Royal Phala Cliff Beach Resort

Royal Phala Cliff Beach Resort Reviews

Royal Phala Cliff Beach Resort

241- 242 Moo 6 Pala Rd, Ban Chang Subdistrict, Rayong Province, 21130, ThailandSee Hotel Details
Royal Phala Cliff Beach Resort
Royal Phala Cliff Beach ResortRoyal Phala Cliff Beach ResortRoyal Phala Cliff Beach Resort
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1 night

Guest Reviews

8.8/10
Very Good
61 review
Verified reviews
Location9.0
Amenities8.8
Service8.8
Cleanliness8.6
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All reviews(61)
Positive reviews(58)
Reviews with photos/video(23)
Awesome stay(21)
Awesome rooms(19)
Friendly staff(17)
Nice sea view(13)
Great swimming pool(13)
Large rooms(9)
Quiet & comfortable(8)
Negative reviews(3)
SAWAN WANWARN
Paradise
Stayed in Apr 2025
Family
5 review
9.0/10
Great
Posted on May 13, 2025
It's been nice place. I could ran away from the messy world for a while. The night was quiet through sound of sea wave. I like it. I think I will visit there again if I have chance. The service and people were good.
Ian NZ
Panorama Room
Stayed in Dec 2024
Couples
15 review
8.5/10
Very Good
Posted on Jan 14, 2025
Place was empty . No real beach as tide comes right in .Not good for swimming. Facilities excellent
Response from Property: Dear Guest We're appreciate for you kindly stayed and share your experiences with us. we would like to deeply apologize for any inconvenience during your stay with us. however, we will take your feedback and improve these issues to better the guest experience. Reservation Department
Sirinda Dockmai
Panorama Room
Stayed in Jan 2025
Business travelers
10 review
10.0/10
Outstanding
Posted on Feb 28, 2025
It’s good location, breakfast were lots of choices. Beautiful swimming pools.
Response from Property: Hello Royal Cliff Beach Resort & Spa is honored that you have chosen our hotel as your vacation destination. Thank you for your review of the hotel. The review you have given us is a great encouragement for our hotel staff. The hotel will use the encouragement you have given us as a driving force to maintain our standard service and improve our services. We hope that you will return to use our services again. Thank you very much. Front Desk Manager
Johnny
Pavilion Room
Stayed in Nov 2023
Couples
58 review
8.0/10
Very Good
Posted on Dec 7, 2023
a bit old, but the room is big and tidy, nice pool, breakfast is acceptable, friendly staffs, but public area is under renovation, expecting to be a real 4 starts hotel.
Response from Property: Dear Johnny We're appreciate for you kindly stayed and share your experiences with us.We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time.Management Team
Ashwina
Pavillion
Stayed in Jan 2025
Travel with friends
10 review
10.0/10
Outstanding
Posted on May 4, 2025
Very nice hotel and great staff
Response from Property: Hello Royal Cliff Beach Resort & Spa is honored that you have chosen our hotel as your vacation destination. Thank you for your review of the hotel. The review you have given us is a great encouragement for our hotel staff. The hotel will use the encouragement you have given us as a driving force to maintain our standard service and improve our services. We hope that you will return to use our services again. Thank you very much. Front Desk Manager
Guest User
Pavillion
Stayed in Dec 2024
Family
31 review
6.5/10
Posted on Jan 19, 2025
Just old hotel but staffs are kind
Response from Property: Dear Guest We're appreciate for you kindly stayed and share your experiences with us. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team
Supat Udomchanachot
Pavilion Room
Stayed in Feb 2024
Family
2 review
7.5/10
Posted on May 13, 2024
Good hotel ! Hotel is close to Beach , unfortunately the hotel building in front of beach not available to stay. but the room we stay is sea view at good price (comparing nearby hotel + breakfast) the facilities is good , and the swimming pool is great (there are several pools but only good to swim only biggest pool , the rest are in maintenance) but a bit complaint , the day we stayed at hotel , there are big company trip using this hotel , and very noisy and taken all facilities include to breakfast area and pools. we should be informed before we stay so that we could make decision to stay or postpone or else
Response from Property: Dear Guest We're appreciate for you kindly stayed and share your experiences with us.We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time.Management Team
Pachernwaat
Pavilion Room
Stayed in Dec 2023
Family
