Ibis Styles Bogor Pajajaran Reviews

Response from Property: Dear valued guest,Thank you for sharing such a wonderful and detailed review of your stay at Ibis Styles Bogor Pajajaran. We are delighted to hear that you enjoyed our convenient location, the refreshing walks in Bogor Botanical Gardens, and the breathtaking views from your room on the 11th floor. It is always a pleasure to provide our guests with a comfortable and memorable experience, and we are glad that our facilities, including the strong hot water and well-lit rooms, met your expectations.We are also pleased that you found our breakfast selection satisfying and that our staff across different departments provided attentive and responsive service. Guest satisfaction is our top priority, and it is rewarding to know that we were able to make your family’s visit a pleasant and memorable one.It is truly special to hear that this trip allowed you to reconnect with Bogor after so many years. We sincerely appreciate your kind words and hope to welcome you and your family again in the near future for another wonderful experience.Best regards,Joanne F. WullurGeneral Manager

Response from Property: Dear valued guest,Thank you for choosing Ibis Styles Bogor Pajajaran for your stay and for sharing such a wonderful review. We are delighted to hear that your first experience with us was satisfying and that you enjoyed our prime location near the Bogor Botanical Gardens, as well as the nearby cafes and malls. It is great to know that our friendly team and comfortable rooms contributed to your pleasant stay, and we are pleased that we could accommodate your request for a mountain-view room on a quiet floor.We are also happy to hear that you appreciated the variety and taste of our restaurant’s offerings. Our culinary team strives to provide a delightful dining experience for all our guests. Additionally, it is wonderful that you enjoyed the complimentary bicycle rental for exploring the surrounding area, as we aim to offer thoughtful amenities that enhance your stay.We understand that parking space can be limited, and we truly appreciate your understanding regarding this. Our valet service is designed to make the experience more convenient, and we are glad you found it helpful. Thank you once again for recognizing our team across all departments. We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Joanne F. WullurGeneral Manager

Response from Property: Dear valued guest,Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your 3-day stay at Ibis Styles Bogor Pajajaran, and that our convenient location, spacious and clean rooms, and friendly staff contributed to a positive experience. It’s always our goal to make sure our guests feel comfortable and well-cared for.We hope your time at the fan meeting in Jakarta was just as enjoyable, and we’re glad our hotel could provide a relaxing retreat during your trip. Your kind words about our team mean a lot to us, and we will be sure to share your feedback with them.We look forward to welcoming you back on your next visit to Bogor or Jakarta. Thank you again for choosing to stay with us.Kind regards,Andi AmryOperations Manager

Response from Property: Dear valued guest,Thank you for sharing your feedback with us. We sincerely regret that we were unable to accommodate your request for a smoking room during your stay. We understand how important it is for guests to receive their preferred room type, and we apologize for any inconvenience caused by the unavailability of this option. Your experience does not reflect the level of service we aim to provide, and we regret any disappointment this may have caused.We also apologize for any miscommunication regarding your reservation inquiry. We always strive to respond promptly and accommodate all guest requests to the best of our ability. We will certainly review our processes to ensure better responsiveness in the future, so situations like this do not happen again.While we regret that your stay did not meet your expectations, we appreciate your feedback as it helps us improve. Should you reconsider staying with us in the future, we would be happy to assist in making your experience more comfortable. Please do not hesitate to reach out directly if there is anything we can do to address your concerns.Best regards,Joanne F. WullurGeneral Manager

Response from Property: Dear valued guest,Thank you for taking the time to share your feedback. I am delighted to hear that you found our hotel location strategic and convenient for exploring the city center, Bogor Botanical Gardens, and various tourist destinations in Bogor.Every guest is special for us and the reason we strive to create memorable stay for our guest. Definitely, your review will be shared to our team as additional booster to strive deliver our genuine service.Once again thank you for your kind review, the entire ibis Styles Bogor Pajajaran team and I look forward to welcoming you and your family back on your next visit to Bogor.Best regards,Vivi AnggrianiGeneral Manager

Response from Property: Dear valued guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret that certain aspects of your experience did not meet expectations, particularly the unpleasant smell in the room and the condition of the bed cover and towels. Please accept our sincerest apologies for these shortcomings, as they do not reflect the high standards we strive to maintain.We appreciate your acknowledgment of the breakfast and bed comfort meeting satisfactory levels. However, we understand that in-room amenities should have been provided for two persons as per your booking. This oversight is unfortunate, and we will ensure our housekeeping and front desk teams are reminded to double-check these details to avoid such issues in the future.Your feedback is invaluable in helping us improve our services and facilities. Rest assured, we will address the concerns you’ve raised to enhance our guests' experience moving forward. We hope you might consider giving us another opportunity to serve you better in the future.Warm regards,Andi AmryOperations Manager

