Acapulco Resort Convention Spa Reviews

My trip was cancelled due to illness. I did not stay at the hotel. I wanted to cancel the remaining day but there is no customer service department. No one helped. I will now start a campaign against you on all platforms.

They have clean rooms and beach is great but animations could be funnier. There’s nothing to do after 10pm.

Service was bad. The sea is fabulous

Nice facilities with excellent pools, water park and beach. We stayed in a bungalow which was infested with mosquitoes and smelt of sewerage. Dining was acceptable however seemed to be catering for 1000 people at a time. Dinner was ok and breakfast a lot better. It seems that the best facilities are reserved for the high rollers. We were invited to the hotel previously and had a fantastic meal in the main building however this time we left dissatisfied and won’t go back to stay.

Good hotel

The hotel grounds are spacious and offer a wide range of activities. The beach is beautiful and well-maintained, with no rocky areas. The restaurant and food are delicious. We only experienced a few issues with room service. Room cleaning needs some improvement.

It was great

The hotel is very clean and the staff is good. I recommend the hotel, which is natural and beautiful.

I have encountered the most inferior reception staff in the hotels I have ever stayed in. I will never stay there again unless I have to.

The location of the hotel is very good. The sea is crystal clear. Activities for children fill the whole day. The staff is friendly but the number of staff is not enough for the guests. The cleaning is of medium quality. The food is delicious and the varieties are sufficient. The aqua parks are sufficient for children.

It was below my mediocre expectations.

Overall the service was good and the food was good.

The food was good, we liked the location of the hotel, the sea was wonderful

Hiç bir konuda sıkıntı çekmedik tüm çalışanlar kibar ve ilgiliydi yemekleri çok çeşitli ve güzeldi. Her çalışana ayrı ayrı teşekkür ederiz. Tavsiyem 5 yıldız tereddütsüz gidilebilir.