Jl. Sunda No.3 8, RT.8/RW.4, Gondangdia, Kec. Menteng, Kota, Menteng, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10350, IndonesiaSee Hotel Details
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1 night
Guest Reviews
9/10
Great
125 review
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Verified reviews
Location9.7
Amenities8.7
Service8.7
Cleanliness9.2
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All reviews(125)
Positive reviews(123)
Reviews with photos/video(34)
Awesome stay(23)
Clean and tidy(22)
Awesome rooms(21)
Located downtown(17)
Delicious breakfast(15)
Friendly staff(14)
Too noisy(10)
Convenient for shopping(7)
Negative reviews(2)
ItchyButt
Studio 20
Stayed in Apr 2025
Couples
24 review
10.0/10
Outstanding
Posted on May 20, 2025
Not the first time.. been here a few time b4 pandemic.
Love the location beside Sarinah..
Minutes away to Grand Indonesia, Thamrin city or Tanah Abang for your shopping needs... Near Sabang street for your local food hunt. And minutes away to Gambir train station... Under 40 min to Airport
Place... Does feel great.. cosy n nice.. a few maintenance can be done to make it perfect place to stay...
Food wise... Breakfast.. superb.. never fail.. never fail at any Artotel Branches ... Kudos to the team
6/8
Anonymous User
Studio 20
Stayed in Nov 2024
Family
5 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Artotel Thamrin Jakarta is an exceptional choice for a family trip, offering a unique blend of modern art and comfort. The hotel stands out with its vibrant and artistic decor, creating an engaging atmosphere that both adults and children can appreciate. The rooms are spacious, clean, and well-equipped, ensuring a comfortable stay for families. The staff is friendly and attentive, providing excellent service that enhances the overall experience. Additionally, the hotel's central location in Thamrin makes it convenient for exploring Jakarta's attractions. Overall, Artotel Thamrin Jakarta earns excellent marks for its creativity, hospitality, and family-friendly environment.
Response from Property: Dear Our Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Anonymous User
Studio 20
Stayed in Apr 2025
Business travelers
2 review
7.0/10
Posted on May 27, 2025
I request for non smoking room, however they gave me smoking room. Even they said alrd clean up etc but the smell sticks to every corner of the room, i call again to complain and the staff only bring a sanitizer or spray over the room, trying to cover the cigaratte smell which just make it worse. The bed pillow blanket everything stick with the cigaretter smell, the next day ask to change room but to no avail, reason was it was fully booked, i gave up. On each side of the bedside table i expect at least each socket on side but no, only found 1 socket at the bottom area. I had a hard time when i need to charge 2phone, watch and powerbank. Overall the location is really great.
Nisaa Khairuddin
Studio 40
Stayed in Mar 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 16, 2025
I have pleasant experience staying here. Location was great! Staff was great! I love the smoking area/alley - always being kept clean and its airconditioned too! will definitely keep on coming to this hotel
Response from Property: Dear Nisaa Khairuddi,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Wawan Irawan SaputraGeneral Manager
Guest User
Studio 20
Stayed in Aug 2024
Business travelers
7 review
8.0/10
Very Good
Posted on Sep 24, 2024
A renovated hotel downtown looks nice but has some things that could be improved. Similar to OYO, which has gained popularity in India, Jakarta has also seen a rise in renovation-type hotels. The advantages are clear: good location, updated facilities (though the building beneath the wall is old), and efficient operations. However, soundproofing is poor due to the age of the building. I could hear the sound of a live band playing on the ground floor, even on the 5th floor, and a guest on the 3rd floor complained to the front desk the following day. The air conditioning is also outdated, leaking water from the AC on the 5th-floor corridor. There’s no privacy curtain, just blackout ones, making it hard to let in natural light. There is no car waiting zone in front. Considering the location, facilities, and operations, USD65, including tax, service, and breakfast, is reasonable.
Response from Property: Dear Our Valued Guest, We would like to thank you for your time to share your feedback.It was with a heavy heart we read about your feedback, we do strive to give every guest an excellent service but clearly we failed to meet your expectation.Your concern had been taken up with the respective department concerned, and we will make the necessary amends and assuring you of the best possible service for your future visit.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Suttipol
Studio 20
Stayed in Jan 2025
Business travelers
8 review
10.0/10
Outstanding
Posted on Mar 1, 2025
I stay this hotel 2nd time everything is fine but I can hear music sound in the night from some restaurants near the hotel so, I cannot sleep well.
