Hyatt Regency Hotels in Changchun

My wife and I enjoyed staying in this hotel very much. Room is spacious, modern, clean and nicely equipped. MTR is just at the hotel doorway which makes in town travel extremely convenient. Breakfast food is plentiful. Staff are friendly, polite and forthcoming. Special thanks is given to Erik, the hotel’s room director. Despite his busy schedule, he always spares time to stay in the reception area to meet hotel guests. He is very helpful and resourceful, always stand ready to offer help and even travel advice. We told him our room was a bit hot due to the heated air conditioning and before long, he solved our problem by arranging one of our small windows to open for fresh air. We said we would take high speed train to leave the city at 2:30pm 2 days after and he immediately offered to extend our checkout time to 1pm. He also advised us to take MTR to go to the high speed train station instead of taking a taxi. We took his advice when checked out and the trip really turned out to be more convenient and faster.