Response from Property: Dear valued guest,What an amazing review you wrote! Thank you for sparing time to share your experience with our future guests on Ctrip. It's fantastic to learn our guests are satisfied not only with the service & facilities we provide but also could able to enjoy their stay in Bogor.Once again thank you and wish the ibis Styles Pajajaran have another opportunity to welcome and accommodate your future stay soon. Until your next visit, stay health and safe always.Kind regards,Vivi AnggrianiGeneral Manager

Response from Property: Dear valued guest,Thank you for sharing your feedback and for choosing Ibis Styles Bogor Pajajaran. We’re delighted to hear that you found our hotel rooms clean and our service up to your expectations. Providing a comfortable and welcoming stay for our guests is always our top priority.Your positive remarks motivate us to continue delivering the best possible experiences for all our guests. Cleanliness and attentive service are aspects we take great pride in, as they play a key role in ensuring guest satisfaction.We look forward to having the opportunity to host you again in the future. If there’s anything we can do to enhance your next visit, please don’t hesitate to let us know.Warmest regards, Joanne F. WullurGeneral Manager

Response from Property: Dear valued guest,Thank you for your kind review and for choosing Ibis Styles Bogor Pajajaran for your stay. We are delighted to hear that you found our hotel to be a great place for a staycation and enjoyed your time while visiting Bogor.It’s wonderful to know that our location and services met your expectations, making your stay a pleasant one. Whether for relaxation or exploring the city, we aim to provide a memorable experience for all our guests, and we’re happy you had a positive time with us.We look forward to welcoming you back on your next visit to Bogor. Thank you again for your recommendation!Best regards,Andi AmryOperations Manager

Response from Property: Dear valued guest,Thank you for choosing ibis Styles Bogor Pajajaran to accommodate your short escape to Bogor.I am pleased that our convenient location was a factor in your decision. Besides, to learn our hospitality was impressed you, it's really something for us! It is our philosophy to provide our guests with comfortable yet convenient accommodations, so we are pleased that this met your expectations. Your satisfaction means everything for us and the reason we strive to deliver our genuine service in all aspects we do.Once again thank you for your kind review, the entire ibis Styles Bogor Pajajaran team and I look forward to welcoming you back on your next visit to Bogor.Kind regards,Vivi AnggrianiGeneral Manager

Response from Property: Dear valued guest,Thank you for sharing your feedback regarding your stay at ibis Styles Bogor Pajajaran. We are pleased to know that your experience met the standard you expected from our brand. Your comfort and satisfaction are our priorities, and we are glad that you had a pleasant stay with us.We continuously strive to enhance our services and facilities to ensure every guest has a memorable experience. If there’s anything specific you think we could improve on, we would appreciate your suggestions, as they help us serve you better in the future.We hope to have the pleasure of welcoming you back during your next visit to Bogor. Thank you once again for choosing ibis Styles Bogor Pajajaran, and we look forward to your return.Best regards,Andi AmryOperations Manager

Response from Property: Dear valued guest,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay, particularly the room and our convenient location. It’s wonderful to know that these aspects contributed positively to your experience.Our team at Ibis Styles Bogor Pajajaran takes great pride in providing a comfortable and memorable stay for all our guests. Your satisfaction with the room's quality and our strategic location near key attractions in Bogor is exactly what we aim for.We hope to have the pleasure of welcoming you back in the near future. Until then, stay safe and healthy as always!Best regards,Andi AmryOperations Manager

Response from Property: Dear valued guest,Thank you for your kind words! We are delighted to hear that you had a perfect experience during your stay at Ibis Styles Bogor Pajajaran. Providing a comfortable and enjoyable stay for our guests is our top priority, and it is always rewarding to receive such positive feedback.We hope you had a wonderful time enjoying our facilities, services, and the warm hospitality from our team. If there is anything specific you loved about your stay, we would love to hear it so we can continue to exceed expectations.We truly appreciate your support and look forward to welcoming you back for another perfect stay in the future. See you again soon!Best regards,Joanne F. WullurGeneral Manager