ibis Jakarta Raden Saleh Reviews

Response from Property: Dear Lee Siew Mun (Mun Lee),Thank you for sharing your detailed feedback about your recent stay with us at ibis Jakarta Raden Saleh. We’re thrilled to hear that you found our beds super comfy and enjoyed a restful sleep – it’s always our goal to provide a relaxing experience for our guests.We’re also glad you appreciated our location and found it convenient for exploring the city. However, we sincerely apologize for the areas where we fell short of your expectations.Your comment about the toilet cleanliness has been noted, and we will address this with our housekeeping team to ensure improvements are made. Regarding the bottled water, we provide complimentary bottles as part of the room amenities, but there is a nominal charge for additional bottles beyond the standard allocation. We understand this may feel unusual, and we’ll ensure to clarify this policy with our guests to avoid confusion in the future.As for breakfast, we're happy you found the Indomie option unique, though we regret that it didn’t fully meet your expectations. We’ll review your input to improve the presentation and align it more closely with the photos.Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards,Guest Experience Manageribis Jakarta Raden Saleh

Response from Property: Dear Raop,Thank you for sharing your feedback about your stay at Ibis Jakarta Raden Saleh. We’re glad to hear that our close proximity to Halim Station and the cleanliness of our hotel met your expectations. It’s always a pleasure to welcome guests who value our convenient location and fresh environment.We appreciate your comments about the room size and basic amenities. To support sustainability and reduce waste, some items like soap and toothbrushes are provided upon request. However, we understand this might not meet everyone's preferences, and your feedback helps us refine our services to better suit our guests' needs.We hope to welcome you back in the future for another comfortable stay. If there’s anything we can do to enhance your experience, please don’t hesitate to let us know.Warm regards,Ibis Jakarta Raden Saleh

Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team

Response from Property: Dear TheTravelGirlThank you for taking the time to tell us about your experience at the Ibis Jakarta Raden Saleh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Jakarta Raden Saleh, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Experience team

Response from Property: Dear wang zhuoweiThank you for sharing your thoughts with ibis Jakarta Raden Saleh, we're glad to hear that you found your room clean and comfortable during your stay at Ibis Jakarta Raden Saleh. We truly appreciate your feedback regarding the beddings, and we understand that the condition of the bedding is an important part of the overall comfort. Rest assured, we will take immediate steps to assess and address this concern to ensure that future guests have a more comfortable experience.At Ibis Jakarta Raden Saleh, we are always working to improve and provide the best value for our guests, and your input helps us do just that. We hope to have the opportunity to welcome you again soon, and we’ll make sure to offer you a more refreshed stay next timewarm regards,ibis Jakarta Raden Saleh Team

Response from Property: Dear Siti,We very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team

Response from Property: Dear Leoine MadelineThank you for taking the time to tell us about your experience at the Ibis Jakarta Raden Saleh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Jakarta Raden Saleh, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Experience team

Response from Property: Dear GuestWe very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team

Response from Property: Dear rylosusWe very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. Creating a relaxing and family friendly environment is always our goal, and your feedback motivates us to continue delivering memorable experiences.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team

Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team

Response from Property: Dear JulaihaWe very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team

Response from Property: Dear Steve Takehiko,We very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team

Response from Property: Dear william malinoWe very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team

Response from Property: Dear Value Guest,We very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team