DoubleTree by Hilton Jakarta - Diponegoro

DoubleTree by Hilton Jakarta - Diponegoro Reviews

DoubleTree by Hilton Jakarta - Diponegoro

Jl. Pegangsaan Timur No. 17, Cikini –, Menteng, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10310, IndonesiaView Hotel Details
DoubleTree by Hilton Jakarta - Diponegoro
DoubleTree by Hilton Jakarta - DiponegoroDoubleTree by Hilton Jakarta - DiponegoroDoubleTree by Hilton Jakarta - Diponegoro
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DoubleTree by Hilton Jakarta - Diponegoro Guest Reviews

4.6/5
Great
235 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(235)
Positive reviews(230)
Reviews with photos/video(69)
Awesome stay(62)
Friendly owner(52)
Great swimming pool(37)
Delicious breakfast(31)
Perfect for business trips(11)
Classy environment(7)
Located downtown(7)
Delicious buffet(5)
Negative reviews(5)
Fauzy
King Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 29, 2025
We had great 3 nights staying here. Professional staff, we were treated well during peak season.
Kebkaikal
King Room
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 2, 2025
Comeback again for the pool, my kids love it. Good location, many surrounding restaurant and cafe, friendly staff, good food, will comeback soon!
shamsuddin hamzah
Accessible Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Service was excellent. Room was good. Breakfast was very delicious. Environment was very nice.
Anonymous User
Accessible Room
Stayed in Nov 2024
Travel with friends
2 review
3.2/5
Posted on Dec 9, 2024
did not opt for handicap/ wheelchair room but ended up gotten that sort of room at level 5. room is not much bigger than the other rooms. just hope that we could actually get a higher floor as the toilet layout is so much better
Response from Property: Dear Beloved Guest,We truly appreciate you taking the time to share your feedback. We sincerely apologize for the inconvenience during your stay. Your feedback has been shared with our management, as it helps us to strive for improvement and provide better service and please be rest assured that we keep improving for the better and we hope it would not deter your confidence and trust in us. We look forward to welcoming you again in the nearest future.Best Regards,DoubleTree by Hilton Jakarta - Diponegoro
Anonymous User
King Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
the hotel was so good, the pool is huge and feels like a tropical place❤️
Response from Property: Dear Beloved Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay with us, and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro. Best regards, DoubleTree by Hilton Jakarta - Diponegoro
Katrina Glenda
King Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 20, 2025
It was amazing !
Boon Keng
King Room
Stayed in Aug 2024
Business travelers
118 review
4.5/5
Great
Posted on Sep 14, 2024
Overall is good. Breakfast is superb. Just nearby very inconvenient to find foods
Response from Property: Dear Beloved Guest Greetings from DoubleTree by Hilton Jakarta - Diponegoro and we truly appreciate you for sharing your feedback with us. Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to our hotel. Best regards, DoubleTree by Hilton Jakarta - Diponegoro
Alexandria Elita Apriyani
King Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 23, 2025
For our visit to Jakarta my partner and I decided to stay in this hotel. It was an excellent choice! The hotel is nice and has a good location, our room on the 18th floor was modern with a beautiful view, the food was delicious and plenty of choice in the buffet and lounge. The staff was lovely. A special thank you to Melati who did the check-in and check-out, she gave us a warm welcome, we felt very much appreciated!
kopiTujubenuA
King Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 28, 2024
It was a perfect stay and a 10/10.
Response from Property: Dear Beloved Guest, We thank you for your consideration in writing this review and rating! It truly means a lot to us, your recommendations have been shared with our management for better improvements, and we look forward for your return in the future. Best Regards, DoubleTree by Hilton Jakarta - Diponegoro
Ramos Canlas
King Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The best hotel for family vacation in central jakarta
Response from Property: Dear Beloved Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay with us, and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro. Best regards, DoubleTree by Hilton Jakarta - Diponegoro.
Jing
Accessible Room
Stayed in Apr 2024
Solo travelers
2 review
2.7/5
Posted on May 31, 2024
Look at the uploaded bath towel, then you know if you to pay 120usd per night in this hotel or not.
Response from Property: Dear Beloved Guest,Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for taking the time to share your feedback with us.It is regrettable to hear about the disappointing experience during your stay. Please rest assured that your comment has been shared to the team for improvements and training. We are sorry that we have not managed to make your stay thoroughly enjoyable and we hope that we will have another occasion to rectify this for you. Once again, thank you for your feedback and it would be our pleasure to have you with us again in the near future.Best regards,DoubleTree by Hilton Jakarta - Diponegoro
Anonymous User
Accessible Room
Stayed in Jun 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Great variety of breakfast selection! The location is good as well.
Response from Property: Dear Beloved Guest, thank you for your rating and review! We are delighted to hear that you had a pleasant stay, and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back in the future. Best regards, DoubleTree by Hilton Jakarta - Diponegoro
HansR
Twin Room
Stayed in Dec 2024
Booked for others
2 review
4.5/5
Great
Posted on Jan 4, 2025
overall is excellent, only the hotel location not really have a good view. Thanks
Nugroho Widianto
King Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 24, 2024
very nice hotel with nice compliment and best swimming pool in Jakarta
Response from Property: Dear Nugroho Widianto, Greetings from DoubleTree by Hilton Jakarta - Diponegoro and thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay! Thank you for your comment and we will make sure to keep on improving to provide you with an even better experience in the future. We look forward to welcoming you back to DoubleTree by Hilton Jakarta - Diponegoro: a sanctuary in the heart of the city. Best regards, DoubleTree by Hilton Jakarta - Diponegoro
Andre Christopher
King Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Very good swimming pool area. Room is very comfy and spacious. We ordered butter chicken from Room Service and it was very delicious. At the lobby, receptionists offered cookies which is very nice gesture.