Name: Hyatt Regency London Albert Embankment
Address: London, United Kingdom
Rating: 8

China

Shanghai

United Arab Emirates

Dubai

United Kingdom

London

United States

Orlando

Houston

Hong Kong

The perfect location for going to the polygrand theater. Amazing staff and great rooms. Beautiful views at night

Every time I travel to Wujiaochang for business, I always choose to stay at this hotel. This time, I also booked the Wujiaochang Hyatt for my client. A special thanks to the receptionists, Judy and Claire, who were not only warm and attentive but also very professional, leaving my client extremely satisfied. I highly recommend this place to anyone in need – you won’t be disappointed!

저는 매번 오각장에서 출장 올 때마다 이 호텔에 묵습니다. 이번에는 제 고객을 위해 오각장 하얏트 호텔을 예약했어요. 특히 접수 직원인 Judy와 Claire에게 감사의 말씀을 전하고 싶습니다. 두 분은 매우 친절하고 전문적이어서 고객이 매우 만족했습니다. 필요하신 분들에게 강력히 추천드리며, 절대 실망하지 않으실 거예요!

每次到五角场出差，我总是选择入住这间酒店。这次，我还为自己的客户预订了五角场凯悦酒店。特别感谢接待人员Judy和Claire，她们不仅热情周到，且十分专业，让我的客户感到非常满意。强烈推荐大家有需要时可以选择这里，肯定不会失望！

Very incompetent staff, only a quarter speak English. After a quiet night and a trip to the provinces, I came back 48 hours later and requested a quiet room on a higher floor with the same standard to have a better view. Either I asked for a noisy room without realizing it, or they simply didn’t understand me, because I ended up right in front of the railway tracks — with a train passing every 1 minute and 30 seconds, shaking the lights. HOOOOOORRRRRRIBLE. I simply do not recommend this hotel.

Great location, very convenient for Wanda Plaza, and the surrounding views are also lovely. Alice at the front desk was particularly friendly and welcoming. Her smile was sweet, and she noticed my baby had come downstairs without shoes, so she thoughtfully offered a pair of disposable slippers for children. Such a sweet and caring gesture! 🫰 Overall, our experience was comfortable.

However, there are a few areas that could be improved:
1) The lobby air conditioning was too warm 🥵. For an international 5-star hotel, this sort of hardware issue is quite unexpected and should be addressed.
2) Collecting food deliveries was quite inconvenient. I suggest implementing a system where robots can deliver food to guests' rooms, which would greatly enhance guest convenience and also help reduce elevator usage, as the hotel only has four elevators.
3) The extra bed fee of 233 RMB per night felt a bit too expensive 😂, especially when considering your overall room rates.

Hotel is not bad, but during our stay, most of the common areas were quite cold. Also, water in the main pool was quite cold, as well as the air temperature, making it unpleasant. It is ok for pure swimming, but since it is a family hotel, temperature should be fine also for kids playing. Service in the Merket restaurant was quite poor, while in the Chinese restaurant the service was very good, as well as the food, much better than in the Market. Breakfast is good.
There is a small outside playground with animals. Some of the animals (the cow, the small rodents…) look a little bit suffering. 

If you don’t speak Chinese it is quite difficult to understand what kind of activities can be done (in the hotel or with hotel support), and nobody is proposing anything at first.

All in all, not thinking to come back.

Everything is totally amazing and good while we are staying at the property. We enjoyed our stay especially the kids.. 

Only one thing I am concerned about is when we are requesting for a late check out because we checked in at 4pm but suddenly the reception person told us it's not possible because they are fully booked. 
But the rest we are happy for everything.

It was a memorable stay indeed.  The breakfast fast buffet was excellent and so do all the staff. Smooth check-in and check out.  Room was clean and especially the Galleria mall attached with the hotel has a supermarket where all the groceries can be found. Location is also good and is in the heart of dubai.

Hotel was great especially the breakfast, Staff were great and helpful as well. The only downside is that you have to request for toiletries, minibar/minifridge was only accessible if you give deposit, else you cannot access the minifridge. The type and brand of shampoo, body wash, conditioner and lotion the hotel provided was not enticing.

The whole apartment was huge with plenty of space for kids to run! The rooms were big too! We enjoyed our stay there! Bottles were provided in plenty upon everytime we request. Location is in a quiet area and have to take taxi to all the attraction but I would definitely want to stay here again. Highly recommended for big families.

Location is good because it is very near to Stratford Station - direct train to Heathrow Airport.
Guest room is clean and contemporary. Comfy bed and Air-conditioning works well. 
They also provide shampoo and shower gel with good scent. 
The only improvement is the staff service at the counter as they are quite cool yet the housekeeper service is really nice and helpful!

The hotel is very new, and the location is good—it's very close to Blackfriar station. The service quality is good, especially the front desk staff, who was very helpful. Surprisingly, the dinners at two restaurants were very good, and the breakfast was of Hyatt Regency's standard quality.

Old hotel, good location, convenient for shopping nearby. The room facilities are a little old, but the exterior is OK. There is a Cantonese restaurant nearby, the taste is good, recommended.

The location is not absolutely central, and the tube station was 10 minutes walk, but was convenient and quiet. There were two pubs nearby for food and drinks. 
The hotel reception was efficient and friendly. It was not the usual Hyatt Regency with limited facilities. The room I requested with a view of the Big Ben was amazing. However, it had a relatively small bed. The shower facilities were good and modern.

Hyatt Regency

Columbus

Book the best Hyatt Regency properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best Hyatt Regency properties worldwide - best rates guaranteed | Trip.com

https://ak-d.tripcdn.com/images/22030t000000ishgx8779.webp

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

Hyatt Regency properties

Top Hyatt Regency getaways

Handpicked Hyatt Regency properties in Shanghai

Hyatt Regency Shanghai Jiading

Hyatt Regency Shanghai, Wujiaochang

Hyatt Regency Shanghai Global Harbor

Hyatt Regency Shanghai Songjiang

Hyatt Regency Chongming

Handpicked Hyatt Regency properties in Dubai

Hyatt Regency Galleria Residence Dubai

Hyatt Regency Dubai

Hyatt Regency Dubai Creek Heights

Hyatt Regency Creek Heights Residences

Handpicked Hyatt Regency properties in London

Hyatt Regency London Stratford

Hyatt Regency London Blackfriars

Hyatt Regency London - the Churchill

Hyatt Regency London Albert Embankment