10 review
9.0/10
Great
Posted on Jan 3, 2024
Good choice
Response from Property: Dear Guest We're appreciate for you kindly stayed and share your experiences with us. we would like to deeply apologize for any inconvenience during your stay with us. however, we will take your feedback and improve these issues to better the guest experience We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team
Bryan
Pavilion Room
Stayed in Sep 2023
Family
51 review
10.0/10
Outstanding
Posted on Oct 25, 2023
Nice hotel. Clean fresh rooms. Just wish they would spend more money on comfortable mattresses . They are very very hard and uncomfortable
Response from Property: Dear Guest We're appreciate for you kindly stayed and share your experiences with us.We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time.Management Team
Guest User
Pavilion Room
Stayed in Jun 2023
Family
2 review
6.5/10
Posted on Aug 24, 2023
Quite old but various of facilities and nice breakfast
Response from Property: Dear Guest We're appreciate for you kindly stayed and share your experiences with us. we would like to deeply apologize for any inconvenience during your stay with us. however, we will take your feedback and improve these issues to better the guest experience We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team
城鄉過客
Paradise
Stayed in Mar 2025
Travel with friends
5 review
2.5/10
Posted on Apr 18, 2025
Very bad hotel, gave an old room, very strong smell I asked to change rooms, but they asked me to add 400B per person. I paid the money and changed the room. At night, I felt something strange in the room. In addition, the bath towel had stains similar to shoe prints, as shown in the picture.
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Wathit
Panorama Room
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 8, 2025
Good accommodation, clean room. The interior may not look very new. The swimming pool is very big.
Original TextTranslated by Google
Response from Property: สวัสดีค่ะ ทางโรงแรม รอยัลพลา คลิฟฟ์ บีช รีสอร์ทแอนด์สปา รู้สึกเป็นเกียรติอย่างยิ่งที่ท่านเลือกโรงแรมของเรา สำหรับเป็นทีพักผ่อนของคุณลูกค้า ขอขอบคุณรีวิวที่คุณลูกค้ามีให้กับโรงแรมนะคะ จากรีวิวที่ทางคุณลูกค้ามีให้กับโรงแรมนั้น เป็นกำลังใจที่สำคัญสำหรับพนักงานบริการของโรงแรมเราเป็นอย่างมาก ทางโรงแรมจะนำกำลังใจที่ดีๆที่ลูกค้ามีให้เป็นแรงผลักดันให้การบริการของพนักงานยังคงมาตรฐานไว้และจะพัฒนาการบริการให้ดียิ่งขึ้นไปค่ะ หวังว่าคุณลูกค้าจะกลับมาใช้บริการของเราอีกนะคะ ขอขอบคุณมา ณ ที่นี้ค่ะ ผู้จัดการแผนกต้อนรับ
casanotah
Panorama Room
Stayed in Feb 2025
Couples
1 review
8.5/10
Very Good
Posted on Mar 10, 2025
Beautiful view, panoramic room, probably recently renovated. This price is considered ok.
Original TextTranslated by Google
Response from Property: Hello, Royal Phala Cliff Beach Resort & Spa is honored that you have chosen our hotel as your vacation destination. Thank you for your review of the hotel. The review you have given us is a great encouragement for our hotel staff. The hotel will use the encouragement you have given us as a driving force to maintain our standard of service and develop our services to be even better. We hope that you will return to use our services again. Thank you very much. Front Desk Manager
nta the tourists
Panorama Room
Stayed in Jan 2025
Family
3 review
7.5/10
Posted on Feb 9, 2025
Newly renovated rooms, all rooms have sea view Breakfast is considered good compared to the room price But when I stayed there, it was very itchy, 6 people stayed, everyone was itchy, the room must have a lot of dust or dust mites
Original TextTranslated by Google
Response from Property: Hello, Royal Phala Cliff Beach Resort & Spa is honored that you have chosen our hotel as your vacation destination. Thank you for your feedback to our hotel. We accept your feedback as a guideline to improve and develop our hotel. Thank you and apologize for any inconvenience caused. Front Desk Manager
langres
Pavillion
Stayed in Dec 2024
Family
31 review
10.0/10
Outstanding
Posted on Feb 6, 2025
This is a place where Thais go on holiday. There are fewer foreigners. The scenery is nice. There is a balcony, a large swimming pool, and a playground for children. I was amazed to see a Chinese tour group in such a remote place. Fortunately, they came back late and left early, so they didn't affect us. If you drive or grab a taxi, it's not far from Pattaya.
Original TextTranslated by Google
Response from Property: Dear Guest We're appreciate for you kindly stayed and share your experiences with us. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team