also our unshirkable responsibility to provide you with a clean and comfortable living environment. It is the happiest thing to be friends with you. With your likes and recommendations, Xiaohong will develop better and better. We will always keep our original intention and treat every guest as our own family. We strive to make every guest feel at home here and look forward to seeing you come home again.
Guest User
Jia Xuan Superior Double Bed Room - Exceptional Sleep - Comfort Bedding - Spacious High-Floor With Night View - Branded Care Products
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is big and the transportation is very convenient. Although there is no subway, there are buses 2 and 55 at the door that go directly to May Day Square. The breakfast is average, but the noodles are delicious. There are also many delicious restaurants nearby. It is a star hotel with a high cost performance. I will stay here again next time I come to Changsha
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful evaluation of us. Seeing your affirmation and love for us, the starry sky is more beautiful than your five-star evaluation and full love for us. I look forward to my family coming home again, and hope that every time I come home, I can give you more surprises.
Guest User
Jia Xuan Superior Double Bed Room - Exceptional Sleep - Comfort Bedding - Spacious High-Floor With Night View - Branded Care Products
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is large, with disposable toilet seats, a hair band in the care package, good toiletries, slippers, both sandals and indoor slippers, and laundry detergent. Clean and tidy. The breakfast is a little less varied.
Original TextTranslated by Google
Response from Property: Dear guest, we are honored to see your detailed comments. Thank you for your recognition of us and your 5-point praise. It is also our unshirkable responsibility to provide you with a clean and comfortable living environment. It is the happiest thing to be friends with you. With your likes and recommendations, Xiaohong will develop better and better. We will always keep our original intention and treat every guest as our own family. We strive to make every guest feel at home here and look forward to seeing you come home again.
Guest User
Superior 2-bed Room
Stayed in Sep 2023
Travel with friends
13 review
1.7/5
Posted on Oct 31, 2023
Checked in early on the morning of the 25th and checked out on the morning of the 25th. The earphones were left there that night, and the device showed that they were still at the hotel on the 28th. However, after several days of contact, they said they had not seen them.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Red Star International Hotel, and we sincerely apologize for the unpleasant experience brought to you. Thank you for your support and trust in the hotel. Could you provide us with the room you are staying in? I'll check it out for you here.
Guest User
Jia Shi Luxury Quality Round Bed Room - Exceptional Sleep - Comfort Bedding - Spacious High-Floor With Night View - Branded Care Products
Stayed in Oct 2023
Other
2 review
5.0/5
Outstanding
Posted on Nov 25, 2023
The hotel is clean and tidy, the service is good, and it is a pleasant stay.
Original TextTranslated by Google
Response from Property: Dear guest, we are honored to see your detailed comments. Thank you for your recognition of us and your 5-point praise. It is also our unshirkable responsibility to provide you with a clean and comfortable living environment. It is the happiest thing to be friends with you. With your likes and recommendations, Xiaohong will develop better and better. We will always keep our original intention and treat every guest as our own family. We strive to make every guest feel at home here. We look forward to seeing you come home again^_