Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities7.9
Service8.7
Cleanliness8.6
Haruki
Standard Single Room
Stayed in Mar 2025
Solo travelers
1 review
9.5/10
Amazing
Posted on Apr 12, 2025
The location is excellent! Staff was kind as well. If I come back to Cardiff one day, I will continue to stay here!
Esther
Standard Single Room
Stayed in Apr 2024
Solo travelers
2 review
9.0/10
Great
Posted on May 24, 2024
Stayed for a night and the location was perfect,only 7min walk from Cardiff Central train station. Very easy to get to. At the first glance, the hotel seems very old compared to the photo but it was quite clean. Check in was easy and the receptionists were very friendly.. I love the 24 hr front desk service. Since it is in the city center, the surrounding is a bit crowded but the entrance is always locked and you have to ring the bell if you want to get inside which I felt safe. As a solo traveller in a new city, that's the main thing i wanted. the room is tiny but have all the things I need. i thought i would hear the voices from other rooms judging by the look of the walls but I didnt . Bed was comfy and slept well.. Would definitely stay there again. Cheers.
Lucy66
Standard Twin Room
Stayed in Apr 2023
Travel with friends
16 review
10/10
Outstanding
Posted on May 2, 2023
The receptionist is very kind and the room is clean and tidy.
Anonymous User
Standard Twin Room
Stayed in Jan 2023
Family
13 review
7.0/10
Posted on Feb 17, 2023
The reception was really welcoming and the overall the location is really good. The hotel doesn’t have an elevator so it will be a problem for people with mobility issues. Plus make sure to bring your own bodywash/shampoo/slippers. If not there are plenty of stores nearby boots,Superdrug,£land etc-you might not want to use 3in1 hand wash,bodywash,shampoo 😂.