Response from Property: Dear Suttipol,We would like to thank you for your time to share your feedback.It was with a heavy heart we read about your feedback, we do strive to give every guest an excellent service but clearly we failed to meet your expectation.Your concern had been taken up with the respective department concerned, and we will make the necessary amends and assuring you of the best possible service for your future visit.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
KC_Lim
Studio 20
Stayed in Jan 2025
Business travelers
12 review
7.0/10
Posted on Feb 17, 2025
Location was good. A few minutes walk from Bundaran HI MRT station. Decor was hip.
Some hiccups from my stay though. Sound proofing was mediocre and I could hear my neighbours' kids screaming in the early hours.
Laundry service was also disappointing as I had to go down to the reception to chase for my washed clothes.
Response from Property: Dear KC_Lim,We would like to thank you for your time to share your feedback.It was with a heavy heart we read about your feedback, we do strive to give every guest an excellent service but clearly we failed to meet your expectation.Your concern had been taken up with the respective department concerned, and we will make the necessary amends and assuring you of the best possible service for your future visit.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Putet Sariputta
Studio 20
Stayed in Aug 2024
Solo travelers
3 review
10.0/10
Outstanding
Posted on Oct 22, 2024
Good stay, strategic area. Will stay here again as it is value for money!
Response from Property: Dear Putet Sariputta, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Agus Burniat
Studio 20
Stayed in Jul 2024
Business travelers
20 review
10.0/10
Outstanding
Posted on Aug 10, 2024
Strategic location and near Sharina mall. There were street food near the hotel. The staffs were helpful and friendly. However for the chairs in the lobby were quite hot especially at the noon. May be it can be reposition.
Response from Property: Dear Agus Burniat,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
DMeryl
Studio 20
Stayed in Jun 2024
Solo travelers
26 review
10.0/10
Outstanding
Posted on Jul 26, 2024
Artotel Thamin was beyond my expectations. Superior service and experience. Staff kindly helped me with luggage delays from airport. They are gracious and professional. Ambience is so creative, beautiful and cultural. As an artist, I felt like I was home. Breakfast is excellent quality. Great value. Highly recommend!
Response from Property: Dear Our Valued Guest,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Zarah Kosai
Studio 40
Stayed in Jun 2024
Couples
6 review
9.5/10
Amazing
Posted on Jul 6, 2024
Love everything about this hotel. Clean, cute and big room with 2 basins alin the bathroom, hallway smells nice, breakfast buffet is just adequate and tasty, location is perfect. Would stay here again.
6/7
Response from Property: Dear Zarah, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Anonymous User
Studio 20
Stayed in Feb 2025
Business travelers
7 review
9.5/10
Amazing
Posted on Mar 19, 2025
Good location, friendly staff.
Breakfast choice and quality is good.
Response from Property: Dear Our Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Shazli
Studio 20
Stayed in Nov 2024
Solo travelers
4 review
10.0/10
Outstanding
Posted on Dec 7, 2024
Located right beside Sarinah, it’s really in central Jakarta!
If you travel by public transportation in Jakarta, the MRT is a 5-7 minutes walk away from a staircase-only exit, otherwise there’s a dedicated busway stop within a 3-5 minutes walk!
Response from Property: Dear Shazli,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Guest User
Studio 20
Stayed in Jan 2025
Travel with friends
10 review
9.5/10
Amazing
Posted on Feb 15, 2025
Very convenient location esp for food. Few big malls just walking distance
Response from Property: Dear Our Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager
Anonymous User
Studio 20
Stayed in Apr 2024
Solo travelers
3 review
8.5/10
Very Good
Posted on May 19, 2024
Very much worth the money! I was expecting the room to be small and the mattress to be hard since the room is considerably cheap for a central location. But the bed and sheets were soft. The room is not new but fairly well maintained. Toilet is complete with amenities. My only concern would be the pillow, which were a bit uneven (its made of those polyester stuffings that tend to spread out thru time).
Thanks to the hotel staff who helped make an effort in looking for an electric adaptor for me. Seems like they even bought a new one late at night, as the one given to me has a fresh price sticker in it.
Checkin / Checkout were both hassle-free. The guards outside were very alert, I checked in almost midnight and they helped bring my luggage in. Same for the checkout.
Good place to stay in! Thank you!
Response from Property: Dear Our Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager