Merlynn Park Hotel Reviews

Response from Property: Dear Bryan822, Thank you sincerely for recommending our hotel and for highlighting the aspects that truly matter to us. We’re delighted to hear that our facilities, delicious breakfast, and the stunning city views contributed to a memorable stay.We take pride in ensuring our guests enjoy top-notch amenities and culinary offerings, and your feedback underscores our ongoing commitment. It is equally gratifying to know you found the view from your room impressive something many future guests will undoubtedly appreciate.We have shared your kind words with our entire team; they take great pride in knowing their efforts made a positive impact.Thank you for choosing Merlynn Park Hotel, and we look forward to welcoming you back soon.Best regards,Adolf GustafGeneral Manager

Response from Property: Dear traveller moms,Thank you very much for your wonderful review!We’re thrilled to hear that you enjoyed the spacious room with a city view and had such a great experience with our breakfast selection. Your kind words about our facilities, including the large parking area and both indoor and outdoor swimming pools with a view of Monas, truly mean a lot to us.Thank you for choosing Merlynn Park Hotel, and we look forward to welcoming you back for another memorable visit!Warm Regards, Adolf GustafGeneral Manager

Response from Property: Dear Riski,Thank you for your feedback.We are truly delighted to know that you and your husband enjoyed your stay, especially the spacious room, ideal location, and the quality of our room service. We're also pleased that you had a chance to relax at our outdoor swimming pool and appreciated the views.Your kind recommendation means a lot to us, and we are honored to be your hotel of choice in Jakarta. Thank you for choosing Merlynn Park Hotel, and we look forward to welcoming you back soon.Best regards,Adolf GustafGeneral Manager

Response from Property: Dear happy hui,Thank you for your feedback.We are glad to hear that our staff provided helpful and friendly service, and that you found your room comfortable. We also appreciate your constructive comments regarding the hotel restaurant and toilet facilities. Please rest assured that we will address the issues you mentioned with our team to ensure improvements are made. Thank you for choosing Merlynn Park Hotel, and we look forward to welcoming you back soon.Best regards,Adolf GustafGeneral Manager

Response from Property: Dear Valued Guest, Thank you for your valuable feedback. We are pleased to hear that you found the room spacious and clean. We also appreciate your comments regarding the hotel's condition, and we will take your feedback into consideration as we continue to improve and update our facilities. We hope to have the opportunity to welcome you again in the future.Warm Regards, Adolf GustafGeneral Manager

Response from Property: Dear Mohd Ahsang,Thank you for taking the time to share your feedback. We are delighted to know that you were pleased with the hotel's location, cleanliness, and the hospitality of our staff. Your kind words are truly appreciated and serve as encouragement for us to maintain and further improve the quality of our services. We look forward to the pleasure of welcoming you back in the near future.Warm regards, Adolf GustafGeneral Manager

Response from Property: Dear Sir/Madam, Thank you for taking the time to share your review. We apologize for the inconvenience you experienced during your stay, even though we upgraded your room. We are very sorry to learn that the condition of your room did not meet your expectations, especially regarding the disturbing air conditioning noise and the non-functioning hot water. This certainly does not reflect the standard of comfort we want to provide to every guest. We have forwarded your feedback to the management team for immediate evaluation and improvement. We greatly appreciate this feedback as part of our efforts to continuously improve the quality of our services and facilities. We hope to have the opportunity to welcome you back in the future for a much better experience. Warm Regards, Adolf Gustaf General Manager

Response from Property: Dear Our Valued Guest,Warmest Greeting from Merlynn Park Hotel Jakarta,Thank you for sharing your though regarding your recent stay at our property.Your business is very important to us and we value your feedback about our good buffet breakfast with many variety, nice big comfortable room, and fast internet.We would passing your comment to Bambang and Desi who beyond expectation to solve your issue.Looking forward to welcoming your back to stay with us.Warmest Regards,Adolf GustafGeneral Manager

Response from Property: Dear Qzen,Thank you for your wonderful review!We're delighted to hear that you had a relaxing and luxurious stay with us.It's also great to know that you enjoyed our lobby, extreme spread breakfast and very worth hotel to stay.Thank you for recommending us, and we look forward to welcoming you back for another fantastic stay!Sincerely,Adolf GustafGeneral Manager

Response from Property: Dear Christopher92, Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered during your stay, particularly regarding the cleanliness of the room, towel condition, repeated false fire alarms, and the lift capacity. This is certainly not the standard we aim to deliver, and we deeply regret that your stay fell short of your expectations. We are especially concerned about the multiple fire alarm disruptions and the impact they had on your comfort and rest. Please be assured that this issue is being thoroughly investigated by our Engineering and Safety teams to prevent recurrence. Additionally, your comments regarding housekeeping and lift management have been shared with the respective departments for immediate improvement. On a positive note, we appreciate your kind mention of the food, and we are glad that part of your experience met your satisfaction.We truly value your feedback and hope to have the opportunity to provide you with a better and more seamless stay in the future.Warm Regards, Adolf GustafGeneral Manager

Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found the rooms clean and appreciated the friendliness of our front desk team.We also sincerely apologize for the inconvenience caused by the limited room service options and the slow response time. Your comments regarding the bar, coffee house, and the need for better information at check-in are well noted. We understand how important these aspects are to a comfortable and enjoyable stay, and we will review these areas with our team for improvement.Your feedback is valuable to us, and we appreciate your honest rating. We hope to have another opportunity to welcome you back in the future and provide you with an improved experience.Warm Regards, Adolf GustafGeneral Manager

Response from Property: Dear Valued Guest, Thank you for taking the time to share your experience with us.We’re pleased to hear that you enjoyed the food selection, as well as the spacious and clean room. We’re also glad that our location served as a convenient starting point for exploring Jakarta’s Old Town, Monas, and the National Museum.We appreciate your feedback regarding the carpet condition and the accessibility of our location via public transportation. Your comments have been noted and will be taken into consideration as we work to improve our facilities and services.We look forward to the opportunity to welcome you back and provide you with an even better experience in the future.Warm Regards, Adolf GustafGeneral Manager